Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Philadelphia, PA

New hotel with great location

Posted Jul 18, 2016
Pros: Rooms; breakfast; location
Location: Near highway, dining
This hotel is right off the PA Turnpike and a short drive to downtown Carlisle. Check-in was quick and efficient. Rooms were clean and modern. Our room faced the highway, and some traffic noise could be heard. However, it wasn't a nuisance and didn't affect my sleep. WiFi was standard. We usually stay at Hampton Inns, and we were pleasantly surprised to see how nice this hotel was in comparison. The breakfast was far better than any Hampton we've stayed at. Breakfast area was spacious and bright.
Comment from Hotel Management
Jul 26, 2016 by Julie, Hotel Management
Dear Phil, Thank you so much for taking the time to leave a wonderful review on your recent stay with us. I am so happy we could accommodate you and that you enjoyed our property. I hope to see you again soon!
4 out of 5
by A verified traveler

Posted Jul 15, 2016
Wir waren in diesem Hotel für eine Nacht, Personal und Frühstück ist sehr gut. Jeder Zeit wieder.
Comment from Hotel Management
Jul 26, 2016 by Julie, Hotel Management
Thank you for taking the time to review your stay with us. I am so happy we could accommodate you and that you enjoyed your stay with us. I hope to see you again soon!
5 out of 5
by James

Posted Apr 26, 2016 on Hotels
Went for Carlisle swap meet at fairgrounds. Hotel was a little more than 5 mins away. Nice place to relax after a long day of walking. Quiet at night bed was comfortable.
Comment from Hotel Management
Jul 9, 2016 by Hotel Staff Management, Hotel Management
Dear James, Thank you so much for your wonderful review during your stay with us for the Spring Carlisle swap meet. I am so happy you enjoyed your stay and that we could accommodate you. I look forward to seeing you again next year! Regards, Julie R. Manager
4 out of 5
by Cynthia from Richmond, Virginia

Friendly Customer Service

Posted Apr 6, 2016 on Hotels
A very quick overnight trip while looking at Pennsylvania Colleges for my daughter. We chose this hotel which was about 10 minutes from Dickinson. What impressed me the most was the personal time and attention received from Brittany at the front desk.
Comment from Hotel Management
Jun 11, 2016 by Hotel Staff Management, Hotel Management
Dear Cynthia, Thank you so much for taking the time to share your feedback on your recent stay with us during your trip to Dickinson. We have a great crew here and they are always pleased to hear when they've made a positive impact on our guests. Thank you again for sharing your experience, and we hope to see you again soon! Regards, Julie R. Front Office Manager
3 out of 5
by John from San Francisco

Ok hotel

Posted Apr 2, 2016 on Hotels
It was ok. Not as nice as other HI Expresses I've stayed at though. Everything was a little shabby. However not sure there are a lot of better options in the area
Comment from Hotel Management
Jun 4, 2016 by Hotel Staff Management, Hotel Management
Dear John, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and thank you for choosing the Holiday Inn Express & Suites Carlisle. Regards, Julie Rillo Front Office Manager
4 out of 5
by A verified traveler

Welcoming

Posted Mar 2, 2016
Pros: comfortable and convenient
Excellent front staff & attentive breakfast room attendant. But an unfortunate event was the person next door who arrived at 1:50am and slammed the door on arrival followed by loud tv for 40 minutes.
Comment from Hotel Management
Mar 8, 2016 by Manager, Hotel Management
Thank you for taking the time to share your feedback on your recent stay with us. I am so sorry that your next door guests were loud when they arrived. If this would ever happen again on a future stay, please let the front desk know and we will gladly call the other guest. Again, thank you for staying with us here at the Holiday Inn Express & Suites Carlisle and I hope to see you again soon! Regards, Julie Rillo Front Office Manager
3 out of 5
by A verified traveler

Posted Feb 29, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Hotel Staff Management, Hotel Management
Thank you so much for your feedback on your recent stay with us!
5 out of 5
by Charles

Posted Feb 23, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Hotel Staff Management, Hotel Management
Thank you so much for your "5 Star Rating" on your stay with us! We appreciate your feedback!
5 out of 5
by Heather from Plymouth

Valentine's Day getaway

Posted Feb 16, 2016 on Hotels
Lovely getaway.
Comment from Hotel Management
May 7, 2016 by Hotel Staff Management, Hotel Management
Thank you so much for your feedback during your Valentine's Day Getaway. I am so happy you enjoyed your stay!
5 out of 5
by Larry from New York

Excellent stop

Posted Feb 4, 2016 on Hotels
Overnight stay for college basketball team. One of our better stays; great quality for the price.
Comment from Hotel Management
Apr 23, 2016 by Hotel Staff Management, Hotel Management
Dear Larry, Thank you for taking the time to review your stay with us. I am so happy we could accommodate you during your travel and we hope to see you again soon!