Ratings based on 1,366 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 18, 2018
Comment from Hotel Management
May 18, 2018 by Tammy, Hotel Management
Thank you for taking the time out of your busy day to let us know how we are doing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kamloops

Good Hotel to stay at when in town

Posted May 17, 2018
Went and saw Slayer in Van. Hotel was very nice to a bunch of drunken metal heads!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 9, 2018
It was an exceptional experience. The room was clean everything was organised. It was beautfiul to have a stay here.
Comment from Hotel Management
May 10, 2018 by GSM, Hotel Management
Dear Guest, I am glad you enjoyed your stay with us and described it as an exceptional experience! Thank you for your review. We are looking forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brazil

Nice Hotel

Posted May 7, 2018
We liked the hotel, we recommend some rooms need maintenance on the air conditioning, paint, etc.. but it is nice hotel.
Comment from Hotel Management
May 10, 2018 by GSM, Hotel Management
Dear Francisco, I am glad you enjoyed your stay with us. Sorry about the maintenance issues: our maintenance department is working on them. Thank you for letting us know. I hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

The staff was nice and friendly

Posted May 7, 2018
The staff was nice and accommodating tonmy needs :)
Comment from Hotel Management
May 10, 2018 by GSM, Hotel Management
dear Milton, I am glad you appreciated our friendly and helpful customer service and I hope you enjoyed your stay. thank you for your review. We are looking forward to welcoming you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel

Posted May 2, 2018
Pros: We were able to eat in the downstairs restaurant if we didn’t feel like going out.
Cons: Definitely the wi fi could be improved - very slow and we gave up in the end. Also no refrigerator in the room.
Good hotel close to public transport. Would stay again
Comment from Hotel Management
May 10, 2018 by GSM, Hotel Management
Dear Wendy, I am glad you enjoyed your stay with us and enjoyed eating at our Press Box Pub. I am sorry your Wi-Fi was not working as it should have: we have technicians working on it right now and I am sure you will find it improved next time you stay with us. We are looking forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Remote

Posted May 1, 2018
It was a long way from downtown. The people where nice but the hotel was tired
Comment from Hotel Management
May 10, 2018 by GSM, Hotel Management
Dear Charles, I am glad you appreciated our friendly customer service and I hope you enjoyed your stay with us. We are 6Km from downtown and have a bus stop in from of the hotel: a bus ride to the downtown area lasts only 20-minutes . We also offer complimentary shuttle drop-off, based on availability. The hotel is old but we recently did many renovations: we replaced the carpet, beds and mattresses in every room. and more renovations are coming soon. Thank you for your review. We are looking forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice, roomy hotel

Posted Apr 25, 2018
Room comfort, free indoor parking and nice free breakfast are pluses and making our staying in Vancouver very enjoyable. It will be even nicer if a small refrigerator is available in the room.
Comment from Hotel Management
May 11, 2018 by Tammy, Hotel Management
Thank you for sharing your experience with us. I will share this with the team
4 out of 5
Recommended
for Everyone
by A verified traveler from Abbotsford

Exactly what we needed

Posted Apr 25, 2018
Pros: comfy bed, free parking , price
Cons: hotel is old.. but maintained well. I alway like a pool or hottub, but hotel is old, so not sure that is possible
Location: pub was fun, food was good, looked like locals hung out there, lots of restaurants and stores nearby. very close to PNE so thats cool.
This hotel is exactly as advertised. The location is perfect, the staff were friendly, the parking was free. The beds were super comfortable, and the breakfast was really good. It is not a 5 star hotel, but a hotel for the people. A strong 4 STAR. If I ever need to stay close to Vancouver again.. I will be back
Comment from Hotel Management
May 11, 2018 by Tammy, Hotel Management
Thank you Paul for sharing. We appreciate your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Apr 23, 2018
Comfortable room, great staff, nice breakfast. We visited our grandson in Vancouver. The atrium was in Close proximity. Would stay again.
Comment from Hotel Management
May 11, 2018 by Tammy, Hotel Management
Thank you for sharing your experience with us.