Ratings based on 850 Verified Reviews

3.6 out of 5
71% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from northumberland uk

a dated hotel undergoing renovation

Posted Aug 13, 2017
Pros: proximity to the city
Cons: breakfast stocks were replenished when prompted
Location: national civil war museum is excellent
needs updating and renovations should achieve this
4 out of 5
by A verified traveler from New York, NY

Good proximity to Hershey for price.

Posted Aug 2, 2017
Full size beds & no pool which is not disclosed at booking.
1 out of 5
by A verified traveler from Guelph, Ontario, Canada

No Pool

Posted Jul 24, 2017
Pros: Never stayed as they did not have a pool
Cons: Be honest and accurate about your facilities.
We arrived at this hotel and "No Pool" even though they advertise having one. The manager of this hotel went out of her way to help us secure a new hotel with a pool at a lesser rate. So, thumbs down on this hotel but 5 stars to the Manager.
1 out of 5
by A verified traveler from Harrisburg North, PA

Would not recommend this hotel

Posted Jul 20, 2017
Pros: nothing
Cons: a good cleaning, paint, renovations
gnats in room, dead flies in corner of room, room smelled like smoke, when it was a non-smoking room, sticky floors, aluminum foil around bathroom sink pipes, ceiling in bathroom falling apart, heater covers where burnt looking, mold on A/C unit, elevator dirty and smelled, entrance driveway full of pot holes. Continental breakfast consisted of 3 choices of bread, oatmeal, fruit loop & raisin bran cereal.
Comment from Hotel Management
Jul 23, 2017 by Danielle , Hotel Management
We deeply apologize for your unsatisfactory stay with us, with the renovation we are diligently trying to change all our guests experiences with us. We hope that one day you would give us the opportunity to rectify your experience.
2 out of 5
by A verified traveler from Beckley, WV

Posted Jul 11, 2017
Pros: Check in went smoothly. Staff was nice.
Cons: Every complaint could be improved. The floor in front of the toilet could be mopped better. the curtains could be fixed. get rid of bugs.
Location: On a highway that was not too busy at the time we were there.
flying bugs in the room. Dirty bathroom floor. Broken drapes that had to be pinned together to stay closed. Noisy. Wifi was not working. No phone in the room to call front desk.
Comment from Hotel Management
Jul 23, 2017 by Danielle , Hotel Management
We deeply apologize for your unsatisfactory stay with us, with the renovation we are diligently trying to change all our guests experiences with us. We hope that one day you would give us the opportunity to rectify your experience.
1 out of 5
by A verified traveler from Grove, OK

Terrible room

Posted Jul 9, 2017
Pros: Not much
Cons: the room could certainly be cleaner.
The room was really bad, the floor had only a small carpet under the bed and the floor was very dirty. The drapes was falling off the rod and we had to pin them closed. The office couldn't (or wouldn't) do anything until the maintenance people got there the next day. Had to use paper clips and coat hangers to clip them closed. Was not even a TV program listing the channels. We had to sign a from in order to get two extra wash clothes. Overall, very bad deal an I would not recommend this motel to anyone.
Comment from Hotel Management
Jul 23, 2017 by Danielle , Hotel Management
We deeply apologize for your unsatisfactory stay with us, with the renovation we are diligently trying to change all our guests experiences with us. We hope that one day you would give us the opportunity to rectify your experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from GA

Wasn't bad

Posted Jul 8, 2017
Worked out fine for a place to stay for one night while traveling. It's right next to I-81 which is what we needed and the price was right. The newly renovated rooms were actually pretty nice.
Comment from Hotel Management
Jul 11, 2017 by Danielle, Hotel Management
We are pleased that your stay was well feel free to visit us again.
2 out of 5
by A verified traveler from Palm Bay

Unpleased

Posted Jul 7, 2017
Pros: The bed was very comfortable
Cons: Update this locations information on the web link about the place NOT having a pool
The pool has been removed, house keeping never vacuumed or swept/mop floors. The bathroom was also never cleaned, just fresh towels and beds made. The coffee maker still had a used coffee filter within it, which clearly showed housekeeping does not clean the rooms. Who knows how long that used filter was there? My last night there I got back to my room at 6pm and the room had not been touched at all. No fresh towels and the bed still unmade, wow! Very, very upsetting. I never bothered to complain at front desk, for I'm sure it would just stay there and go no further.
Comment from Hotel Management
Jul 23, 2017 by Danielle , Hotel Management
We deeply apologize for your unsatisfactory stay with us, with the renovation we are diligently trying to change all our guests experiences with us. We hope that one day you would give us the opportunity to rectify your experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Quick overnight family stay for my son's job

Posted Jul 3, 2017
Property is older but they are remodeling rooms. We were lucky and received one of the completed remodeled rooms. They told us at check-in they were having trouble with the Wi-Fi, but it worked in our room! Pleasant experience for our family...clean, free light breakfast and close to where we needed to be!
Comment from Hotel Management
Jul 23, 2017 by Danielle , Hotel Management
We deeply apologize for your unsatisfactory stay with us, with the renovation we are diligently trying to change all our guests experiences with us. We hope that one day you would give us the opportunity to rectify your experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Very nice motel and very close to highway

Posted Jul 1, 2017
Pros: they try to accomodate a ground floor room, I have really bad knees for climbing stairs.Very polite & night desk stafff recognizes me from prior stays
Cons: they are in middle of remodeling
Location: right off highway for my travels
I have stayed at this motel a few times and I really like that when I walk in the night person recognizes me and remembers that I drive 9 1/2 hours from Michigan to stay there. Staff is very polite and new renovations are taking place.
Comment from Hotel Management
Jul 23, 2017 by Danielle , Hotel Management
We deeply apologize for your unsatisfactory stay with us, with the renovation we are diligently trying to change all our guests experiences with us. We hope that one day you would give us the opportunity to rectify your experience.