Ratings based on 254 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Connecticut.
Nice hotelPosted Nov 15, 2015
The hotel was good, but the passengers nex to my room do some much noices. The having a big party in to their room, my family and me can't sleep.
for Everyoneby A verified traveler
Posted Oct 12, 2015
Was there for a homecoming weekend at CCSU with many friends. Although we didn't spend a lot of time at hotel, we did have a great bar/lounge experience.
for Everyoneby A verified traveler from florida
Nice hotel, great staff and foodPosted Aug 25, 2015
Very nice hotel, with very good accomodations and extremely fine staff! I have stayed here many times and would certainly recommend it as well as return!!
for Everyoneby A verified traveler
Great hotelPosted Aug 15, 2015
Free parking- another hotel in the area charged for parking.
by A verified traveler from Pennsylvania
Not a pleasant stayPosted Aug 9, 2015
Pros: The bed was nice.
Cons: The rooms need updating, better TVs, internet charge is too high, breakfast is expensive and fix the pool heater.
Location: The hotel is in an industrial park with nothing nearby. Naples Pizza on Farmington Ave is amazing. We liked it better then Modern Apizza in New Haven
Spent the last night of our "babymoon" at this hotel. I was excited to hear the indoor pool was open until 11pm because swimming is one of the few activities I can do while being pregnant but the water was unheated and way too cold to swim in. When I mentioned it to the staff the next day they said the pump was broken. We were given room 449 which was across from the ice machine which made ice loudly all night. The person at the front desk laughed and agreed that it was right across from the ice machine and said they should have mentioned that when we checked in.The room needed updating, the wall paper was peeling at the top and the ceiling was missing some plaster. The bathroom was small and the toilet seat wobbled when you sat down. The TV picture was not very good and the screen was much smaller then the size of the TV itself. The king size bed was comfortable which is the only good thing I could say about this hotel. I booked through expedia with a package that included internet and was charged the $9.99 for one night of internet. It took 3 staff members 15 minutes to remove the charge in the morning. They also charge for breakfast so we skipped it.
Comment from Hotel Management
Aug 13, 2015 by Eric G., Hotel Management
Dear Nicole, Thank you for taking the time to write your review in regards to your recent stay at the Hartford Marriott Farmington. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not only the way the desk staff handled your room location issue, but the poor condition of the room. I take comments regarding the desk staff very seriously as the Front Office Manager, and when a member of my staff shows an extreme lack of empathy like what you were shown, I like to use those opportunities to retrain our hosts. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Farmington. Sincerely, Eric Gugliuzza Front Office Manager Hartford Marriott Farmington email@example.com 860-678-1000
for Getaway With Friendsby Todd from Tolland
ReviewPosted Aug 5, 2015 on Hotels
Stayed one overnight to attend a Rock Cats game. Hotel was very nice, clean comfortable friendly staff. They were very accommodating to my last minute room request. The only issues I had was the little "fees" for no apparent reason that came up on my credit card.
for Couplesby Jose from New Britain
I gave the overall review an excellent ratingPosted Jul 28, 2015 on Hotels
My weekend stay at the Marriott was excellent. Me and my girlfriend had a great time enjoying the King size bed,air-conditioned room and fun by the pool. some of the other great amenities included the lounge for some dinner and drinks.
for Personal Eventby frank
Posted Jul 28, 2015 on Hotels
for Familiesby Stephen
Posted Jul 23, 2015 on Hotels
Enjoyed the overall experience.pleasantly surprised at food quality.
for Business Travelersby Brett
Posted Jul 21, 2015 on Hotels