Ratings based on 350 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Feb 11, 2017
Cons: Add breakfast
All amenities present. Add breakfast. Nice decor well located
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you for your kind review regarding your recent stay.We hope to have the opportunity to welcome you again and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington, dc

Nice hotel, very convenient location

Posted Feb 3, 2017
Very nice hotel; staff was helpful and welcoming. Close to our son's school and the shopping and dining of West Hartford.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Hello Bill, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
4 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
4 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice Fall weekend stay

Posted Oct 25, 2016
Pros: The hotel location.
Location: The hotel location was convenient and close to highways, shopping, local attractions and a good variety of restaurants.
Our stay overnight was very nice when we visited the nearby Mark Twain house. The hotel location was convenient and close to highways, shopping, local attractions and a good variety of restaurants. We has a good breakfast at the hotel restaurant.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Silver Spring MD

Posted Oct 24, 2016
Very clean room, comfortable beds. I like that the window opens a bit to let in fresh air.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Farmington area.
4 out of 5
by A verified traveler

Convenient clean

Posted Oct 23, 2016 on Hotels
Very nice and clean hotel. Good for the price. No free bottled water. But very convenient to shopping centers
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to have the opportunity to welcome you again and make your future stays five stars.
4 out of 5
by A verified traveler

Posted Oct 19, 2016 on Hotels
Very much appreciate the late checkout I was allowed
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Love the decor!
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that you loved the decor. Please come back and visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Very comfortable, very quiet and very clean place to stay. Definitely will do it again.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Hartford Farmington area.