Ratings based on 542 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Feb 13, 2018
When we travel to new Orleans we always stay here. The newly renovations of rooms and lobby are beautiful. The grounds are clean and really a beautiful site to see when lit up at night. The staff is kind and whatever you need they answer to your request in a timely manner. One request from me, is to please put bacon back on your breakfast menu. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
Everything was good. Only downfall was that our room was by the courtyard area so could hear people outside of our room all the time
Comment from Hotel Management
Jan 15, 2018 by Stephanie,GM, Hotel Management
I am pleased to see you enjoyed our hotel. Unfortunately, it can be noisy by the pool area, however, we do have rooms that are quieter away from the pool. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
Staff is friendly. Was able to check in early which was great!
Comment from Hotel Management
Jan 15, 2018 by Stephanie,GM, Hotel Management
I will pass along your kind words to the staff. When possible, we always try to accommodate our guests needs such as an early check-in.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Nice hotel with great staff

Posted Jan 6, 2018
I cannot begin to say enough about the helpfulness and friendliness of the staff! The gentleman that checked us in was GREAT!!!! I will stay in this hotel whenever returning, they were that good.
Comment from Hotel Management
Jan 8, 2018 by B, Hotel Management
Your response is greatly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Posted Jan 5, 2018
Location: Many eating places nearby and had church nearby to attend Sunday services .
Looking for place to stay that was close to downtown New Orleans, this was perfect and the price was right!
Comment from Hotel Management
Jan 15, 2018 by Stephanie,GM, Hotel Management
5 out of 5 is what our staff strives for! Thank you for taking the time to write such a nice review. I am pleased you found us to be convenient to downtown New Orleans and priced right.
5 out of 5
Recommended
for Everyone
by A verified traveler from fairfax, virginia

Beautiful hotel New Orleans style

Posted Jan 3, 2018
I loved the New Orleans style that this hotel has... we went in winter so we only used the big jacuzzi that was so relaxing after visiting the city every day... I will definitely return to this hotel!!
Comment from Hotel Management
Jan 15, 2018 by Stephanie,GM, Hotel Management
We love when our customers notice the "New Orleans" touches we have throughout the hotel. Our goal is to make our customers feel that they are in the French Quarter without being in the hustle and bustle of the French Quarter. We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Shreveport Louisiana

Very nice hotel

Posted Dec 31, 2017
The hotel has very nice accommodations...in a good area. Close to the port. There is a bar in the courtyard, near the pool. Would stay again
Comment from Hotel Management
Jan 15, 2018 by Stephanie,GM, Hotel Management
Thank you for the nice review of our hotel. We are only 8 miles from the cruise terminal and many of our guest enjoy the "Park n Cruise" package we offer. Our courtyard bar is always popular with the guest. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Great hotel easy to get to. Very nice staff very clean rooms.
Comment from Hotel Management
Dec 14, 2017 by Stephanie, Hotel Management
Thank you for the nice review of our hotel. We appreciate you taking the time to give us feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Nov 15, 2017
One night stay very comfortable. Clean room. Large refrigerator
5 out of 5
Recommended
for Everyone
by A verified traveler from Al

Great hotel great location

Posted Nov 13, 2017 on Orbitz
This hotel is very nice check in and check out were quick and the staff was friendly and attentive. The hot breakfast had a wide selection of eggs, pancakes sausages, potatoes etc plus juice and coffee. The room was clean and comfortable. Everything was wonderful would definitely stay here again. Oh and the jaccuzi was definitely a plus.
Comment from Hotel Management
Dec 14, 2017 by Stephanie, Hotel Management
Thank you for the nice review of our hotel. We provide our guest with a fresh hot breakfast selection daily and I am happy you enjoyed it. We look forward to seeing you again.