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“The location of the property was the only thing that appeared to be valid. The room itself did not match any of the pictures. The view was definitely not of anything you could see outside. There was a courtyard as part of the basement you are staying in a basement flat when you rent this apartment. The baseboards are unfinished even the countertop is unfinished. The floors are so dirty. It caused the white towels to become black and dirty. We were able to see where they kept the 'clean' towels……

“The photo look much better than the actual room. The real room is older, floor not clean, shower place too small.”

“very bad, check in process took very long, inconvenience payment at the hotel, cannot pay at the property in spite it stated on hotel.com you can, aircon not working properly, very hot, no one attended to our multiple requests for aircon problem, tissue paper and cleaning of garage can, no one even noticed there was a big garbage bag outside our room door for a few days, no staff present at the property for any assistance required”

“I would strongly recommend Numa Chelsea Green for anyone wanting to stay in London to see the famous landmarks like Westminster Abbey. It is just a quick 10 minute walk from the South Kensington Station where you can hop on the circle line which will take you to most of the popular sights. The rooms are clean, well-stocked with additional supplies as needed. The AC works which was a bonus with the 36C days”

“All is fine. Will recommend anytime.”

“Todo perfecto, pero se podría mejorar que falta: secadora de cabello, bote de basura y trapo de cocina ”

“We were a family of five, including two young children. Upon check-in, we found the apartment in an extremely dirty and unacceptable condition. Furthermore, basic amenities were completely missing for a 5-person group. There were not enough pillows or blankets provided, leaving our young children without essential bedding. I called customer service during our stay to request additional blankets and pillows. I was promised a callback, but no one ever contacted us back, and the issue was……