I booked a room with two beds, one a pull-out so that two non-related adults could sleep, and one needing a wheelchair. They had to change our room to a non-wheelchair tub which was fine, but they also changed our room to have only one bed. Which meant I had to sleep on the floor since the couch was too small for me at 6foot 3inches tall. They had no other rooms, and no cots and could not cancel our room.