Ratings based on 898 Verified Reviews

4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Great Hotel!

Posted Apr 26, 2017
Pros: Great rooms
Cons: Fitness center
Great Hotel! This was really cheap, but definitely high end. Rooms were great. Staff was great. Breakfast was your basic breakfast, and the only downfall was no fitness center. Other than that no complaints!
Comment from Hotel Management
May 5, 2017 by mgr.microtelHva, Hotel Management
Dear Dave, Thank you so much for taking the time to provide us with feedback. I am so delighted to see how much you enjoyed your stay with us. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel - Right off 81 and Near JMU

Posted Apr 12, 2017
Pros: It's been a long time since we stayed in a Microtel and they appear to have upgraded. I really liked that the beds were queen size.
Cons: The wi-fi was slow. Could use more counter space in the bathroom.
Location: Convenient location to food, JMU, White Oak Lavender store, and more.
The room was nice, clean, and I liked the window seat. The beds and pillows were comfortable.
Comment from Hotel Management
Apr 15, 2017 by Amanda, Hotel Management
Thank you so much for the five star review! We are so thrilled to see you enjoyed your stay so much. Our guest are so important to us and we love to see when we have exceeded their expectations. We hope to see you again in the future.
4 out of 5
Recommended
for Families
by A verified traveler from Boston, Ma

Nice hotel close to JMU

Posted Apr 11, 2017
Pros: Close to JMU, close to highway
Cons: have small items that might be forgotten on an overnight stay.
Location: Poor view of run down motel next door.
Hotel was clean and comfortable. Common areas were also clean. Did not have toothpaste samples. Bad view of motel behind.
Comment from Hotel Management
Apr 12, 2017 by Amanda, Hotel Management
Dear Andrea, Thank you for taking the time to provide us with feedback upon your stay. I am sorry to hear that parts of your stay was not as we would of hoped. We try to offer the best guest experience possible and take all recommendations into consideration. We hope you will consider staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2017
Pros: fast check in
Cons: I would've like a more complete breakfast during the week but the quality of the food was good.
Location: easy access to highway. about 30 minutes from Massanutten resort and 35 minutes to Luray Caverns
great budget, hotel central location, staff was nice and accommodating . I would've like a more complete breakfast during the week but the quality of the food was good. Weekday options of waffles , boiled eggs, cold cereals, yogurt, muffins and bagels.
Comment from Hotel Management
Apr 8, 2017 by Amanda, Hotel Management
Thank you so much for taking the time to provide us with feedback on your stay. We are happy to see you had a good experience. During the week we serve waffles, bagels, toast, muffins, boiled eggs, biscuits and gravy, yogurt, cereal, and fruit. We are always listening for any other suggestions; we love to hear what our guest think and want. We strive to provide an outstanding guest stay and I hope that you will consider staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Good for what I needed - sleep.

Posted Mar 15, 2017
Pros: I like how modern it is.
Cons: noise levels. can always hear peoples TVs in adjacent rooms.
Location: not sure - just stop here for sleep
I've stayed at this hotel location before but this time my room was smaller than the other times. No amenities except a small fridge, no couch or separator between living/bed area.
Comment from Hotel Management
Mar 18, 2017 by Amanda, Hotel Management
Dear Jaclyn, Thank you for taking the time to provide us with feedback about your stay. Our staff is committed to providing a great guest experience and our willing to address and guest concerns once brought to their attention. We hope you will stay with us in the future.
4 out of 5
by A verified traveler

Good Stay

Posted Feb 25, 2017 on Hotels
Good stay-very comfortable, and they allow small pets.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to provide us with feedback on your stay. We are so delighted to see that you have enjoyed your stay. We hope you will consider staying with us on your future travels so we may earn that fifth star on your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice and very clean, except...

Posted Feb 15, 2017
The heater cover panel in our room vibrated SO badly, that it was impossible to sleep.
Comment from Hotel Management
Feb 20, 2017 by Amanda, Hotel Management
Dear Sam, Thank you so much for taking the time to provide us with feedback about your stay. I am so sorry to hear about the heater in the room you were in. The staff strive to provide the best guest experience and if there is ever a problem please let us know and we will address it right away. We hope you will consider giving us another chance on your future travels.
5 out of 5
by Melanie

Great Stay!

Posted Feb 13, 2017 on Hotels
Place was great! Front desk staff was extremely helpful and nice.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Melanie, Thank you so much for taking the time to provide us with feedback. Our guest are so important to us and we are trilled to see you enjoyed your stay the way we strive for all of our guest to. I will share your kind words with our front desk staff. We hope to see you again on your future travels.
4 out of 5
by Monica

Second stay here for annual event..

Posted Feb 6, 2017 on Hotels
Our stay was very pleasant and the hotel was in a convenient location from where our event was being held. I also enjoyed that hotel was near a lot of restaurants and stores if you need anything. In one of my rooms with heating unit was switched from hot to cold air which was not ok seeing as how it was 23 degrees outside but, room did stay pretty warm. The breakfast was light and convenient as well, however there is a sewer like smell in the lobby that will make you want to take your food to your room instead of sitting in lobby to eat.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Dear Monica, Thank you so much for taking the time to provide us with feedback about your stay. We value guest experience above all else and will be looking into your one negative portion of your experience. We hope you will see us again soon.
4 out of 5
by A verified traveler

Posted Feb 3, 2017 on Hotels
It was alright. Comfortable to sleep, quiet most of the night until earlier morning being close to 3 busy roads.
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to provide us with feedback about your stay. We hope you will stay with us on your future travels.