Ratings based on 590 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaver Falls, PA

Posted Mar 18, 2017
Pros: Everything
If was very nice. I'll told all my family and friends about my stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Family Weekend

Posted Feb 10, 2017
Pros: Very comfortable beds and nice shower
Cons: When we arrived there were dirty dishes outside of our door and they remained there for our entire stay.
Location: Out the Box Escape Room, Broad Street Market, The Harrisburg Flea in Strawberry Square, Firehouse Restaurant, The Capitol Diner, and Hollywood Casino
Our room was fine for the amount of time we were in it. The hotel itself is beautiful.
Comment from Hotel Management
Feb 17, 2017 by Phillip, Hotel Management
Good morning from Harrisburg! Thank you for taking the time to share your comments about your recent stay with us. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
5 out of 5
Recommended
for Everyone
by A verified traveler from harrisburg

Nice hotel with nice restaurant and nice staff

Posted Jan 26, 2017
Clean and modern with very good live music in the evening
Comment from Hotel Management
Feb 19, 2017 by Phillip, Hotel Management
Happy Friday! Thank you for taking the time to share your comments about your recent stay with us. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from PA

Convenient Location

Posted Jan 20, 2017
Pros: Location, location, location
Location: Strawberry Square shopping and food court, Whitter performing arts center, easy walk to many restaurants, easy access to state government buildings.
The Hilton is the place to stay in downtown Harrisburg. Parking, some shopping, entertainment,food court all accessible without leaving the hotel complex. Public areas have had a recent remodeling. Only concern was sliding closet door was off tract. Since both closet doors are top to bottom mirrors, a fall could be dangerous.
Comment from Hotel Management
Jan 24, 2017 by Phillip, Hotel Management
Thank you for taking the time to share your comments about your recent stay with us. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bethesda, MD

Gem of a restaurant

Posted Dec 20, 2016
The hotel was great, but the restaurant is truly a gem! Innovative and delicious dishes, ordered off an ipad menu that provides a photo and list of ingredients.
Comment from Hotel Management
Dec 21, 2016 by Phillip, Hotel Management
Thank you for taking the time to share your comments about your recent stay with us. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
1 out of 5
by A verified traveler

Never again will I stay at this Hilton

Posted Nov 20, 2016 on Hotels
I reserved a suite. Once I get the room, the A/C did not work AT ALL, the toilet was broken and rigged like a 5year old fixed it and the floors were sticky in some places. I figured for 450 per night, the room would have been excellent.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments about your recent stay with us. I apologize for not having your room properly prepared for you prior to your arrival. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
4 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
The hotel was nice enough but the city is run-down. There are limited dining choices within walking distance and the walk alone to the restaurants was a bit sketchy and involved being panhandled by several people. It was a Saturday and most stores were closed and restaurants and bars didn't open until 4 or 5 in the evening.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Happy Tuesday Thank you for taking the time to share your comments about your recent stay with us. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 17, 2016
Great place to stay! It was very comfortable and clean. The location was great, too.
Comment from Hotel Management
Nov 17, 2016 by phillip, Hotel Management
Hello from Harrisburg! Thank you for taking the time to share your comments about your recent stay with us. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Impressed

Posted Oct 23, 2016
Pros: The peaceful feeling you got upon entering
Cons: Don't know
Location: Seems to be centrally located-only there overnight
Simply put, a wonderful oasis after a full day on the road
Comment from Hotel Management
Nov 22, 2016 by phillip, Hotel Management
Good afternoon, Thank you for taking the time to share your comments about your recent stay with us. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Great Experience!

Posted Oct 17, 2016
Great hotel with great food in their restaurant! Rooms were clean and well-appointed and staff is most friendly and accommodating!
Comment from Hotel Management
Nov 22, 2016 by phillip, Hotel Management
Hello from Harrisburg, Thank you for taking the time to share your comments about your recent stay with us. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.