Ratings based on 230 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Christopher

This traveler left a rating score only Posted May 2, 2017 on Hotels
2 out of 5
by A verified traveler

Housekeeping staff is toooooooo slow!!!!!!

Posted Apr 20, 2017 on Hotels
If just maybe the room was cleaned on a daily basis I would have given a better rating. The housekeeping staff suck. They were beyond slow so are room was never cleaned. We would leave early morning and come back at 3-4 and the room would still not be cleaned. The ice machine on floor didn't work, no microwave, if you don't ask for clean towels they wont give you any, as well as changing sheets.
1 out of 5
by Joe

Shocking customer experience

Posted Apr 17, 2017 on Hotels
Turned up in the early hours of the morning to find out that the hotel had sold my room to another client. Then told me that they were sold out for the night and sorry for the oversight!! Cannot begin to describe how frustrating that was........not only did the receptionist then try and laugh off the incident. Then told me that she couldn't offer any further assistance. Wouldn't recommend the service to anyone and based on this experience have told Hotels.com that they shouldn't keep this on their site if they want to protect future members.
5 out of 5
by charnai

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
4 out of 5
by Jerome

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
5 out of 5
by Stephanie

Posted Apr 9, 2017 on Hotels
I had a wonderful stay. Comfortable and relaxing peaceful and quite. Excellent servicee
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to the airport.

Posted Apr 9, 2017
A little hard to get in and out of the parking lot. Traffic was backed up at the main intersection.
4 out of 5
by Chris

Comfortable room, note no free breakfast

Posted Mar 27, 2017 on Hotels
Good hotel, clean and comfortable room, just note no free breakfast.
4 out of 5
by Nancy

Posted Mar 24, 2017 on Hotels
We enjoyed an appetizer, salad and a glass of wine sitting at the fire pit in the patio/pool area. The person working at the bar who took our order was great.
4 out of 5
by A verified traveler

Clean and convenient

Posted Mar 20, 2017 on Hotels
Hotel is near big shopping mall. It was very convenient . However I had to wait shuttle bus between airport and hotel more than 1houre. Finally I called for pick me up.I wish shuttle was running more frequently.