All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Shower not functioning well. Hot water supply not consistent.
ST
Stayed 1 night in Dec 2018
Response from Ms.Anna Pecthkeaw on Feb 12, 2019
Thank you for viewing We will improve.
8/10 Good
Toh
Nov 22, 2018
The wifi was strong and automatically connected. The room was clean and the bed was King size. The toilet was spacious but without hand grab for elderly person to hold during bathing otherwise was perfect. The room was clean and bed and pillows sheets replaced every day on time. The environment was quiet and tutuk easily available. I enjoyed my 3 days stay in the hotel and will make a come back to stay again in the coming December hoildays with my wife and children.
Toh
Stayed 3 nights in Nov 2018
Response from Ann on Nov 26, 2018
thanks for your compliment We will develop better.Hope to see as soon
6/10 Okay
Verified traveler
Nov 11, 2018
Verified traveler
Stayed 3 nights in Nov 2018
Response from Ann on Nov 12, 2018
Thank you for reviews. We will improve it.
8/10 Good
Verified traveler
Oct 7, 2018
Verified traveler
Stayed 3 nights in Sep 2018
Response from Ann on Oct 10, 2018
Thank you for the review. We will develop better.
8/10 Good
Tack ming
Sep 18, 2018
Friendly receptionist and room was clean.
Friendly receptionist and room was clean. Will return on my next visit.
Tack ming
Stayed 1 night in Sep 2018
Response from Ann on Oct 6, 2018
thank you for your compliment
We will develop better.
6/10 Okay
Verified traveler
Sep 13, 2018
Liked: Cleanliness
Verified traveler
Stayed 1 night in Sep 2018
Response from Ann on Oct 6, 2018
We will develop better.
6/10 Okay
Verified traveler
Aug 26, 2018
Verified traveler
Stayed 2 nights in Aug 2018
Response from Ms.Anna Pecthkeaw on Aug 28, 2018
Thank for review
The hotel will improve as well.
8/10 Good
Kok Hway
Jun 26, 2018
Liked: Cleanliness, staff & service, room comfort
Nice stay
Comfortable,easy to go around
Kok Hway
Stayed 3 nights in Jun 2018
Response from Ms.Anna Pecthkeaw on Jun 28, 2018
Thanks for the feedback. Hope you will come back to the stay at hotel again.
6/10 Okay
sumi, perthlih
May 14, 2018
Liked: Staff & service
Disliked: Property conditions & facilities
old hotel
old hotel style.should the value for money is lower.less comfort.
even no buffet breakfast but you will serve breakfast set as your choice
staff do not know what they are doing cost me had to pay double in my trips .
try to check in and say we don't have reservation and then send us to the newer version hotel call Golden Crown Grand then they say i don't have reservation there either. since we are big family we end stay at the Golden Crown Grand and pay again for the stay and there is no refund so i a double pay for my stay.
the staff at the hotel don't have no record for internet reservation and cannot pull your name for the information so if you don't any paper record or please make sure you screen shot it.
The rooms are too old and smelly,need to do some renovation, anyway the staffs are quite friendly.
looi
6/10 Okay
Ray, Singapore
May 3, 2015
Liked: Cleanliness, room comfort
Disliked: Staff & service
Basic 3-star hotel
Hotel looks clean but spartan. Lobby does not look inviting probably due to harsh florescent lightings.
Rooms are spacious with basic amenities.
Staff are nonchalant, not friendly but functions