Ratings based on 2,071 Verified Reviews

3.7 out of 5
75% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2017
It was nice.
3 out of 5
Recommended
for Everyone
by A verified traveler from KY.

Ok

Posted Sep 21, 2017
Pros: Close to the Atlanta Airport, the staff is help full and the Shuttle and their staff is very good and help full.
Cons: THe shower is leaking all the time.
Location: Good Location to go to the Airport
It is a very old hotel but close to the Atlanta Airport. Cost is very expensive compared to the other similar standard hotels
2 out of 5
by A verified traveler

Hotel near the Airport

Posted Sep 21, 2017
Walked into the first room someone from staff was already in the room and was spraying chemical to kill bugs. I was moved to second room with wires unplugged table lamp was not working . Telephone was not working either. I was moved to third room and it was like a freezer had very uncomfortable night and could not sleep. Very disappointed and would like to have my money back.
Comment from Hotel Management
Sep 23, 2017 by GM, Hotel Management
Dear Guest, Thank you for taking the time to share your experience at the hotel. The hotel receives routine pest control service and the room should have been put out of order, however, it seems as though we failed to do so. I'm sorry about the inconvenience and I'll make sure to share your comments with the rest of the staff. Sincerely, Soon Han General Manager
2 out of 5
by A verified traveler

Scary area

Posted Sep 20, 2017
I had trouble finding the entrance, parking was limited, and smoking area was too close to the entrance I finally found. I didn't feel comfortable on the property. My room was ok, but I wouldn't stay again.
Comment from Hotel Management
Sep 22, 2017 by GM, Hotel Management
Dear Guest, I'm sorry about the issues you faced during your stay with us. I'll make sure the issues you mentioned are immediately corrected. Sincerely, Soon Han General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hialeah

Very clean

Posted Sep 20, 2017
Pros: Super clean and comfortable
Cons: Nothing
Location: Airport it is very near
Super good and they have a restaurant and the breakfast super good and they have shuttle for the people that need go to the airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, MO

Posted Sep 18, 2017
Unfortunately did not arrive till 11:00pm. The staff was friendly and helpful. The room was clean and the bed was very comfortable. Had to fly out before breakfast was served,but did get coffee. Appreciated the shuttle to and from the airport. Would definetly recommend to all.
2 out of 5
by A verified traveler

Disappointment in Georgia

Posted Sep 18, 2017
Pros: Nothing
Cons: The entire hotel need remodeling.
Location: Nothing except a gas station in not so nice area.
I was disappointed in the hotel as soon as we pulled up in their driveway. First, the entrance inside the hotel is weird two doors and a step to go into the building. No drive up under a canopy like most hotels just weird. The lobbies (yes lobbies) was not at all beautiful in decor. The room was extremely disappointing when we walked in the room it had a foul smell (moldy smell). The shower curtain was torn. The room was extremely disappointing.
Comment from Hotel Management
Sep 23, 2017 by Customer Care, Hotel Management
Thank you for taking the time to write a review. We are sorry to hear that you were not pleased with your stay due to the condition of the hotel as well as the cleanliness of your guest room at that time. This is not the kind of experience we would like you to have. Your feedback is appreciated and will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.
2 out of 5
by A verified traveler from orlando

Worst Country Inn & Suites I've stayed at

Posted Sep 16, 2017
Needs a cleaning and maintenance person to ge the rooms to a standard
Comment from Hotel Management
Sep 18, 2017 by GM, Hotel Management
Dear Mike, I'm sorry about the unsatisfactory stay that you had. We want each and every one of our guests to have a comfortable stay and I'm sorry that we failed you. If you could, please contact me so that we can discuss your stay further. Sincerely, Soon Han General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from rialto california

Was close to airport and nice having a free shutt

Posted Sep 16, 2017
was nice recovering from surgery flew in to see my granddaughter the shuttle was helpful free breakfast was nice the rooms were nice and the price was good
5 out of 5
Recommended
for Everyone
by A verified traveler from Hilton Head Island SC

Nice hotel with benefits.

Posted Sep 14, 2017
Pros: Clean, good breakfast, great staff.
Cons: Would appreciate a wall-mounted make-up mirror.
Location: Outside an airport -- didn't get out to nearby shopping center as waiting for hurricane to pass.
Nice hotel with fitness room, super buffet breakfast, and full restaurant. Since I was there during the Irma Hurricane, I found the staff very helpful and accommodating.