Ratings based on 275 Verified Reviews

2.6 out of 5
45% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Dec 12, 2017
the sheets and bed covering were noticeably unclean.
Comment from Hotel Management
Dec 13, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bedding. We appreciate you for sharing your feedback as we continue to improve conveniences of our Hotel for all of our guests.
3 out of 5
by A verified traveler from NY

check in

Posted Oct 18, 2017
Pros: Location to restuarant and shopping. Easy to get to. WiFi and breakfast.
Cons: The toilet was too low to the floor. Had a hard time getting off.
Location: there are many restuarant and shopping malls nearby.
They had a 3:00 pm check in and we got there at 1:00 and had no trouble getting checking in. We smoke and got a smoking room.
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
We are very glad that you found no difficulties upon checking in and we are able to provide you an accommodation that suits you. We are all looking forward to your next visit. Warm regards.
2 out of 5
by A verified traveler from NJ

Problems all around

Posted Oct 3, 2017
Room didn't have a remote for the TV. Phone to call office didn't work. I received a remote from the office but could not get that to work. Only got a trickle of water out of sink faucet.
Comment from Hotel Management
Oct 10, 2017 by Manager, Hotel Management
I am very sorry for the inconvenience you experienced. Your feedback about the remote control, the phone and the poor water pressure will be forwarded to the concerned department and request to rectify immediately. Thank you again for this insightful review and we hope to see you again. Regards,
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2017 on Hotels
3 out of 5
by Alfonso

Good Property but needs TLC

Posted Sep 15, 2017 on Hotels
My staff chosethis peopert for the real value, We did not want to goudge our clients who ultimately pay for this stay. My room was spacious and quiet and the location could never be more convenient for people with business in York .However, the property while comfortable, could really use an overhaul. In my case, almost all of the bathroom fixtures, were about to fail, from the sink faucet, which barely trickled water to the toilet which required four flushes to clear. Also the room had an overwhelming odor of either detergent or disinfectant, either one would be otherwise welcome, but I question why the need for such powerful usage of these products. Get new carpeting, for heavens sake! Perhaps this was an exception, but I had a prearranged phone call from my wife, who is working in another time zone, for our daily conversation at about 5:15 EST, but she advised that no one answered the phone at the switchboard. I wonder if I had asked for a wake up call. The people in charge are very nice and cannot be faulted, unless they are the owners. But a little TLC could turn this property into a very desirable place. By all means do not avoid Quality Inns in York based on my observation, just be aware that there is more to price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockford, IL

Comfortable & Reasonably Priced

Posted Sep 11, 2017
Pros: The price and the proximity to where we were going was the best thing about the hotel--in addition to being comfortable.
Cons: The weather??? It rained the entire time we were there!
Location: We were there to visit a relative who is very ill. York is an interesting and historical town, however.
We arrived at 3 a.m., and it was easy to check in. That was a real plus! The bed was comfortable, and the sink was outside of the toilet/shower room, which was nice. The hotel hasn't been remodeled recently, but the bedding and linens were nice. The television wasn't huge, but it was plenty large enough. Our stay was very pleasant. A nice breakfast was available both mornings. There were eggs with sausage one morning and bacon the next. There was also a wide selection of breakfast foods from which to choose.
Comment from Hotel Management
Sep 19, 2017 by Manager, Hotel Management
We are so delighted by your awesome comments regarding with your most recent stay with us. It is very heartwarming to hear that you were highly impressed with our services and accommodation at a reasonable price. We would love to have you back to truly enjoy a five star experience.
3 out of 5
by A verified traveler

Posted Sep 8, 2017 on Hotels
it needs a lot of updating. Staff were nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff was nice.

Posted Aug 30, 2017
The entire stay was great. Breakfast was good. The hotel was near to all attractions.
Comment from Hotel Management
Sep 5, 2017 by Manager, Hotel Management
Thank you for choosing to stay with us and i am glad to hear that your stay with us was a good one! We look forward to welcoming you back to the hotel in the near future. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Near all accommodations.

Posted Aug 30, 2017
Pros: Everything was close by.
Family reunion was being held and we needed a location close to family.
Comment from Hotel Management
Sep 5, 2017 by Manager, Hotel Management
Thanks for choosing to stay at our hotel during your family reunion. It is heartwarming to learn that you were pleased with the accommodation. Thank you for choosing to stay here at our hotel. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel location was near all attractions.

Posted Aug 30, 2017
The hotel as stated was near all attractions, shopping centers and restaurants. We did not have to travel far for any services. It was also pet friendly.
Comment from Hotel Management
Sep 5, 2017 by Manager, Hotel Management
I can't tell how happy are we about your positive review, thank so much. We are glad you really enjoyed your stay with us as we work very hard to make our guests feeling at home on top of our convenient location. We look forward to seeing you again.