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Candlewood Suites Hartford Downtown, an IHG Hotel

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Candlewood Suites Hartford Downtown, an IHG Hotel

Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
Map
370 Market Street, Hartford, CT, 06120

Explore the area

  • Popular LocationConnecticut Science Center12 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • Popular LocationConnecticut State Capital6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)21 min drive

Room options

About this area

Hartford

Located in Hartford, Candlewood Suites Hartford Downtown, an IHG Hotel is in the city center. Travelers Tower and Hartford State Armory are local landmarks, and travelers looking to shop may want to visit East Hartford Shopping Center and The Center & The Square. Looking to enjoy an event or a game while in town? See what's happening at Dunkin' Donuts Park or XL Center.
Visit our Hartford travel guideOpens in a new window
Map

What's nearby

  • Dunkin' Donuts Park - 4 min walk
  • Riverside Park - 8 min walk
  • Connecticut Science Center - 12 min walk
  • Connecticut Convention Center - 15 min walk
  • Connecticut State Capital - 6 min drive

Getting around

  • Hartford Union Station - 15 min walk
  • Bradley Intl. Airport (BDL) - 20 min drive

Restaurants

  • City Steam Brewery - 9 min walk
  • Woody's - 9 min walk
  • Sorella - 9 min walk
  • Jojo's Coffee Roasting Co - 10 min walk
  • Vaughan's Public House - 10 min walk

About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hotel located in Downtown Hartford
You can look forward to dry cleaning/laundry services, a gym, and a 24-hour business center at Candlewood Suites Hartford Downtown, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also enjoy perks such as:
  • Swimming pool
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a front desk safe
  • An elevator and multilingual staff
  • Guest reviews speak well of the helpful staff and location
Room features
All 81 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and separate dining areas. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Kitchens with full-sized refrigerators/freezers, dishwashers, and microwaves
  • 42-inch flat-screen TVs with premium channels
  • Separate dining areas, stovetops, and cookware/dishes/utensils

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Fitness center
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (650 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Similar properties

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Hartford
Hartford
Downtown Hartford
Downtown Hartford
2 star
2 star
Hotel
Hotel
Pool
Pool
Free WiFi
Free WiFi
Business friendly
Business friendly
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Frequently asked questions

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a pool?

Yes, this property has a pool.

How much does it cost to stay at Candlewood Suites Hartford Downtown, an IHG Hotel?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown, an IHG Hotel on Jan 30, 2023 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Hartford Downtown, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75.00 per pet, per stay.

How much is parking at Candlewood Suites Hartford Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Hartford Downtown, an IHG Hotel?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Candlewood Suites Hartford Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites Hartford Downtown, an IHG Hotel located?

Located in Downtown Hartford, this hotel is within a 10-minute walk of Dunkin' Donuts Park, Riverside Park, and Constitution Plaza. Hartford Stage and XL Center are also within 15 minutes. Hartford Union Station is 15 minutes by foot.

Can I cancel my reservation for free at Candlewood Suites Hartford Downtown, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites Hartford Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Hartford Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 158 out of 388 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 132 out of 388 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 46 out of 388 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 28 out of 388 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 24 out of 388 reviews" "
" "2 - Terrible 6%

8.4/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were wonderful. They went above & beyond to help.
Stayed 3 nights in Dec 2022

4/10 Poor

Lee

Disliked: Amenities
I particularly didn't like the fact that I was charged for early check in and late check out. I've never had that experience in any other hotel whether it was short or long term. I also was surprised that there was no breakfast offered even though it is a long term stay facility. I would not come back nor would I refer others

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pleasantness of the customer service personnel. They were knowledgeable and warm toward my needs.
Stayed 1 night in Nov 2022

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was unique, I liked everything
Stayed 1 night in Nov 2022

6/10 Okay

Amy

Traveled with family
Just ok. Mostly clean. We weren’t given enough towels, soap or toilet paper. There is no housekeeping. Hotel has no breakfast or food options and nothing nearby. Room is dim and in need of updates. Ice maker didn’t work. Bad smells all over the hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Dominique, Waterbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the area was nice and quiet. my room was spacious and had all the fixings. huge bed with comfortable sheets. the pool would have been great except it wasn't heated
Stayed 1 night in Nov 2022

10/10 Excellent

PEDRO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful day

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice suite style
Stayed 4 nights in Oct 2022

6/10 Okay

Tammy

Traveled with family
Disliked: Staff & service, amenities
It was not the best. Room was sparsely stocked. Kitchenette only had one package of coffee, only 2 towels ( most girls need 2 just for themselves). There were large holes in my bedding, pillows were old and uncomfortable. Staff never smiled or made you feel welcomed. Overall disappointing.
Stayed 4 nights in Oct 2022

8/10 Good

Wayne

Stayed 1 night in Oct 2022