芝加哥哈维社区中心附近酒店

“I knew we were in trouble when I saw the carpet in the hallway. In the room the floor was sticky. Every step in the room we could hear our shoes peeling off of the floor. The shower was dirty. I had to wear crocs in there. The baseboards were filthy. There were streaks of varying colors on the walls. It had a heavy, sour/sweet weird smoky smell. We asked if we could move rooms but we couldn’t until the next day. I will say the towels were clean and plentiful. The female staff were friendly and……

“They had a double queen bed listed and after I booked and drove there they told me they don’t have those rooms available AND I’m still being charged trying to find my refund.”

“They canceled our room before we could ever check in. No notification no nothing. We were three hours from home and everywhere around there was booked. A refund is supposed to be in process. The guy at the front desk was a smart ass and condescending about the whole thing.”

“Check your bed but other than that was good”

“性价比很高的小旅店，机场附近，交通便利。早餐基本上是只有面包，牛奶，咖啡，8点半去什么也没有了。”

“The hotel”

“Great”

“Don’t plan to use the pool! It’s “under construction”. Don’t plan to sit on the lobby to play games or just hang out unless you like to sit in 82 degree temps when it’s 85 outside. The thermostat was set at that! Staff would constantly ask what room you was in. Will not be staying again.”

“Clear room Good air condition”

“The casino is a great place to stay just off the highway in Hazel Crest/Homewood. However this is the second time I booked with Expedia that the hotel did not recognize that I paid for my stay in full in advance. Last time I did not know this and was charged twice for my stay - once when I paid thru Expedia, and once when the hotel charged my credit card. It took me a little over a week to get this situation corrected and the duplicate payments refunded to me. This time, knowing what……

“The facilities are not bad, gas station near by. The sound insulation is not good. Wifi connections are sometimes interrupted.”

“Bed sheets were dirty , not being changed to clean one then the staff said it’s not really dirty . Smells like cigarette in the room Very dusty Rude staff”

“It wasn’t clean”

“We were able to check in. When we got there. There was no power. And I couldn’t do anything on the booking app. Am not able to get a refund.”

“I didn’t like that I didn’t clean towel for next day. There was a roach in the shower and shower wasn’t clean”

“I was very disappointed in my stay at Sonesta. The night my daughter and I made it to the hotel, after traveling into town, the person at the front desk was not pleasant as I checked into the room. Once we made it to the hotel, our bed seemed clean and inviting and the air conditioner worked well. Those are about the only complements I can provide. The facilities in the room were not clean. The toilet seat was dirty and had urine droplets on it. The TV did not work. The room was dusty and……

“Cool stay”

“super helpful staff, some of the nicest people i met in chicago”

“Terrible”