Ratings based on 16 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great hotel but staff lack listening skills ...

Posted Aug 11, 2014
Ioved this hotel but one except one small incident.. Needed a crib for my 16 month old.. And never got it! Call the room service about 3 times but nothing.. Was really weird.. I would stay again.
5 out of 5
Recommended
for Everyone
by A from NY

Close to XL CENTER.

Posted Nov 9, 2013
4 out of 5
Recommended
for Everyone
by Leslie from St Louis

Central location in renovated building

Posted Sep 3, 2013
Location: City Steam Brewery in the same building is good for beer but not food. We had to ask three times for bread. The waitress was rude. "Specials were not.
The loft room was spacious and quiet, with a functional kitchenette stocked with dishes and some pots/pans. The bathroom was clean with a little peeling grout. The view onto the parking lot was unremarkable. The breakfast was served on plastic plates but included sausage, potatoes, eggs, fruit, yoghurt, and oatmeal. The staff was courteous but no one knew how to direct us back onto the highway (turned out the ramp was 4 blocks away).
4 out of 5
Recommended
for Everyone
by A verified traveler

College visit

Posted Mar 10, 2013
Pros: Location
Cons: Having to pay for parking.
Really liked the location and would stay again. We thought parking should be included with our stay.
5 out of 5
Recommended
for Everyone
by Tina from Hudson Valley, NY

Very nice hotel. Would stay again!!

Posted Feb 26, 2013
Pros: Large room and LOCATION!!!
Location: Perfect!!
My husband and I stayed one Saturday night, because we were in town for a concert at the XL Center. This hotel was very clean, our room was very clean, the gym looked nice (we planned on working out, but didn't), it's in a great location (a short walk to the XL center)... We would certainly stay here, should we need to stay in Hartford again!! One warning...If you are in town for an event at the XL center, make reservations ahead of time, if you plan on eating before the concert/event!!!
5 out of 5
Recommended
by A verified traveler from Connecticut

Great Hotel in Downtown Hartford

Posted Jan 20, 2005
This was a nice room... Clean and the staff was very friendly. Would highly recommend.