Ratings based on 243 Verified Reviews

3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to event I was there for

Posted Jun 28, 2017
Pros: Location
Room was very roomy and comfy. Amenities were given when asked and hotel staff very courteous and helpful.
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Thank you for including Extended Stay America - Hartford - Farmington in your travel plans. We are delighted to know our location was convenient for your needs and that you enjoyed your well-appointed room and our courteous service. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice and adequate. Close to highway.

Posted Jun 2, 2017
Pros: Cleanliness and staff
Cons: Continental breakfast.Also coffee was weak. Wish there was an outside(non smoking) sitting area.
Location: Very close to the highway. Not much around in terms of shopping or restaurants but that was in the issue.
Check in easy. Very nice staff. The room at full kitchen which was adequate for reheating things did not do much cooking there . Staff will provide anything you need for cooking as well as toaster and coffee maker .
Comment from Hotel Management
Jun 3, 2017 by General Manager, Hotel Management
Richard, Thank you for the great comments. We are sorry we missed your expectations with our complimentary grab and go breakfast offerings. We are pleased to know this did not overshadow your great visit with us. We look forward to being your hotel of choice the next time you are in the Hartford area. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Always great value for your buck

Posted May 28, 2017
Pros: I like the room layout, cleanliness and style in updated furniture. The room compliments my work style with an in room office space that I enjoy.
Cons: Nothing as long as I am offered the same room type. Very professional in feel and scope.
Location: Very safe environment and 24 hour store nearby.
I enjoy using this hotel when I am in the area as they are very professional and helpful. Hotel staff is quick to offer assistance in any way to which I appreciate.
Comment from Hotel Management
May 28, 2017 by General Manager, Hotel Management
Jon, it was our pleasure having you as our guest at Extended Stay America - Hartford – Farmington. We are delighted to know you loved our excellent service and our staff took excellent care of you. Please visit with us again the next time you are in the area. Sincerely, General Manager
2 out of 5
by A verified traveler from Philadelphia

Pass on this Place

Posted May 1, 2017
Cons: CLEAN the room before someone comes in.
Location: Out of the way, no restaurants in the vicinity.
IWe understood when we went that this was an extended stay hotel so that we wouldnt have maid service daily, but we thought someone would possibly clean the room before we got there. First, the smell of smoke permeated the room, second the bathroom wasnt clean with soap and hair from the previous tennants still there (disgusting). I dont believe anybody cleaned the room. No ice machine. I would tell you to stay away!!!
Comment from Hotel Management
May 3, 2017 by General Manager, Hotel Management
Bob, we sincerely apologize for the cleanliness issues you encountered which resulted in a disappointing visit. We have checklists in place to inspect every room after it has been serviced. Unfortunately we missed something during this process, and for that we are really sorry. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and quiet extended-stay style hotel

Posted Apr 27, 2017
Pros: Quiet and clean.
Cons: Breakfast; having ice machine.
Location: Good access to the highway and services, although you will have to travel for a decent restaurant.
Clean and quiet; easy to sleep-in. Accommodations minimal: no ice machine, no morning newspaper, and the advertised "take-away breakfast" is coffee, oatmeal packets, and bars, with no common area to eat it in; so don't count on anything satisfying that you don't bring in yourself. Staff is generally pleasant, and a quiet night is worth other inconveniences.
Comment from Hotel Management
Apr 27, 2017 by General Manager, Hotel Management
Thank you for selecting Extended Stay America - Hartford - Farmington for your visit and for sharing your comments. We are glad that you liked our well-kept property, convenient location, as well as our courteous associates. However, we are sorry for not being able to impress you with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will consider visiting us again in the future. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Worth the $ spent..

Posted Apr 27, 2017
Cons: Breakfast could be a little better..
Decent place to stay for a business trip, Rooms are clean and tidy. Recommended!
Comment from Hotel Management
Apr 27, 2017 by General Manager, Hotel Management
Thanks for the wonderful review of Extended Stay America - Hartford – Farmington. We are delighted to know that your business visit was pleasant and you enjoyed our clean facilities and the excellent value we offer. We appreciate you recommending us and look forward to seeing you again soon! Sincerely, General Manager
5 out of 5
by Paul

This traveler left a rating score only Posted Apr 15, 2017 on Hotels
4 out of 5
by Fabian

Good night

Posted Apr 15, 2017 on Hotels
Great stay fast check in good location right next to high ways friendly stay
Comment from Hotel Management
May 22, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience, It is great to see you enjoyed our convenient location near the highway and that your overall stay was a pleasant one. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
4 out of 5
by Emily

This traveler left a rating score only Posted Apr 8, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

great price

Posted Apr 5, 2017
manger was great very helpful wish I rember her name she works 3 to 11
Comment from Hotel Management
May 22, 2017 by Manager, Hotel Management
We appreciate your comments. It is good to know you were well accommodated by one of our managers. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.