Ratings based on 310 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Horrible Breakfast

Posted Feb 6, 2017
Hotel was OK. First room was very strange-handicapped room large conference table in one room and bed in another. Grateful we were changed to a standard King room (for an extra price). Biggest disappointment was the breakfast. Stayed here because in the past Hampton had above average breakfast. No so with this one. Eggs were horrible and choices were limited. Mostly junk food.
Comment from Hotel Management
Feb 9, 2017 by Jason Schultz - General Manager, Hotel Management
Hello, Thank you for sharing your experience. We are happy to hear you enjoyed your overall experience but sincerely apologize for the poor breakfast. We are typically receive positive comments for our offerings. We will be sure to forward your comments to our pantry team to see where we can improve. We hope to see you again! Best, Jason Schultz General Manager
5 out of 5
by A verified traveler

Excellent Hotel

Posted Jan 10, 2017 on Hotels
Hampton Inn is the best affordable hotel. I have been to many Hampton and they always give me great experience.
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Hello, Thank you for your perfect rating! Also, a BIG thank you for your continued loyalty to the Hampton brand. We hope to be your #1 choice during your travels to the Hershey-Harrisburg market. Enjoy your upcoming week! Best, Jason Schultz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Roundtop Mountain

Posted Jan 9, 2017
Pros: Bed, Bedding, Breakfast.
Good place to stay. Breakfast better than most free hotel breakfasts. The 2 Queen suite is nice if you need a little extra space.
Comment from Hotel Management
Jan 15, 2017 by Jason Schultz - General Manager, Hotel Management
Hi Coldest Salmon! Thank you for great review. We are so happy you chose to stay with us during your visit to Roundtop - we hope you enjoy the slopes! We look forward to your next visit. Take care, Jason Schultz General Manager
4 out of 5
by denis

Posted Dec 21, 2016 on Hotels
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Hi denis! Thank you for your rating. We hope to welcome you again at Hampton Inn Harrisburg West to earn a 5 star rating. Enjoy your weekend! Best, Jason Schultz General Manager
4 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Greetings, Thank you for rating your Hampton Inn Harrisburg West experience. We hope to welcome you again and earn a 5 star review! Cheers, Jason Schultz General Manager
5 out of 5
by A verified traveler

Posted Dec 11, 2016 on Hotels
I've been to Mechanicsburg for several conferences at Global Awakening and stayed at 3 different hotels nearby. The staff was very friendly and accommodating. I didn't spend much time in the room, but it was comfortable and quiet.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Hello, Wow - what a great survey! Thank you for staying with us and sharing your experience. We can't wait to see you again. Happy Holidays! Thanks, Jason Schultz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

easy access to Harrisburg and highways

Posted Dec 4, 2016
Pros: clean, convenient, and the people
Cons: n/a
Location: n/a
Amy was spectacular.. Her enthusiasm and customer service is the standard all reception desk people should excel to . She is a great asset to this hotel. I will definitely be staying here again and again
Comment from Hotel Management
Dec 5, 2016 by Jason Schultz - General Manager, Hotel Management
Hello! Thank you for such a great review. We love having you stay with us during your visits! We will be sure to forward your great comments Amy's way. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Messiah College

Posted Nov 22, 2016
Pros: Lobby area/breakfast area was very comfortable and inviting. Restaurant right next door. Loved all the charging stations available in the room.
Location: Plenty of restaurants and shopping.
Went to a concert at Messiah College. Wanted a nice place nearby to stay overnight. The breakfast had a great variety of items to choose from. Totally enjoyed my stay.
Comment from Hotel Management
Nov 26, 2016 by Jason Schultz - General Manager, Hotel Management
Hi there! We are you thrilled to hear about your great visit to Messiah College. Our location is perfect for travelers visiting the beautiful campus. We look forward to seeing you again. Cheers, Jason Schultz General Manager
5 out of 5
by A verified traveler

Great place to stay with pets

Posted Nov 19, 2016 on Hotels
It's difficult to find a hotel where we can stay with our two Golden Retrievers. This Hampton Inn allowed it.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Hello, Thank you for taking the time to share your perfect rating! We love hosted everyone; especially our 4 legged friends. We look forward to your next visit. Enjoy the upcoming holiday season. Jason Schultz General Manager
5 out of 5
by A verified traveler

Great stay!

Posted Nov 11, 2016 on Hotels
Welcoming staff. Clean, spacious room with housekeeping and toiletries provided each day. Nice selection of hot and Continental breakfast items. Chili or soup and dessert provided in the lobby in the evening. Very nice for those who don't want to leave for dinner, although there are great restaurants in the area.
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
Hello, Thank you for taking the time to share your excellent review. We are happy your travels brought you to our award winning property. We hope to see you again. Cheers, Jason Schultz General Manager