Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Sleep Inn & Suites Harrisonburg near University

2.5 out of 5
Sleep Inn & Suites Harrisonburg near University
1891 Evelyn Byrd Ave, I-81 & Us 33, Harrisonburg, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1007 reviews" "
Rating 8 - Good. 336 out of 1007 reviews" "
Rating 6 - Okay. 96 out of 1007 reviews" "
Rating 4 - Poor. 46 out of 1007 reviews" "
Rating 2 - Terrible. 27 out of 1007 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed…..staff was so helpful, specially the cleaning crew.
Stayed 1 night in Apr 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

lyle, North Scituate

Traveled with family
Very clean
Stayed 1 night in Apr 2024

6/10 Okay

Roland Dreist

Business traveler
Disliked: Property conditions & facilities
Room needed repainting as well as doors and door frames. Bathroom tub needed to be replaced.
Stayed 1 night in Apr 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Temesgen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Mar 2024

10/10 Excellent

Gina

Stayed 1 night in Mar 2024

10/10 Excellent

Leslyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely home across the street from beach access. We were only 4, but there is plenty of room for 8 to eat, sleep and hang out in the living room The location is super convenient and the hosts were very clear on what to expect and were very quick to respond to questions. Hope we can return if we are in the area
Stayed 1 night in Mar 2024

2/10 Terrible

Felicia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the vending machines were out of order. The front desk barely answered the phones. The room was not clean up to our standards. And we were woke up around 5am because the roof was leaking onto our bed. Worst stay I’ve had in a long time.
Stayed 1 night in Mar 2024

6/10 Okay

Henry, Milford

Traveled with partner
Liked: Staff & service
Comfortable bed. Bathroom had black mold. Won't return.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
I got a shower instead of a tub, and could not get hot water. Great pillows and good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of the mountains……
Stayed 1 night in Mar 2024

8/10 Good

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service
Very nice person at front, property is clean but a little worn.
Stayed 1 night in Mar 2024

4/10 Poor

Silvia

Disliked: Cleanliness, property conditions & facilities
The place was dirty, the elevator makes the more horrendous sounds. Room was dirty and the shower had a huge stain. We were tired but it was disappointing.
Stayed 1 night in Feb 2024

8/10 Good

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a great simple hotel very accessible to James Madison University and local shopping/restaurants. Hotel offers basic amenities. Tub in room has seen better days and unfortunately the morning coffee can barely be called such. Good coffee located close by.
Stayed 2 nights in Mar 2024

8/10 Good

Veli

Traveled with family
Liked: Amenities
It is quiet, but the beds are too small.
Stayed 1 night in Mar 2024

6/10 Okay

Lisa, Rochester

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall okay. The showers need some serious cleaning, but otherwise was clean. Staff were friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet hotel room. Simple things done right.
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy! I had a very helpful chat with the woman at the front desk about the area. My room was just what I needed. My main complaints is the tub looked gross so I did not shower as I’d planned and also the walls were too thin, as I was able to hear people speaking loudly in the hall, the woman next door also speaking loudly and the children running around above me.. but overall I Did enjoy my stay:)
Stayed 1 night in Feb 2024

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle, Sykesville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Carrie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Nice room with a very comfortable bed. Excellent location. Close to JMU, dining and shopping. Outstanding value.
Stayed 1 night in Feb 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight cigarette odor.
Stayed 1 night in Feb 2024

10/10 Excellent

Julie B.

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very reasonable.
Stayed 1 night in Dec 2023

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Head shaker
Front desk nice. Bathroom fan is knocking against wall preparing for lift off. Light switch hasn't been cleaned in at least a year, rust type stuff on bottom of tub, smoke smell im hallway , and then smoke smell coming through walls in middle of night , turned heater on when we got cold and it seemed like it hast been ran all year as exhaust smelled terrible, woke in morning ready to take a nice shower- ice bath only no hot water. Entire building no hot water. Could have been a better stay but thankful I didn't have to sleep outside.
Stayed 1 night in Jan 2024

6/10 Okay

Sandra

Stayed 1 night in Jan 2024

8/10 Good

Anisha

Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Business traveler
Liked: Amenities, property conditions & facilities
Always clean safe room on my business trips. Thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

NED, Midlothian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was super nice.
Stayed 1 night in Jan 2024

8/10 Good

wil

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

sofiane

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Manque de fruit 🍑 au déjeuner. Sofa lit pas propre et inconfortable
Stayed 1 night in Jan 2024

6/10 Okay

Saroj

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It ok if cleaning good I will back again
Service great . Restroom not clean get smelled. And room not not too clean. Breakfast good .
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient location & good price.
Stayed 2 nights in Dec 2023

4/10 Poor

Rachel

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most disgusting bathroom shower I’ve ever seen. My key disabled multiple times, and I was given a key that opened a totally different room. Smell of marijuana in the hallway. There were pet hairs on the bathroom counter, stains in carpet, and poor lighting in the peg area.
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Jut OK this time
I’ve stayed here a couple of times a year since 2018, and this was the first time I found my room a bit disappointing. I was missing a bar of soap, which Brandon quickly remedied. Later I grabbed a hand towel off the rack and a big wad of hair dropped out. Also, the bottom of the tub is gross, permanently stained with rust.
Stayed 1 night in Jan 2024

8/10 Good

Staves

Traveled with family
Liked: Cleanliness, amenities
It need some upgrades, especially the elevator and the shower. Also the photo you see on the advertised is not for the $99.00.
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
They go above and beyond. Love staying here!!!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities
We really liked Lexi! She was so helpful and just very nice!!!!
Stayed 2 nights in Dec 2023

8/10 Good

James

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I wish they would keep the place cleaner overall.
Stayed 2 nights in Dec 2023

6/10 Okay

Kiani

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities
The room we reserved was spacious for my husband, teen, toddler, and I to stay 2 nights (1 king & sofa bed). There was conveniently a microwave and small/med fridge inside. However, we were a bit underwhelmed once we got into the hotel after reading all the wonderful reviews. The front desk gal was very quiet and didn't say much at all. Our room was on the 2nd floor and the hallway was always super hot, and smelled of weed the first night, and cigarettes the next. Luckily, our room smelt nicer than the hallway, but was also too warm and turned down the temp. The door to the stairs on the 1st floor was broken and slammed loudly. The 2nd floor has an overhang to the 1st floor, allowing the sound to be hurd on the 2nd floor. Going into the room, there were many lights to turn on, and was not very well lit unless all of them were on, but the blackout curtains were nice for sleeping in! The room itself did appear clean, just outdated. The sofa bed also didn't fully lay flat, and it squeaked a lot. The king bed was very comfortable and the extra chairs were a plus. I had requested for a crib for my 2 year old, however, this also was outdated and reminded me of the cribs at the hospitals in the late 80's/early 90's; about 3.5ft x 2ft, white metal crib on wheels, firm base pad, that squeaked a lot. Breakfast was only OK, but dining area is very small and often full.The gym is extremely outdated and cables were broken. In a great location with lots of food and shopping options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleased
Everything about our stay was very good. Enjoyed the comfort, quiet, location, decent breakfast.
Stayed 1 night in Dec 2023