Ratings based on 668 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very clean and beautiful hotel.

Posted Aug 22, 2016
Everything about my stay was great except checkin. The gentleman running the front desk was tending to someone on the phone and left me standing in front of him waiting to check in. After there was about 3 other guests waiting behind me and about 10min had passed he decided to put the person on the other end on hold. Long wait for a check in that literally took a minute.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
I am so sorry to hear about the service you experienced I can ensure you this is not the norm here at the Hilton Garden and I will ensure that it does not become a trend. Thank you so much for you feedback it is always greatly appreciated. We do hope to see you again in the future
5 out of 5
by A verified traveler

Staff very pleasant and helpful

Posted Aug 22, 2016
Staff went above and beyond to be helpful and pleasant
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Thank you so much for your lovely comments its always great to hear our staff really left an impression. We hope to see you again soon
5 out of 5
by A verified traveler

Quiet night

Posted Aug 22, 2016
Very quiet, clean hotel. Restaurant was great, food very good for dinner and breakfast, and at a great price. Pool and spa area was a little disappointing, just a very small pool. Would definitely stay again.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Thank you so much for the great review, great to hear you enjoyed our fantastic in house restaurant which is open daily for breakfast and dinner. We look forward to seeing you again
5 out of 5
by A verified traveler from worcester. vt

A notch above the rest

Posted Aug 22, 2016
Quick late night heck in EVERY staff we encountered at midnight was professional and accommodating. Garden inns are our preference but this one by far reaches every standards and expectation.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Its always great to hear that our friendly staff really left an impression with our guests. We hope to see you again soon
5 out of 5
by A verified traveler

Was passing through

Posted Aug 21, 2016
For the same price way better than Days Inn! Clean and nice. Workout facility and pool very small.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Great to hear that your brief stay with us was an enjoyable one, we hope to welcome you back in the future
5 out of 5
by A verified traveler from Oklahoma

Clean, courteous, 24/7 airport shuttle, quiet!

Posted Aug 11, 2016
Pros: Clean, courteous, 24/7 airport shuttle, quiet!
Cons: Nothing comes to mind.
Location: Shuttle could make drops to local restaurants. There were none in walking distance though. Would certainly stay again. Thank you.
Clean, courteous, 24/7 airport shuttle, quiet! Comfortable bed. Large TV. Nice work space. Complimentary Wi-Fi.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Its always great to hear how our staff & hotel have really left an impression with guests, we do hope we can welcome you back in the future
5 out of 5
by A verified traveler

Posted Aug 8, 2016
A great contemporary hotel with a friendly staff and scrumptious made to order breakfast available.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel great to hear our newly updated guest rooms & fantastic in house restaurant met all of your needs. We look forward to seeing you again
5 out of 5
by A verified traveler from Georgia

Great place to stay

Posted Jul 19, 2016
Professional and friendly staff. Best beds, I ever slept in. Great place to get peace and quiet. Beautiful lobby.
Comment from Hotel Management
Jul 20, 2016 by General Manager, Hotel Management
Thank you so much for the fantastic review it always bring a smile to my face knowing that my staff & hotel have really left an impression with the guests. We hope to welcome you back
4 out of 5
by A verified traveler

Posted Jul 18, 2016
It was a clean, friendly hotel with accessible parking and accessible from the main roads. The breakfast in the morning (for an additional fee) was delicious and buffet style. For my needs, which was just to have a place to stay, it was perfect. The gym was a bit small, as is the pool. It is within driving distance from Hartford and UConn.
Comment from Hotel Management
Jul 20, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to review our hotel, so glad to hear that our convenient location and friendly service met all of your needs. We hope to see you again
3 out of 5
by nicole from Washington, DC

Posted May 31, 2016 on Hotels
Great location for our needs. But, not much in the area as far as restaurants/things to do.
Comment from Hotel Management
Jun 7, 2016 by General Manager, Hotel Management
So glad our convenient location suited your needs, just so you are aware for future reference we do offer a complimentary 24hour shuttle to take our guests to the surrounding restaurants. We hope to see you again