Premium Room, 1 Queen Bed, Accessible | Private kitchen | Fridge, microwave, stovetop
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Reviews of InTown Suites Extended Stay Hattiesburg

2 out of 5
InTown Suites Extended Stay Hattiesburg
121 W Park Dr, Hattiesburg, MS

Reviews

5.8
Rating 10 - Excellent. 44 out of 385 reviews" "
Rating 8 - Good. 98 out of 385 reviews" "
Rating 6 - Okay. 84 out of 385 reviews" "
Rating 4 - Poor. 57 out of 385 reviews" "
Rating 2 - Terrible. 102 out of 385 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was brand new, but, common areas, hallways, stairs and also the elevator, everything was really dirt. I saw a guy make piss outside of his room in the first floor, that was really nasty. The lady in the front desk Kendra, was really kind and gentle.

4/10 Poor

Dedee

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was dirty and was not staffed with people who would be available to assist a customer. We had trouble getting checked in because they have one elevator and it is small. We had to make several trips. Check out was worse. The key card stopped working at 10:30. So we had to track someone down to let us get all of our belongings out of the room. We brought down one load and we could not get back in to get the rest. When we asked what happened they told us it just how it works. There was also broken glass in the hall. Cleaning people just walked past it several times.

4/10 Poor

Michael

Liked: Staff & service, amenities
Cleaning
Stayed 7 nights in Feb 2023

2/10 Terrible

Ian, Mandeville

No room available
Stayed 1 night in Jun 2022

2/10 Terrible

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This wasn't anything like photos showed. I knew it wasn't going to be good but it was terrible. Staff was very friendly and great.
Stayed 3 nights in Jun 2022

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

TERRILL

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old
Stayed 7 nights in Nov 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible front desk
the hotel was overbooked i never saw a room, and they didnt do anything to assist me in finding another place to stay, just said "can't help you"
Stayed 7 nights in Sep 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was disgusting. There was literal feces and blood that was in a main walkway on the property that was cleaned up for the majority of my entire two week stay there. I could hear drug deals being done in all of the rooms around me. Cops were called to the property on a daily basis. The WiFi was surprisingly fast.
Stayed 14 nights in Jul 2021

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service
Stayed 18 nights in May 2021

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it here
Stayed 16 nights in Apr 2021

2/10 Terrible

Nakeysa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2021

2/10 Terrible

Madison

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude and very judgement
The staff was very rude and inappropriate to my boyfriend and myself. Then told him he couldn’t stay there because he got really upset after comments were made about his appearance.
Stayed 7 nights in Nov 2020

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Sep 2020

2/10 Terrible

Notforme, Hattiesburg ms

Traveled with family
Disliked: Staff & service, property conditions & facilities
I didnt like how ppl was standing outside partying
Stayed 7 nights in Jul 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jun 2020

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Expedia did wrong booking. They had to find another hotel
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
One part of stove did not work. No changes of linen. Not happy !!!!!
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
As upon arrival our hotel was canceled, we didn’t check in. We was told that they only do weekly and we can’t have a room for just 1 night, so if our card was charged I ask to be refunded
Stayed 1 night in Jul 2019

8/10 Good

Lawanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great....quiet
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Know one night stay by the week only that made me have too find a a motel by job on your part
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had no towels, or tissue. The hanging rack in the bathroom was leaning against the toilet. The linen on the bed smelled of smoke and looked dirty. The floor had an indentation as you walked to the bathroom. There was writing in the bedroom mirror, so I had to use the mirror in the bathroom. Someone came in the parking lot about 3:20am, with music blasting for 30 minutes. Front desk clerks have their personal visitors in the office during guest check-in. I now understand why the price is so cheap. Poor quality hotel.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Lots of illegal activity at this site. Did not feel daft.
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bed bugs that tore me alive at this place
Stayed 5 nights in Feb 2019

8/10 Good

VETINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Tameca

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs a lot of work
The hotel staff was very helpful and friendly. The building was dirty and trash was everywhere. The rooms were not clean. There were cockroaches and red juice spilled on floor in front of fridge and not cleaned. The remotes did not work and the carpet was very dirty. The bed was comfortable and very clean.
Stayed 1 night in Dec 2018

8/10 Good

Tameca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noone at the desk when trying to check in at 10 pm. Super tired and had to go through the trouble of cancelling my reservation and had to make a new one somewhere else. Office closes at 7 pm. WTH? What kind of business is this? SMH :(
Stayed 1 night in Nov 2018

2/10 Terrible

CoreyMorse, Wichita, KS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did NOT have any open rooms, and were no help in finding anywhere else that might have one. Just told me where other motels were located.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
They overvooked me. Then wanted to chatge me extra for a different room When checkimg in the 1st room the sent me to was dirty. Once i did get a room the tv would not work there were not pillow cases on the pillows. While watch the tv after there come up there were roaches on the walls. I did not realize that to check out i could just leave the key in the room .i waited until 3 pm when someone showed up to return the key and let them lnow the tv would not turn off
Stayed 1 night in Nov 2018

8/10 Good

Tameca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

4/10 Poor

James, Gulfport, MS

Disliked: Cleanliness, property conditions & facilities, room comfort
I will never book this hotel again. Expedia should take this hotel out of it’s search process.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Stayed 7 nights in Oct 2018

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay but i could not check out. The office was closed. Never encountered such a thing
Stayed 2 nights in Oct 2018

4/10 Poor

B.H., Hattiesburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant think of a single thing i liked about this hotel. I only stayed here because its cheaper than the rest. You get what you pay for!!!!!
Stayed 1 night in Oct 2018

2/10 Terrible

Devery

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was dirty when I checked in—hair in the tub. They wouldn’t bring me clean towels after asking several times.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Nice location and it fitted my needs at the moment.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Chandler, Hattiesburg ms

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whole place smelled like weed, didn’t get checked in until 9pm sent me to 3 rooms that were occupied by other guests spills all over surfaces that hadn’t been cleaned, half used roll of toilet paper in the bathroom, stains all in the bed and on the mattress, only a thin sheet in and a dirty comforter on the bed, no mattress cover. Didn’t even sleep in the room because it was so dirty. Slept in my car
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Decent clean room...friendly stsff..Great value for thr price
Stayed 1 night in Sep 2018

4/10 Poor

Kenya, Gulfport

Disliked: Cleanliness, property conditions & facilities, room comfort
Made reservation on Expedia, tried to check in hotel. Front desk stated there was no reservations for me. I showed my itinerary, & still no reservations. Front desk stated by there being no up front payment, the room is not garunteed. I stated i reserved it via credit card. It was still not honered. I had to pay $6200 via $49.00 on a first come first serve basis.
Stayed 1 night in Sep 2018

2/10 Terrible

Matthew, Mississippi

I reserved my room online and when I got there, they told me they didn’t have any rooms available. I waited in line for like an hour before they told me this. Very bad experience
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
they did not have room available. and told me i could go on expedia and order another room cause they only had double bed left and i couldn’t have it cause it was different price. so if i wanted another room i had 8 minutes before they closed to order new room, yet there motle wasn’t listed with any rooms , had to go door to door to find room somewhere else.
Stayed 1 night in Aug 2018