Ratings based on 637 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Long Island, NY

Close to Hershey Park

Posted Apr 13, 2017
Pros: The proximity to Hershey park, indoor pool and price.
Cons: The A/C & heat unit-replaced or repaired, indoor pool - update, bathroom door- needs paint or replaced, need more lights in the room.
Location: Hershey park, Indian Echo cavern and next to Hershey Pantry restaurant.
The location was perfect for our family's trip to PA. It's very close to Hershey Park, about 10 mins away from Giant supermarket, and next door to 'The Hershey Pantry' restaurant. The complimentary breakfast was good enough. The free coffee and tea was a nice touch. My two boys enjoyed the indoor pool, and they enjoyed their stay here. Now the negatives from a mom. There were crumbs of bread on our bed when I uncovered the comforters. The shower drainage was poor. Our room was near the elevator and ice vending machine, and I heard a low hum throughout the night. The worst part was our A/C and heat unit. It was still a little chilly at night, and I had the heat on very low. It either needed to be serviced or replaced, but it was too loud for a good night's sleep. I hardly slept and woke up many times. In conclusion, the price and location was great, but I'd not return to this hotel when I come back to Hershey park. I'd not recommend to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Newly remodeled room.

Posted Mar 22, 2017
Third floor was newly remodeled. Staff were helpful with where to go for local sight seeing. Individual wrapped gluten free muffin available on breakfast buffet!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester. New York

The staff went above and beyond.

Posted Mar 17, 2017
We ended staying another night do to the snow storm that hit Hershey, PA. The staff was wonderful and very helpful. They were out there shoveling cars out and helping people get there cars uncovered. The service was awesome. We stay at the Hampton Hershey at least three times a year. Thank you for all your help.
5 out of 5
Recommended
for Everyone
by A verified traveler

1st class hotel

Posted Mar 6, 2017
top notch experience. clean, quiet, great breakfast, very pleasant front desk staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Hersheypark

Posted Feb 4, 2017
Pros: Comfortable
Location: Hersheypark 5 minutes away
Checkin was smooth, desk clerk very knowledgable with area restaurants
5 out of 5
by Wiliam

This traveler left a rating score only Posted Jan 19, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2017 on Hotels
3 out of 5
by A verified traveler

Convenient

Posted Jan 10, 2017 on Hotels
The hotel room was not very clean or prepared. The hotel itself seemed to be under some type of construction - the elevator and upper levels especially. There was a large section of someone else's long hair in my shower when I arrived. The TV wasn't plugged in/didn't work and the microwave only worked if I maneuvered the plug by moving the piece of furniture it was on. They were also renovating while there. I don't recall getting notice about this, so on the day I planned to work from the hotel, it was extremely loud and distracting.
5 out of 5
by Michael

C onvi

Posted Jan 8, 2017 on Hotels
Event & clean
5 out of 5
by A verified traveler

Hershey Visit

Posted Jan 8, 2017 on Hotels
If you are going to visit Hershey establishments then this area would be great for you.