Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

No water in the morning

Posted Jan 31, 2016
The staff did not notify me that the water was going to be shut off in the morning - even though they knew about it the night before. Apparently they notified guests upon check in...however since I checked in a couple days before they "forgot" or did not think to leave a note under my door or call. Hotel management 101 - the availability of water is an important part of a guests experience.
Comment from Hotel Management
Feb 3, 2016 by Heather, Hotel Management
Dear Traveler, We do apologize for the inconveniences you experienced during your stay with us. We tried to make every effort to alert our guests, but failed when it came to getting the information to you. We will use your feedback to ensure a similar situation does not occur in the future. We do hope you will allow us to serve you again in the future. Safe Travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2016
スタッフの方々の対応が良かったです!レストラン含め。 ただし、ホテル周辺の治安にやや問題がありそうに感じました。 空港からのシャトルバスは行き帰りあると助かります。
3 out of 5
Recommended
for Everyone
by A verified traveler

Hartford hotel

Posted Jan 22, 2016
They only had one person working at the front desk by 6pm so when I need help with some boxes to be carried to my car I had to get a cart myself find Where they stored the boxes for me myself then load and lug them to the down stairs parking garage to me car. Not to mention I called a head of time twice and said please make sure the boxes are in a cool area they are chocolate gifts. I walked into the office where they had them, no lights on and the heat was blasting. I was so annoyed I just left the cart down by my car. My floor smelt a little funny but my room was fine. What kept me up ALL night was the load AC system every time it would turn on I would wake up a little scared.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jan 6, 2016
Should have a blanket in each room for warmth and comfort
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 24, 2015
Great experience! Food was phenomenal (loved the burgers). Staff was attentive and helpful (especially when figuring out parking). Nice view of Hartford from a location with easy access to 91 and 84.
Comment from Hotel Management
Nov 27, 2015 by Heather, Hotel Management
We are pleased to see that you enjoyed your stay with us. I will be sure to let the chefs know that you found the food to be especially good. We hope to see you again in the near future. Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

convenient, comfortable hotel

Posted Nov 17, 2015
Pros: quietness, cleanliness
Cons: one of the lampshades was damaged in my room, it wasn't super clear how to adjust the temperature in the room
I had an extremely pleasant stay, and a restful night!
Comment from Hotel Management
Nov 23, 2015 by Heather, Hotel Management
Dear Ellen, We are delighted to see that overall you enjoyed your stay. I have our maintenance department checking the rooms to replace the lampshade you mention. We hope to be of service again in the future. Safe Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2015
It was good overall. My only prob was the $17 parking
Comment from Hotel Management
Nov 25, 2015 by Heather, Hotel Management
We are thrilled to see that overall you enjoyed your stay with us. Although disappointing to you, we assure you that our parking fee is the lowest of any of the hotels in the area. We do hope to be of service to you again in the future. Safe Travels!
2 out of 5
by A verified traveler

Posted Nov 12, 2015
The hotel rooms need renovations. Bed is old shower water dripped all night. Tv had static all channels. Toilet flushed horrible. This isn't what I expected at all.
Comment from Hotel Management
Nov 16, 2015 by Heather P, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us. You will be happy to know that we are working on capital improvement plan that will address many of the issues you mentioned. We do hope you will allow us to serve you again in the future and allow us the opportunity to WOW you with our improvements. Safe Travels!
3 out of 5
by A verified traveler

Business stay

Posted Nov 9, 2015
Pros: Price was OK.
The hotel was OK, but nothing special. It is OK if you need a place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Haven, CT

Cozy hotel

Posted Nov 2, 2015
Location: Within walking distance to downtown Hartford where there are banks and food and theatres, which is great!
I had never stayed at the Radisson Hotel and so I called ahead for directions and early check-in. The staff member who assisted me was very friendly and patient. All staff members are personable, even in the restaurant. The lobby is beautiful, location of hotel right off the highway (perfect access), great 24-hour workout room with nice television and many machines and weights available for use. Outdoor swimming pool during warmer area.Tall building with 18 floors. Great view of the outdoors, sunrise and sunset. Rooms are very cozy and comfortable and clean. Computers work in Business room and there are a bunch of bus schedules available. Breakfast in the hotel restaurant was tasty and the staff was pleasant. My family and I were well-pleased. I would love to return!
Comment from Hotel Management
Nov 8, 2015 by Heather P, Hotel Management
Dear Brittni, Thank you for taking the time to provide such great feedback on your recent stay with us. We are delighted to see that you enjoyed your experience and that our hotel exceeded your expectations. We hope to see you again in the near future! Safe Travels!