Exterior

Reviews of HomeSpring Inn & Studios

2 out of 5
HomeSpring Inn & Studios
1499 Silas Deane Hwy, Rocky Hill, CT

Reviews

7.8

Good

Rating 10 - Excellent. 164 out of 473 reviews" "
Rating 8 - Good. 166 out of 473 reviews" "
Rating 6 - Okay. 83 out of 473 reviews" "
Rating 4 - Poor. 28 out of 473 reviews" "
Rating 2 - Terrible. 32 out of 473 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is foul. Looks like a good place to get murdered. Resembles a crime scene. Staff is horrific with regards to guest services. We had no choice to book here due to a shortages of rooms in the Hartford area. We left and slept in our car at the airport.
Stayed 1 night in Oct 2023

4/10 Poor

JASON

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not recommended
The place stunk so bad, like they only rented rooms to stray cats that smoked cigarettes. It was very dirty. We didnt take our shoes off at all in the room. the hallways and rugs were gross. I wouldve requested a refund and went somewhere else but it was kinda late and i had my 12 yr old son with me.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Do Not Stay Here
Dirty, grungy, outdated, filthy, disgusting. Smelled like urine, mildew and smoke everywhere. Bed had hairs and food crumbs throughout. Comforter was absolutely disgusting. Left within 20 minutes of being there. The guy at the front desk was nice.
Stayed 1 night in Aug 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Cannot Recommend
We cannot recommend AT ALL. Stained carpets, horrible smell in hallways, holes in blankets, not clean at all. We quickly checked in, Jason was very nice, then left. Front desk closed, so we couldn't complain or move to another hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

Cheng

Stayed 1 night in Jun 2023

8/10 Good

Shanique

Stayed 1 night in Feb 2023

2/10 Terrible

Ken

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was there for twenty minutes before booking elsewhere and leaving. The whole place smells like an ashtray, mixed with car air freshener. There was urine on the toilet seat. The place is dated and dirty. I’m surprised Expedia does business with them. The guy working the desk was very pleasant.
Stayed 2 nights in Dec 2022

2/10 Terrible

Trisha

Stayed 1 night in Nov 2022

8/10 Good

Drury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and pleasant
Very pleasant place to stay.
Stayed 1 night in Oct 2022

4/10 Poor

Wanda

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained facility
The carpet was worn and dirty. There was mouse/rat poop on the floor of the vanity. There was no housekeeping during our stay. They left one small bottle of shampoo and one small bar of soap for two people for three nights. No change of towels. They should at least have left three sets of towels for each person, if they were intending not to service us during the stay. As a security feature, you supposedly needed the room key to access the building from outside. However, the door did not close in the first place, leaving us feeling very vulnerable. Also, we had to really yank on the door to the room to make sure it was closed, as it did not fully close on its own. We made sure we used all the locks on the door to prevent intruders coming in. There was no one on the desk from 9PM until 8AM each day.
Stayed 3 nights in Sep 2022

4/10 Poor

Brian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was really nice. The entire first floor smelled of smoke, the locks on the exterior doors did not work, and the building has some deferred maintenance issues. The furniture is really dated and not that sturdy. No elevator as far as i could tell. Location is quiet and "off the beaten path" so to speak.
Stayed 1 night in Sep 2022

6/10 Okay

Marie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
nothing
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Should’ve just slept in my car
Very disappointed for the price I paid. Lobby closed at 9 and despite confirming the reservation earlier that evening, took about 30 minutes to get in contact with anyone to check in. After showering I felt dirtier than I started. Everything was very worn, stained, gross, and smelly. Everything reeked of cigarettes even in a non smoking room. The beds were super uncomfortable. Expect a motel 6 feel for 3x the price.
Stayed 1 night in Aug 2022

4/10 Poor

Timothy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property was clean but worn out; cigarette and marijuana odor throughout building and our nonsmoking room. However, even though check-in ended at 9pm, they did wait for our arrival later in the evening, which was kind.
Stayed 1 night in Aug 2022

8/10 Good

Liz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Gwenn

Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Inn and Springs review
Wonderful stay. Clean spacious room. Bob and Justin were great…. Beautiful horticulture on the property! I definitely recommend this place !
Stayed 7 nights in Jul 2022

10/10 Excellent

Croix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here, second year in a row…staff is so kind and helpful!
Stayed 1 night in Jul 2022

8/10 Good

John, Sterling

Traveled with family
Liked: Staff & service
Clean, safe, great staff. Property is a little long in the tooth
Stayed 1 night in Jun 2022

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d rather sleep outside in the woods
Stayed 2 nights in Jun 2022

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service
Very quiet. Staff was really nice. Room was nice but needs update. No biggie. Price was fair if you booked early.
Stayed 1 night in Jun 2022

10/10 Excellent

NATANAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the bed was big.
Stayed 2 nights in May 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms need updated and it smelled and was nervous sleeping on the bed and the chair was nasty
Stayed 1 night in May 2022

8/10 Good

Ken

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

6/10 Okay

Elizabeth

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The whole property smells like cigarettes.
Stayed 1 night in May 2022

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort
They were there
For the money it was ok. If I didn’t need to get off the road because of weather issues I wouldn’t have known it was there
Stayed 1 night in May 2022

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Threadbare carpeting, ants in bathroom, no breakfast, no internet, wallpaper peeling, rickety guest chairs in room,
Stayed 2 nights in Apr 2022

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated, but ok. Non smoking room but hallway was NOT. Room was very clean. Bed comfy. Has microwave. Fridge and heat was turned on before arrival. Lots of places to eat near by. Best thing, good rate and great friendly staff!!
Stayed 1 night in Apr 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room close to Hartford ! Very clean & friendly staff
Stayed 1 night in Jan 2022

6/10 Okay

Jaganathan, Chesterfield

Business traveler
Not great
Stayed 1 night in Oct 2021

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very unfortunate
The price was right for a quick stopover but the pictures did not match the conditions of the hotel. Luckily the front desk person for check in and check out were super helpful and kind. The hotel is very dated. There are old bedspreads, carpet and curtains that smell like smoke. I was given a non smoking room but it did not help. The hallway was run down with a heavy smoke smell. Although the bed was adequate I was not comfortable.
Stayed 1 night in Sep 2021

2/10 Terrible

Roderick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Lori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel smelled like smoke and every time air vent came on that’s all you smelled. Old hotel, would not recommend.
Stayed 1 night in Sep 2021

4/10 Poor

Arthur, Langhorne

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This used to be a nice hotel, but it is in desperate need of refurbishing and a good cleaning.
Stayed 1 night in Aug 2021

10/10 Excellent

Melody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
My stay was absolutely delightful. Customer service was especially impressive!
Stayed 5 nights in Aug 2021

8/10 Good

irene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff was great
Stayed 4 nights in Aug 2021

2/10 Terrible

Victor T, Wildwood

Stayed 1 night in Aug 2021

6/10 Okay

Darline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms bedding was old and had several holes in it
Stayed 1 night in Aug 2021

6/10 Okay

Steve

Traveled with family
Not much to look at
Close to restaurants
Stayed 1 night in Aug 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpets visibly stained. There are smoking rooms available which means everything smells like smoke, even non smoking rooms. People were smoking marijuana right outside our room and in the next room. Unpleasant smell all around
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean
Stayed 1 night in Jul 2021

6/10 Okay

Bob

Traveled with group
Disliked: Property conditions & facilities, room comfort
Eeehh
3 night stay it was ok, looks and feels outdated
Stayed 3 nights in Jul 2021

8/10 Good

Trayton

Stayed 2 nights in Jul 2021

8/10 Good

Alexis

Liked: Staff & service, room comfort
Decent for the price
Decent hotel. Friendly. Despite non smoking rooms the whole hallway smelled like smoke. The rooms smelled a little too but that went away when we turned on the AC
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very nice people!!
Stayed 1 night in Jun 2021