The bare necessities
Posted Nov 1, 2016
When we arrived, it was late. However, we had called ahead to let them know we would be late. When we were asked if upstairs was okay, I asked if we could have a room on the bottom floor if possible. We were given a room whose light over the sink didn't work. When I went back to the front desk to ask about this, I was told I'd have to wait until morning before they could fix it. There wasn't an initial offer to change rooms. That only came when I asked. Then, in the new room, it had the faint smell of being previously smoked in. At that point (midnight), we were so exhausted that we stayed. Though the staff person was nice, I didn't feel as though he was thinking about the customer at all, just himself.