Ratings based on 655 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Very comfortable, beautiful, and clean

Posted Nov 24, 2017
I really enjoyed my stay at the Harrisburg Hilton. Great experience. I will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Nice Hotel Close to Amtrak and Capitol

Posted Nov 20, 2017
Pros: Staff was friendly and efficient. Room was comfortable. Close to Amtrak.
Cons: Room service was quick; however, I've never had room service where the tray didn't have a glass of water on it and one meal wasn't as hot as expected.
I was warmly welcomed to both the hotel and to Harrisburg by the front desk staff. The room was comfortable and spacious. The staff were friendly and efficient. I would stay here, again.
2 out of 5
by A verified traveler from Oklahoma City

Disappointed at every turn

Posted Oct 8, 2017
Valet process was confusing and could not get a clear answer from valet staff. Parking was even more difficult because it was difficult to find and not marked. People were loud all night in room next to us until 5 am and then screaming at each other from different floors of hotel where there was open atrium. Coffee was bitter and horrible both in the room and in the cafe downstairs. Then when we needed to check out early because of booking through Expedia we had to pay for all nights even the night we did not stay. Because of that I will NEVER use Expedia again and I have used it for over 10 years.
5 out of 5
Recommended
for Everyone
by A verified traveler

Most accommodating staff throughout our stay

Posted Sep 25, 2017
From the valet to the restaurant everyone was polite, accommodating and relaxed during our stay. The room was excellent with no issues. Love the restaurant and all the offerings they had!
4 out of 5
Recommended
for Everyone
by A verified traveler from Harrisburg

Nice rooms

Posted Sep 18, 2017
The room was nice and so was the staff. I know every hotel charges for water, but at $3 a bottle it is a bit of a stretch. Paying 240ish a night a bottle of water should be free... other than that not a bad place but def not the best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
great experience! beautiful view of the river, great location. easy access to food and the Capital.
Comment from Hotel Management
Sep 12, 2017 by Phillip, Hotel Management
Thank you for taking the time to share your comments about your recent stay with us. I am pleased that you found our hotel to be perfect for your visit. We always aim to ensure every guest feels cared for, valued, and respected. I will certainly make sure I acknowledge all of our Ambassadors for their efforts. Thank you for taking the time to share your positive comments with us and your fellow travelers. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
5 out of 5
by Amalia

Posted Sep 9, 2017 on Hotels
Excelente todo!!!
Comment from Hotel Management
Sep 12, 2017 by Phillip, Hotel Management
Thanks Amalia!
4 out of 5
by Coleen

Lovely Hotel.. Great Location..

Posted Sep 7, 2017 on Hotels
No Complaints... Lovely hotel, in a great location.. Looking forward to another visit and hopefully better weather next time..
Comment from Hotel Management
Sep 12, 2017 by Phillip, Hotel Management
Good morning Coleen! Thank you for taking the time to share your comments about your recent stay with us. I am pleased that you found our hotel to be perfect for your visit. We always aim to ensure every guest feels cared for, valued, and respected. I will certainly make sure I acknowledge all of our Ambassadors for their efforts. Thank you for taking the time to share your positive comments with us and your fellow travelers. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make it Right.
4 out of 5
by A verified traveler

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Sep 12, 2017 by Phillip, Hotel Management
Thanks!
4 out of 5
by Enrique

Posted Sep 1, 2017 on Hotels
Comment from Hotel Management
Sep 12, 2017 by Phillip, Hotel Management
Thanks Enrique