VERY COMFORTABLE STAFF WAS VERY NICE AND HELPFUL..
Posted Dec 22, 2016
BEDS WERE VERY COMFORTABLE, STAFF WAS VERY KIND AND FRIENDLY,....I WAS ORIGINALLY DISAPPOINTED BECAUSE I RESERVED A 2 BEDROOM SUITE, AND THEY DID NOT HAVE A ROOM FOR ME AND PUT ME IN A ONE BEDROOM SUITE WHICH WAS NOT GOOD FOR ME... THEN THEY CHANGED ME INTO A TWO BEDROOM HANDICAP ROOM, I WAS NOT PLEASED WITH THAT AT ALL... I NEEDED A TWO BEDROOM TWO BATH BECAUSE I WAS SHARING THE ROOM WITH MY SON AND WE NEED OUR OWN SPACE THAT WAS MY REASON FOR RESERVING A TWO BEDROOM SUITE... THE NEXT MORNING I WAS MOVED TO MY ACCOMADATIONS, HOWEVER I WAS INCONVIENCED AND I DID NOT APPRECIATE THAT AT ALL....
Comment from Hotel Management
Jan 5, 2017 by HotelMgmt, Hotel Management
Although we are pleased you appreciated our friendly staff, we do regret any inconveniences you experienced with your reservation. We understand the importance of having all the comfort and amenities to make your stay enjoyable and will look into your feedback. Thank you for sharing your review.