Ratings based on 363 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

easy access to the highway

Posted Feb 26, 2017
Hotel has been a regular on our travels to Ct for the past 4 years. Disappointed this trip when they did not honour the expedia room type AND SPG promises the best rates but Expedia was better!
Comment from Hotel Management
Mar 3, 2017 by SHS , Hotel Management
Dear Guest, Thank you for your feedback. We truly appreciate your loyalty. Allow us to make things right on your next trip, please contact the front desk supervisor or manager. Warm Regards, Wanda
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

comfortable

Posted Jan 29, 2017
nice place, comfortable, hotel staff are courtesy, room is clean
Comment from Hotel Management
Feb 1, 2017 by SHS , Hotel Management
Dear Sprite, Thank you for sharing with us your feedback, we hope to welcome you back in the near future. Warm Regards, Wanda
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
The hotel is neat, clean and the staff is courteous!
Comment from Hotel Management
Feb 1, 2017 by SHS , Hotel Management
Dear Guest, Thank you for the review and for the 5 stars. We hope to welcome you back in the near future. Warm Regards, Wanda
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jan 2, 2017
Great room and accommodations but old toilet tank fixture that allowed the water to run, loudly, about half the time.
Comment from Hotel Management
Jan 2, 2017 by Wanda, Hotel Management
Dear Guest, Thank you for choosing the Sheraton Hartford South and for providing us with details of your stay. Have a wonderful 2017! Warm Regards, SHS
5 out of 5
Recommended
for Everyone
by A verified traveler from Rocky Hill, CT

Perfect

Posted Dec 19, 2016
Pros: Clean, close to attractions
Attentive staff, beautiful room! Short stay, but quiet and memorable!
Comment from Hotel Management
Jan 2, 2017 by SHS, Hotel Management
Dear Sherill, Thank you for choosing the Sheraton Hartford South. We are pleased to know of your wonderful stay. We hope to welcome you back in the near future. Have a wonderful 2017! Warm Regards, Wanda
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Dec 10, 2016
Clean room and great bed made it an excellent stay
Comment from Hotel Management
Jan 2, 2017 by SHS , Hotel Management
Dear Guest, Thank you for staying with us and for sharing your experience. We hope you visit us again when you are back in Connecticut. Have a wonderful 2017! Warm Regards, Wanda
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us and we hope to welcome you back in the near future. Warm Regards, SHS
5 out of 5
by A verified traveler

Posted Dec 4, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to rate our hotel, we hope to welcome you back in the near future. Warm Regards, SHS
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great rating. We are happy to know you enjoyed your stay with us. We hope to welcome you back in the near future. Warm Regards, SHS
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 23, 2016
Amazing! The hotel was beautifully furnished and the bed was the most comfortable one I've ever slept on. Would absolutely refined. The staff was so nice and accommodating
Comment from Hotel Management
Nov 27, 2016 by SHS , Hotel Management
Dear Samantha, Thank you for sharing your experience with us. We hope to welcome you back in the near future. Warm Regards, SHS