Posted Nov 22, 2016
Worst hotel experience, got to the hotel late due to traffic, parking lot only had a few cars in it(should of been a sign to come). Walked in the lobby and the person working was sitting on the couch with friends watching tv, we felt as if we were bothering them checking into our room. First room we were assigned was dirty, then we were assigned a different room and the keys didn't work. Took 3 trips before we could finally get into our room. Get in the room and it smelled musty, the AC was set to 59*F when it was 30 outside. Tried to turn the lamps on around the room, they were unplugged. Tried turning the TV on, that was unplugged. Went to put items in the warm refrigerator which was also unplugged plus there wasn't even a outlet close enough to plug it in. Then in the bathroom the fire sprinkler head is sticking out of the ceiling through a big square hole. Did I mention the whole hotel smelled disgusting and most of the rooms we walked by were open which was just strange. After driving 12 hours my family and I just wanted to relax which didn't happen. Felt robbed of my money spent on the room and the hotelie could only muster up "oh I'm sorry".