Ratings based on 401 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Was a pleasant stay, room was clean and nicely decorated. My only recommendation would be to keep up better with restocking the breakfast foods. We went down around 9:30 and almost everything was empty and breakfast was until 10:30. Food was delicious and there was a wide variety to choose from.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff and breakfast

Posted Nov 21, 2017
Front desk staff was enthusiastic in his work - shared with guests what they needed to know about the hotel. Breakfast was good.
Comment from Hotel Management
Nov 24, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for your kind comments on our friendly, helpful staff, and plentiful breakfast. We are glad to know that you enjoyed your stay and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Posted Oct 12, 2017
The staff was great and friendly, the room was clean and the breakfast was very good. The only complaint I would have is the train noise. Other than that I had an excellent stay.
Comment from Hotel Management
Oct 19, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for your 5-star review of your experience. We are so pleased that you enjoyed an excellent stay and appreciate your comments on our friendly staff and plentiful breakfast. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the Hershey Car Show

Posted Oct 10, 2017
Pros: Most everything. The rooms were great, they offered so much for the money.
Cons: They need a quieter A/C unit that was easier to use. They could use better lighting in the bath sink area.
Location: We were close to Hershey and the Hershey Car Show
Very nice. Loved the room. It was like being at home. The only bad the was the A/C was very noisey and very difficult to use. Room was icy cold when we arrived and could not get the heat on to warm up. Outside of that it was very nice. Unfortunately we got food poisoning and needed supplies from the pantry and they were out of everything we needed, a very poorly stocked pantry.
Comment from Hotel Management
Oct 20, 2017 by Sarah Holliday, Hotel Management
Thank you for choosing our hotel and thank you for your kind remarks regarding your experience. We are glad to know that you found our hotel to be a great place to stay and that you enjoyed our convenient proximity to the PA Farm Show Complex. We were sorry to hear that you were feeling ill upon your arrival and apologize that we did not have your preferred medication in stock in our pantry. Our Team was more than happy to provide you with directions to the nearest drug store and we apologize for any inconvenience. We are glad that most other aspects of your stay were enjoyable and we hope to have the pleasure of welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Cons: The desk lamp and clock radio were missing, The thermostat and tv remote didn't work and there were beer bottle caps scattered on floor.
Disappointed this visit. I have had better experiences here in the past.
Comment from Hotel Management
Oct 19, 2017 by Sarah Holliday, Hotel Management
Thank you for choosing our hotel for your overnight accommodations and thank you for providing us with candid feedback on your most recent experience. It is never easy to hear that a guest's stay failed to meet their expectations, but especially disheartening for a returning guest to not experience the same high quality of service and accommodations they've enjoyed in the past. We take all guest concerns and feedback very seriously and have addressed the issues you encountered with our Team. We look forward to welcoming you back in the future and hope your next stay will exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
great breakfast and happy hour!!!! staff were pleasant and very attentive. We truly enjoyed our stay and the hotel was quiet. Who doesn't like free breakfast, beer, and wine!!!!!
Comment from Hotel Management
Oct 5, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for reviewing your experience. We are delighted you enjoyed your stay and had the opportunity to take advantage of our Evening Social and Complimentary Breakfast. We look forward to being of service in the future and hope to see you again soon!
5 out of 5
by Susan

This traveler left a rating score only Posted Sep 9, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Sep 8, 2017 on Hotels
hotel is good, suite is nice and clean. breakfast is good. the hotel is not surrounded with any business. Quite but you need to drive to get food or anything else.
Comment from Hotel Management
Sep 13, 2017 by Sarah, Hotel Management
Thank you for being our guest at Staybridge Suites Harrisburg Hershey and thank you for your 5-star review of your experience. We are so glad to know that you enjoyed our quiet atmosphere, plentiful breakfast, spacious suites, and plentiful breakfast. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from harrisburg pa

Posted Sep 4, 2017
Pull out bed damaged. I fixed it myself. No sheet pillows or blanket for it. Ask front desk. When we were leaving I realized there was a nasty stain on our king size bed and it was not ours
Comment from Hotel Management
Sep 7, 2017 by Sarah Holliday, Hotel Management
We are sorry to hear of the disappointments you encountered during your stay! It is always our goal to address any issues that might arise during a guest's stay to ensure their comfort and we are disheartened that we did not have the opportunity to correct these issues for you during your stay. Please consider staying with us again in the future so we will have the opportunity to replace this experience with one where everything exceeds your expectations!
5 out of 5
by Julie

Great spot!

Posted Aug 30, 2017 on Hotels
We love this hotel and always try to stay here whenever we are showing at the Farm Complex, super convenient, great breakfast and amenities.
Comment from Hotel Management
Sep 4, 2017 by Sarah, Hotel Management
It is always a pleasure to have you as our guest and we appreciate your business and your loyalty to our hotel! Thank you for your 5-star rating and kind remarks regarding your most recent stay with us. We are glad to know that you have come to count on us for our convenient location, plentiful breakfast, and great amenities. We hope to see you again soon and we hope to always exceed your expectations.