The staff were all very nice, breakfast was good and they had nice shower products. The bed was comfortable and appliances were nice. Every single piece of laundry, towels, bedding etc were all stained and dirty. I asked for replacements and they gave me them, clearly right from the laundry service, but they were still dirty. My tub didnt drain either even after they sent maintenance to fix it. I am disappointed with what i paid to stay here, i love IHG properties in general