Ratings based on 245 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 14, 2017 on Hotels
5 out of 5
by Brenda b.

Great place to stay was AWESOME !!

Posted Jun 14, 2017 on Hotels
Our stay there was wonderful. We were really weary travelers and our stay there was totally restful !
4 out of 5
by Larry

This traveler left a rating score only Posted Jun 9, 2017 on Hotels
5 out of 5
by Rashanda

Posted Jun 5, 2017 on Hotels
Wonderful staff!! Very friendly. Thank
3 out of 5
by goldie

Posted Jun 4, 2017 on Hotels
Had a problem with room but guest services helped me right away....
5 out of 5
by Christopher

This traveler left a rating score only Posted May 2, 2017 on Hotels
2 out of 5
by A verified traveler

Housekeeping staff is toooooooo slow!!!!!!

Posted Apr 20, 2017 on Hotels
If just maybe the room was cleaned on a daily basis I would have given a better rating. The housekeeping staff suck. They were beyond slow so are room was never cleaned. We would leave early morning and come back at 3-4 and the room would still not be cleaned. The ice machine on floor didn't work, no microwave, if you don't ask for clean towels they wont give you any, as well as changing sheets.
1 out of 5
by Joe

Shocking customer experience

Posted Apr 17, 2017 on Hotels
Turned up in the early hours of the morning to find out that the hotel had sold my room to another client. Then told me that they were sold out for the night and sorry for the oversight!! Cannot begin to describe how frustrating that was........not only did the receptionist then try and laugh off the incident. Then told me that she couldn't offer any further assistance. Wouldn't recommend the service to anyone and based on this experience have told Hotels.com that they shouldn't keep this on their site if they want to protect future members.
5 out of 5
by charnai

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
4 out of 5
by Jerome

This traveler left a rating score only Posted Apr 10, 2017 on Hotels