Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Liegt ideal zwischen Amish Country und Hersheypark

Posted Aug 21, 2016
War für uns der ideale Punk, um die genannten Ausflüge zu machen. Hat alles gepasst.
4 out of 5
by A verified traveler from York, PA

Brand new and close to our needs

Posted Jul 22, 2016
Pros: That it was the perfect location for our convenience!
Cons: Speed up the elevator... Rearrange the Breakfast buffet, it was a bit weird!
Location: Location is probably a bit far from interesting points to visit... but it was perfect for our needs...
Rooms are spacious and comfortable... Front desk lady was not there when we arrived, and she was not caring about our arrival either... Wasn't helpful at all!... Elevator was so slow that we rather used the stairs.
Comment from Hotel Management
Jul 24, 2016 by Guest Relations Manager, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. We wish you a fun and safe summer season.
5 out of 5
by Sharon from NC

Great Stay

Posted May 23, 2016 on Hotels
Stayed in a double queen suite. Large room, very comfortable beds, and a sofa bed. Chlorine level in pool may have been a bit high; bring goggles if your kids plan on swimming. Hot tub broken. Good, hot breakfast and clean breakfast area. Accommodating and friendly staff.
Comment from Hotel Management
by Guest Satisfaction Team, Hotel Management
Dear Sharon, We would like to thank you for taking the time to leave us your feedback. We apologize that our hot tub was down during your visit, it is back up and running now. We are really glad you liked the beds, and breakfast as well. We are really glad to hear you found our staff to your liking. We strive to provide our guest with the best experience we can give. We hope you will stop by again, should your travels bring you back to the York, PA area.
5 out of 5
by A verified traveler

Posted May 18, 2016 on Hotels
At first was nervous had to sign a no party contract at checkin, but hotel was quiet, clean, and staff friendly.
Comment from Hotel Management
by Guest Satisfaction Team, Hotel Management
Dear valued guest, Thank you for taking the time to leave your feedback. We are glad to hear you enjoyed your stay with us. Our staff takes pride in providing our guest with the best service we can give. We hope that when you return to the area you will let us serve you again. Enjoy your summer!
5 out of 5
by THIERRY

Posted May 9, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Hotel Staff, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
by A verified traveler

Awesome stay!

Posted May 9, 2016 on Hotels
I would like to commend the Housekeeping staff. The bedroom, bathroom, dining area were all very clean. The front desk staff was also very friendly. Buffet Breakfast also offered a variety of hot and cold items.
Comment from Hotel Management
Jul 23, 2016 by Hotel Staff, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again if your travels bring you back to the York, PA area.
5 out of 5
by Jackqueline

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Hotel Staff, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
by Vicki

Posted Apr 21, 2016 on Hotels
Very friendly staff. Thank you!
Comment from Hotel Management
Jul 23, 2016 by Hotel Staff, Hotel Management
Dear Vicki Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again if your travels bring you back to the York PA area.
4 out of 5
by DAVID from Kent, Ohio

Nice hotel but get a room away from the stairwell!

Posted Apr 20, 2016 on Hotels
The hotel was fine. The room was large and comfortable, and the free wifi was fast. The breakfast was better than many similar hotels that provide a free "hot" meal. We were in room 201 right next to the stairs and the door was extremely noisy when it was opened and closed.
Comment from Hotel Management
Jul 23, 2016 by Hotel Staff, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We look forward to seeing you again should your travels bring you back to the York, PA area.
5 out of 5
by Quinton

Posted Apr 20, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Hotel Staff, Hotel Management
Dear Quinton, Thank you for taking the time to rate our property. We are glad you enjoyed your stay and we hope you will stop by and see us if your travels should bring you back to the York, PA area.