Ratings based on 23 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
My stay was nice. I was given inaccurate information in the beginning, once I arrived I was told the opposite. Overall the hotel staff were nice and very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wshington, DC

Extremely accommodating staff concerned about gues

Posted Dec 7, 2016
I fell ill the morning of our checkout, a result of my dinner elsewhere on the previous evening. The manager on duty arranged for a late checkout, assisted my wife in securing medication by directing her to the nearest phamacy, checked in to see if I was feeling better, and recommended a local urgent care and ER so we could decide the best course of treatment. As someone who has worked in the hospitality industry, I cannot recommend this property or chain enough as a result of my experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brantford, ontario

Nice hotel after long drive

Posted Nov 28, 2016
Booked this hotel for drive back from Myrtle beach. It was very clean, rooms are a little small but nice! Indoor pool and hot tub also clean! Staff very friendly and helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Pleasant hotel

Posted Oct 10, 2016
Location: Around numerous restaurants.
Comfortable hotel and breakfast was good.....we were spending a couple nights at this hotel while we attended the Hershey Antique Car Show....easy drive to the Event Center.
3 out of 5
Recommended
for Everyone
by A verified traveler

Within 20min of Hershey park

Posted Jul 1, 2016
Hotel was very loud by kids running halls and loud adults in their rooms on Sunday. They took took care of it. Then on Wednesday night the person who was there that night made the decision to tell my grand kids that are 14 &15 that they could not be in hall without adult, after 10pmwhich the guy said was Fairfield policy. He was absolutely the rudest hotel clerk I have ever seen. I went down the next morning to see what the problem was. I told him he was rude and that my gkids have been awarded excellent in school & are very well behaved children that I have never had a problem out of. He was out of place.All they did was get a snack and he was having bad day because lighting hit the hotel no phone no internet. So, after being disrespected the next morning I went to talk to manger & she was very respectful and she was outstanding and agree with me. If this is Fairfield's policy they need to put it on the website or be told when check in.
Comment from Hotel Management
Jul 7, 2016 by Corinne, Hotel Management
Thank you for your comments. We do try to enforce 10PM quiet time, however it can be difficult to police. We apologize for how our front desk personnel treated your gkids. We hope you will stay with us again when back in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice and clean, good price too!

Posted Mar 7, 2016
Pros: clean room, nice staff
Cons: The mattress is a little soft for me.
Location: There is a plaza nearby. It's convenient to get food!
We stayed in the hotel for a night. The room is really nice and clean. And the staff in the hotel are super helpful and really friendly. The breakfast is good and fresh and I like the complimentary coffee, teas at the lobby! My friend and I had a great stay and will come back next month too.
Comment from Hotel Management
Jul 7, 2016 by Corinne, Hotel Management
Thank you for your comments. We appreciate your business! Please stay with us again when back in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Mar 15, 2015
Pros: Very clean.
Location: Great location.
The hotel was very nice. The rooms were very confortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hillsborough, NJ

Nice hotel which suited our purpose

Posted Sep 2, 2014
Pros: I liked having a room so close to the pool and lobby area. I also liked the outdoor area to dry off after swimming.
Cons: They need a larger breakfast area to serve the number of guests. There were not enough seats and trying to get to the counter of food was difficult.
Location: Lots of eating places nearby, not to mention Hershey Park only 10 miles away.
The hotel was easily accessible and approx 10 miles from Hershey. It was clean and appeared updated.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Two night stay

Posted Aug 19, 2014
Pros: The staff was very helpful and courteous. They suggested places to eat and even where to play mini-golf. They were very pleasant and friendly.
Cons: It was a moderate priced hotel and it met my expectations.
Location: The highway was very close to the hotel so you were close to a lot of things.
They made us feel at home. The indoor pool was very clean and so was our room. The hotel is a short drive to Hershey Park and we had a very enjoyable and relaxing stay,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
This was a great hotel located walking distance to restaurants and shops. Only a 10 minute drive to Hershey Park. The staff was excellent and the FREE breakfast was fine. I would stay here again.