Ratings based on 866 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 16, 2018
I was charge the price of the room different from what I see in the internet and the staff said she can not do any thing when she is was not even try to find out at all
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta ga

Beautiful hotel

Posted Jan 15, 2018
Everything was awesome throughout my entire stay. I’ll always book with Expedia.com
Comment from Hotel Management
Jan 17, 2018 by General Manager, Hotel Management
Dear Casey, thank you for choosing the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. It is always great to see our guests have enjoyed their stay with us, and comments like yours reassure us that we are on the right track. We look forward to welcoming you back the next time you're in Atlanta. Kind regards, Peyman Golshir, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

It was close to the airport.

Posted Jan 4, 2018
Pros: Staff.
Cons: I can’t think of anything.
The staff was excellent and helpful. The breakfast was very good with both selections and taste. The lady working there area was friendly and helpful. I was treated to a cupcake when I checked in. It was a nice touch.
Comment from Hotel Management
Jan 4, 2018 by General Manager, Hotel Management
Dear Marvin, thank you for being our guest at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. It’s nice to know our location worked well for your needs and that our delicious breakfast offerings, as well as the service provided by our courteous associates, added to your joy. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Kind regards, Peyman Golshir, General Manager
3 out of 5
by A verified traveler

Posted Jan 3, 2018
Pros: Proximity to the airport.
Cons: Update the hotel!
Location: Lots of food within a five minute drive. Easy access from the freeways.
The hotel is located very close to the airport. The staff was pleasant and accommodating. The interior of this facility appears dated. The rooms are dark and gloomy even with the curtains open. No lotions, soaps nor shampoos were supplied for the comfort of the guest.
Comment from Hotel Management
Jan 4, 2018 by General Manager, Hotel Management
Dear Guest, thank you for taking the time to write a review. We're glad you enjoyed our convenient location close to Atlanta Hartsfield-Jackson Airport. However, we’re sorry for the inconvenience you had here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Kind regards, Peyman Golshir, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great hotel near airport

Posted Jan 2, 2018
This hotel was about 6 minutes from the airport which was great, it was also surrounded by food options. Downtown Atlanta was very close, 20 minute drive to any Resturant you would want. The hotel staff was very friendly and helpful with our time schedules.
Comment from Hotel Management
Jan 3, 2018 by General Manager, Hotel Management
Dear Sam, thank you for sharing your wonderful review about your stay at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are thrilled to read you loved our close proximity to the airport and enjoyed the service provided by our courteous associates. Our entire team is looking forward to welcoming you on your next visit to our beautiful city. Kind regards, Charles Jones, General Manager
1 out of 5
by A verified traveler from Atlanta

Roaches

Posted Dec 31, 2017
Found roaches in the room and partner was so disgusted they could no longer stay at the hotel. After leaving, called customer service and they were unable to get a reimbursement for the very brief stay.
Comment from Hotel Management
Jan 3, 2018 by General Manager, Hotel Management
Dear D, it was disheartening to read your review regarding issues with the cleanliness of your room. We strive to provide clean facilities for all our guests and it seems that we fell short of this during your stay. Our Housekeeping along with Pest Control are inspecting and treating the room to ensure these do not happen again. We apologize again and hope you will give us another opportunity to show you our better side. Kind regards, Peyman Golshir, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Friendly staff

Posted Dec 16, 2017
I enjoyed my stay. The staff are friendly and made sure that my check-in process went smoothly. They also made sure I had everything I needed. I’ll definitely be coming back,
Comment from Hotel Management
Dec 16, 2017 by General Manager, Hotel Management
Dear Sherry, thank you for sharing a wonderful review of the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. We look forward to welcoming you again for another memorable experience. Kind regards, Charles Jones, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Hidden Gem

Posted Dec 4, 2017
Pros: Easy to find. The gated parking reassured me that the my rental car would secured.
Normal check in was scheduled for 3 pm. I arrived at the hotel at 1145 am and I was able to check in at that time. I spent less than 10 minutes between the front desk and checking the room before I left to attend a dinner party that was also scheduled for 3 pm. The hotel was clean and the hotel staff was courteous. The bed/pillows were so comfortable I almost didn't wake up to make my flight the next morning.
Comment from Hotel Management
Dec 6, 2017 by General Manager, Hotel Management
Dear Brownie, thank you for sharing your wonderful experience at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are glad to read your well-appointed room and our outstanding hospitality helped make your stay a memorable one. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Kind regards, Charles Jones, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice location in proximity to airport,

Posted Nov 7, 2017
very friendly staff and lots of southern hospitality,
Comment from Hotel Management
Nov 8, 2017 by General Manager , Hotel Management
Dear Steven, thank you for your terrific feedback about the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are glad to know you liked our convenient location and that the attentive service provided by our associates added to your joy. We hope to be your hotel of choice whenever you are back in this area. Kind regards, Charles Jones, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from college park, ga

Posted Nov 6, 2017
Nice room. Pleasant staff. One period had to wait 10 minutes before receiving help from front desk when checking out
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Dear Guest, thank you for choosing the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for your review. We are pleased to know you had a pleasant stay and that your room and our courteous associates met your expectations. Your feedback is of utmost value to us as it will help us to improve. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Kind regards, Charles Jones, General Manager