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Reviews of SpringHill Suites by Marriott Hershey Near the Park

3 out of 5
SpringHill Suites by Marriott Hershey Near the Park
115 Museum Drive, Hershey, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 365 out of 691 reviews" "
Rating 8 - Good. 220 out of 691 reviews" "
Rating 6 - Okay. 68 out of 691 reviews" "
Rating 4 - Poor. 24 out of 691 reviews" "
Rating 2 - Terrible. 14 out of 691 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mered

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Rasheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean excellent staff
Stayed 1 night in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Iryna

Business traveler
Liked: Staff & service
There is a smell of bleach from swimming pool in the hall /entrance to the hotel
Stayed 2 nights in Feb 2024

6/10 Okay

Lauri

Stayed 1 night in Feb 2024

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!!!!
Stayed 1 night in Feb 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

dinah

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Miwako

Stayed 1 night in Jan 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

zuyi, Lafayette Hill

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty old. You can hear what your neighbors are doing…
Stayed 1 night in Dec 2023

8/10 Good

Danielle

Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Harrison

Traveled with partner
Liked: Amenities
Nice room layout . Kind people. Clean. Need some fruit at breakfast!
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Heather, Pottstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Sara

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool has been broken for weeks and we weren’t told until check in. That was a main reason for booking. The walls of the hotel had mystery stains on them and the couch beds were not made up before ever though the room was booked for 4 before check in. The staff was friendly but unable to help with the issues we experienced.
Stayed 1 night in Dec 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue getting to the hotel because of roadwork and was really stressed out, but the hotel assured me it wasn't a problem checking in a bit late and to take my time. They really set my mind at ease and were super friendly!
Stayed 1 night in Nov 2023

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good except pool/hot tub
The included breakfast was great. The pool was freezing and the hot tub wasn't working. That was disappointing as I brought my kids and that was the main thing I looked for. They were supposed to clean the rooms every other day and didn't while we were there but the rooms were very clean at check in. Beds were comfy, even the sleeper sofa
Stayed 3 nights in Nov 2023

10/10 Excellent

DIANE, Duncannon

Traveled with partner
Liked: Amenities
Checkin was smooth, staff was efficient and friendly, the room was well appointed and spacious, and the hotel was very convenient to the venue we were attending.
Stayed 1 night in Nov 2023

2/10 Terrible

Nidhi, Redmond

Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the staff friendly! The breakfast that was offered was one of the best we had ever seen. I would recommend this hotel to anyone!
Stayed 1 night in Oct 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Amenities
Nothing in particular but the easy of the process was welcoming! Keep up with the good work!
Stayed 2 nights in Oct 2023

10/10 Excellent

Vitalii

Very good and professional man at reception
Stayed 1 night in Oct 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

TINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Place is beautiful! We booked it cause it was close to our destination, little did we know it’s right next door. Bonus
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Fouzia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility
The staff was extremely pleasant, very homey feeling, rooms were clean and the breakfast was fresh and good
Stayed 1 night in Sep 2023

6/10 Okay

Adelyn

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I like how budget friendly this place was. The breakfast was good with many different options. My kids loved the selection and breakfast area. I was not too happy with the maintenance of the pool and the room. The rooms are only cleaned every 3 days which was fine but I found stains on the cushion on the couch in the room. The room was a bit smaller than shown on here. Otherwise it was an ok value for the money. It is a bit far away (at least 10 minute drive) from dinning places so keep in mind specially if you have children with you.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
OK
The temperature in the room was hard to keep cool and the AC kept turning on and off all night long. There was hair in the bathroom in the tub and on the floor. The toilet seat was loose and ready to fall off. Breakfast was skipped as they provided microwaved sandwiches in bags and cereal. Coffee was ok. It was nice to have a separate sitting area, and it was pretty quiet. The bed was clean and comfortable. Staff was friendly. Good location close to the park and stadium.
Stayed 2 nights in Aug 2023

8/10 Good

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, easy to navigate the hotel. Staff was very kind and patient
Stayed 1 night in Aug 2023

6/10 Okay

Naga Srinivas

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Shower in the restroom was horrible .The valve was leaky . And the shower would go very slow .
Stayed 2 nights in Aug 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Aug 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

ANNA

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023

10/10 Excellent

Amy, Reedsville

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good trip but there was a very large group staying at the same time and they monopolized the on site amenities.
Stayed 2 nights in Aug 2023

8/10 Good

christina

Stayed 3 nights in Aug 2023

10/10 Excellent

zuleika

Stayed 3 nights in Jul 2023

8/10 Good

Lizbeth

Liked: Staff & service, property conditions & facilities
My family and I loved everything about the property until we woke up and saw that our bed had hair from the previous customers. I was disgusted! I got in late and saw how clean the room was, so I just showered and eent to sleep with my daughter. The next morning, I went to make the bed and noticed the entire bed aheets full of hair. I immediately went to speak to the manager, and he came up with a cleaning staff, and they witnessed the hair on the unkept sheets. The entire bed was changed with clean bedding, and I received a credit for my stay because the changing of the bedding delayed my vacation activities. Other than that, i would go again, but make sure my bedding is clean.
Stayed 2 nights in Jul 2023

6/10 Okay

Keith

Stayed 1 night in Jul 2023