Ratings based on 246 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta, GA
My Worst Hotel Stay EVER !!!!Posted Aug 2, 2017
Pros: Free parking
Cons: 1. Hotel management needs to be replaced. 2. Housekeeping needs to be on staff for longer shifts 3. Housekeeping should be properly trained.
Location: Neighborhood behind the hotel looks rundown
This hotel stay was by far my worst hotel experience ever! My toilet was nasty upon arrival. When I asked for someone to clean it, I was told that housekeeping was gone for the day. The hotel manager was nowhere to be found either. Therefore, I tried to give them a chance and put up with it for one night. I waited around until 2 pm the next day and no one showed up to clean my room. I was told that hotel policy states that I could not be in the room. I know that the staff has very limited time to clean. So, I explained that I would leave the room, but I ONLY wanted housekeeping to clean my toilet. I came back 2 hours later, I had fresh towels and a made-up bed, but I STILL had a NASTY toilet! I immediately went to the front desk and sure enough, room service was gone for the day, yet AGAIN !!! I wanted to check out and I was told that since it was after the check-out time, I would lose my money for the night! Yet again, there was no manager in sight! So, I had to spend another miserable night using that nasty bathroom! Finally, a manager showed up to work the next day! He was very nonchalant, but sent someone up to clean my room. She stepped out of the room to get the remainder of her supplies and I noticed that she laid the USED bowl brush on my counter! This is a health code violation! I took a picture and showed the manager. He simply asked, "Did she remove the brush when she was finished"? Then, he basically told me to check-out . Bad hotel & manager !
for Everyoneby A verified traveler from Lakeland Fl
Awesome experience!Posted Jun 28, 2017
It was a great stay- from the staff, room, cleanliness, breakfast and amenities. The only drawback was - NO SWIMMING POOL! I'm ok without an fitness area but at least I could do some laps on a pool- but there was none;(.
for Everyoneby A verified traveler from Sydney, Aus
Close to shops and restaurantsPosted Jun 26, 2017
Pros: The room and the parking
Cons: Breakfast wasn't that good, plus needed more tables for the guests
Location: Target and Walmart are in walking distance. An easy drive to downtown New Orleans.
Lots of space with room having a separate sitting area. The area felt safe and easy parking.
for Everyoneby A verified traveler from Fl
Nice hotel great pricePosted May 31, 2017
We were very impressed the hotel as a whole. Very affordable and super comfortable and clean. We will definitely stay there again
Good stayPosted May 2, 2017 on Hotels
It was a late check-in at 10pm. Front desk was nice and helpful. Room was clean. One negative thing is that the bath tub drains the water so slow when showering.
by VAN E
Very nice for our getaway weekend!Posted May 1, 2017 on Hotels
Our stay was very nice! We loved the short drive to the French Quarter (within 10-15 minutes) and the availability of shops and restaurants on Manhattan street. Our room was clean and comfortable, with plenty of room. The only small hiccup was that the water temperature was not very hot. Still warm, just enough to feel refreshed and clean (I'm assuming there is a water thermostat that keeps the temp just so...). Overall, for the value, I would definitely recommend the hotel to friends and family. We will be sure to return on our next trip!
Posted Apr 23, 2017 on Hotels
by A verified traveler
Posted Apr 19, 2017 on Hotels
Posted Apr 11, 2017 on Hotels
for Everyoneby A verified traveler from Indiana
Nice and Affordable HotelPosted Apr 3, 2017
Pros: The Breakfast and staff.
Location: Nice restaurant next door to eat.
We only stayed one night because we were leaving on a cruise. This is a nice and friendly place. The continental breakfast was nice with lots of choices. The staff were very helpful with information about the city, places to eat, and when to travel after rush hour. There was not a pool or a hot tub - but we did not need one since our stay was only overnight. Overall great experience.