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We very much enjoyed our stay at this Marriott. It was clean, quiet, and had a great bar/restaurant. A special shout out to Jasmine at the front desk, who gave us superior service!
Unbelievable that I had to cancel for an emergency and still had to pay the full rate. Apparently buying from a third party is a higher risk that I thought. I’m really sad there isn’t better customer service.
The property was perfect for our one night stay. The room was clean and comfortable. The renovations were never a disturbance. I would gladly stay there again.
Marriott Bonvoy needs to step it up concerning morning coffee and some kind of breakfast. For the price I expect complimentary hot coffee at the very least, instead there was a self serve, full pay Starbucks .
Over all good. Bathroom exhaust could have been better, no large mirrors outside the bathroom. Not enough wall hooks to hang clothing on
Louis
Stayed 1 night in Jul 2023
4/10 Poor
Tammie
Traveled with family
Jul 31, 2023
Disliked: Staff & service
The night we stayed at the hotel there was a baseball team and their families at the facility. The teen boys were running up and down the halls yelling and knocking on doors until the early morning hours. The parents sat in courtyard outside my room smoking and talking loudly until 1am. The staff were friendly but seemed unable to deal with the problems. In the morning the manager was wandering around dining room in sweats and a cigarette tucked behind his ear asking how everyone’s stay was. When told about the the problems he just shrugged and said “Yeah, they were loud. But was the rest of your stay okay?”
Tammie
Stayed 1 night in Jul 2023
6/10 Okay
Bernadette, Mount Sinai
Jul 31, 2023
Liked: Cleanliness, staff & service
Everything was what you’d expect in a Courtyard, however our room was in the back by the patio and people were out there yelling until late at night.
Staff was friendly and the beds were very comfortable. Only thing was the air vent in bathroom didn’t work and refrigerator wasn’t cold. Overall it was a great stay will stay again.