Ratings based on 211 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2017
Nice, clean hotel, convenient location. It is close to major attractions so you don't have to drive far. There are plenty of restaurants close by where you can get a good meal for a decent price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
Everything was nice !easy check in quiet ,clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Staff was so friendly and helpful with information on Mardi Gras!
Comment from Hotel Management
Mar 7, 2017 by Jolynn General Manager, Hotel Management
Thanks for the nice comments, hope you enjoyed Mardi Gras!!!!
5 out of 5
by A verified traveler

Posted Mar 3, 2017 on Hotels
Great location for dining and shopping. Friendly and knowledgeable staff. Large rooms and spacious bathroom.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thanks for the nice comments about the staff and the hotel. I am happy to hear that you enjoyed all the shopping and great restaurants around the hotel. Please visit us again soon.
5 out of 5
by A verified traveler

Great Location

Posted Feb 21, 2017 on Hotels
This was an awesome location. Only 5 minutes from the highway, nice restaurants and shopping nearby. Room was clean, staff was very friendly and made me feel welcomed.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Glad to hear that your enjoyed your stay. We appreciate you choosing to stay with us.
3 out of 5
by A verified traveler

Poor Hotel, In a bad location.

Posted Feb 6, 2017
Pros: Good Staff! Good Breakfast!
Cons: Exhaust fans for bathroom, fix air conditioning system. Not all bedrooms suffered from this issue.
Location: Movies, some food. Little to do around the location.
Room had some flaws that affected the ability to sleep. Air conditioner could not keep up with the warm humid climate leaving the room warm and very very humid. Condensation collected on all surfaces throughout the stay.
Comment from Hotel Management
Feb 9, 2017 by adminoffice@hvyla.com, Hotel Management
Anonymous, Thank you for your review of our property , we do however like all feedback . This helps us to improve our property . We are happy to hear that our customer service and breakfast was excellent . Sincerely , Sherri Thiel Office Manager
5 out of 5
by Grace

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Thank you so much for your review of our hotel.  5 stars is awesome . I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sherri Thiel Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Central Location to everything you want to do in.

Posted Jan 18, 2017
Good breakfast provided and very comfortable beds! Afternoon popcorn Is a bonus!
Comment from Hotel Management
Jan 20, 2017 by adminoffice@hvyla.com, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sherri Thiel Office Manager
5 out of 5
by April

Nice Hotel

Posted Dec 31, 2016 on Hotels
Staff was very nice and very helpful. Hotel was clean. Room was clean and comfortable. Breakfast was great. If staying in New Orleans again, this would be the hotel I would stay at.
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sherri Thiel Office Manager
3 out of 5
by A verified traveler

hotel is located at a convenience location

Posted Dec 4, 2016
Pros: pillows
Cons: floor, get rid of carpet and use small area rugs that can be washed.
Location: we were just passing through
it is hard to inspect the room upon arrival because the room is dark. We like to inspect for bed bugs because we have had a bad experience with bed bugs. we prefer rooms with good lighting and light color carpets
Comment from Hotel Management
Dec 7, 2016 by jolynn@hvyla.com, Hotel Management
I am sorry that you had an issue with the guest room lighting and we will look into brighter bulbs. It seems that most hotel brands require carpeting in the guest room but I appreciate the feedback. I will relay your comment to the appropriate department.