Never, ever stay at Hershey Travel Inn!
Posted Sep 9, 2014
The room was outdated, musty, and totally NOT what was represented on the Expedia site. It didn't even begin to approach minimally acceptable standards. The room was resplendent with Glade and Airwick products in a feeble attempt to mask the mould and musty smells. Upon walking out the door of the room, one is greeted by a row of junked vehicles lining the side of the neighbouring auto repair station. The hotel staff, when approached about the state of the room, immediately responded with "Once you have gone into the room, you must pay for the room. Nothing we can do." Their response came before I even finished asking about a refund - clearly this was not the first time a client was displeased. I would encourage Expedia to conduct an investigation of this hotel, as it is nothing like its representation on their website. It is the first time I've had such an experience booking with Expedia, and is a large part of the reason I write this review. I'd hate to see other travellers have to experience such a deplorable motel. Stay away!!