Lobby sitting area

Reviews of B&B HOTEL Mulhouse Kingersheim

2 out of 5
B&B HOTEL Mulhouse Kingersheim
13b Rue De La Griotte, Z.A. Le Kaligone, Kingersheim, Haut-Rhin

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 487 reviews" "
Rating 8 - Good. 244 out of 487 reviews" "
Rating 6 - Okay. 52 out of 487 reviews" "
Rating 4 - Poor. 12 out of 487 reviews" "
Rating 2 - Terrible. 6 out of 487 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Bobaker

Small room No elevator
Stayed 1 night in Oct 2023
Response from La direction on Oct 16, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 Terrible

Ahmet

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice basic hotel
Not a four-star by any means but very nice for a 1 to three night stay. Basic accommodations that are clean and easy to find. Plenty of Free Parking and the WiFi was very good. Breakfast is offered at 7.50 Euros pp and is the normal breakfast offerings. Price was good and the location was perfect for our travels!
Stayed 1 night in Sep 2019
Response from Laura DAMDAMI, General Manager on Sep 9, 2019
Dear Charles, Thank you for taking the time to share your review. Our entire team is delighted that you had such a pleasant stay with us. We appreciate your acknowledgement of our high standards. Thank you for your kind mention of our parking facility and our internet facility. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet and that you found it to be of good value. We are happy that our location was ideal for your needs. We hope to welcome you back for a more pleasant stay in the future. Best wishes, Laura DAMDAMI, General Manager

6/10 Okay

Ellen

Liked: Staff & service
Não recomendamos e não nos hospedaríamos ali nova!
A funcionária que nos atendeu na recepção foi ótima e sempre muito eficiente e atenciosa! Mas o hotel e velho e precisa de uma renovação ! Desculpa! E As camareiras fazem muito muito barulho e conversam alto, logo de manhã, bem na porta do nosso quarto e não conseguíamos dormir pela manhã ! Horrível ! Não me hospedaria ali novamente ! E não recomendamos ! Teve ter opções melhores por valores similares ali !
Stayed 1 night in Jul 2019
Response from Laura DAMDAMI, General Manager on Jul 16, 2019
Dear Ellen, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are sorry for any inconvenience caused. We assure you that we are well established and well maintained. However, we have taken note of your remark. Regarding the noise, we have passed your comments to the relevant department. Please accept our apologies. We hope to welcome you back. Best wishes, Laura DAMDAMI, General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness
Ok
Room was basic but fine for a stopover. Surrounding area was not very nice.
Stayed 1 night in Jun 2019
Response from Laura DAMDAMI, General Manager on Jun 13, 2019
Dear Guest, Thank you for taking the time to share your valuable review. While we are pleased to hear that you found your room to be to your liking, it is disappointing to hear that you did not find our situation to be entirely pleasing. We do hope the rest of our facilities were to your satisfaction. Despite this, we hope to welcome you back again in the future. Best wishes, Laura DAMDAMI, General Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
We have stayed here many times before, and will do so again. The Roi Soleil is not the most luxurious hotel, but it delivers on value for money. Breakfast is OK, the beds are reasonably comfortable, and the staff are friendly. A downside is the centrally controlled A/C, the hotel decides if it is 'winter' or 'summer', in 'winter the rooms can only be heated, in 'summer' they can only be cooled. This works fine, except in spring/autumn, where temperatures can be quite variable day to day. Not the only hotel we stay at that works this way, but definitely a negative.
Stayed 3 nights in Apr 2019
Response from Laura DAMDAMI, General Manager on May 2, 2019
Dear Anthony, Thank you for taking the time to share your valuable review. Thank you for your kind words towards our team members. We are dedicated to providing top notch service to every single guest, and it is truly rewarding to know that you appreciated their efforts. We are also glad to hear that you enjoyed our tasty breakfast. We look forward to welcoming you back. Best wishes, Laura DAMDAMI, General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does Everything Right
We have stayed here at least once a year for the last 8 years. It does everything right. We can`t understand why it is only 2 stars. Good restaurants and food market nearby. The only fly in the ointment is the hotel nearby, which seems to attract some low-life....but happily which has not affected us directly. At Roi Soleil we feel safe.
Stayed 1 night in Feb 2019
Response from Laura DAMDAMI, General Manager on Mar 1, 2019
Dear John, We thank you for sharing this kind comment. It is great to be able to welcome returning guests and we would like to thank you for choosing to come back and visit us again. We always aim to provide a truly memorable experience to all our guests. Thank you for your kind words. The entire team look forward to seeing you again in the future. Warm regards, Laura DAMDAMI, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine, clean and friendly staff. However, the walls are thin and plumbing noise carries into the room.
Stayed 3 nights in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Alsace on the cheap
God and clean; very good value for money. However, drinks machine out of action (during the hottest week of the year so far) and with no tea/coffee maker in the room liquids were a problem. Breakfast was okay but very basic.

6/10 Okay

Verified traveler

You get what you pay for!!
Very basic hotel in the middle of commercial area. If you need to stay somewhere cheap for one night you could do worse!
Stayed 1 night in Mar 2018

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent...have stayed here 5 or 6 times. Never been disappointed except that reception closes at 22.00 hours...and on one occasion, after an unexpected car problem I was unable to check in.... Just something to watch out for... I had been concentrating on getting my car going again and hadn`t been concerned about check-in times.
Stayed 1 night in Sep 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overnight Stay
Quick check-in, comfortable room. Few local amenities.
Stayed 1 night in Jul 2017
Dear Brian, Happy to read that you have enjoyed your stay and were satisfied with the services provided by our hotel We look forward to seeing you back with us! Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
We have stayed here on a number of occasions, as the Roi Soleil represents reasonable value for money. The staff are attentive, although they can get overwhelmed when large coach parties arrive. The rooms and breakfast are adequate for the money without being outstanding. We will continue to stay here when we are in the area
Stayed 1 night in Jun 2017
Dear Guest, It's really pleasure to read that you have enjoyed your stay and were satisfied with the services provided by our team. We look forward to seeing you back with us! Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Value
Perfect for a one night stay. Quality as exactly as expected at a budget price.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Mullhouse
Hotel OK .

6/10 Okay

Clive

Liked: Cleanliness, property conditions & facilities, room comfort
A little noisy from other rooms

8/10 Good

Samson, Paignton, Devon, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the absense of an essental & basic convenient kettle for tea or coffee preparation, the Hotel is ideal and superb.

6/10 Okay

Karleigh, Canada

Liked: Cleanliness
Clean
Room clean, breakfast was ok. Nothing special. Room was not very soundproof but it was cheap and clean so that's all I cared about

8/10 Good

richard, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and clean
Quick efficient little place Easy to get to and out of

8/10 Good

Steve, Bovingdon Herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sports break
Excellent Value, would use again.

8/10 Good

Abbie, The Hague, Netherlands

Liked: Staff & service, property conditions & facilities, room comfort
Overall good experience
We had a stopover at this hotel for one night. Could value for what you pay, good bed and not too small of rooms. Quite clean, although there was a funny smell in the room.

6/10 Okay

Selma, California

Liked: Room comfort
Rest stop
We only stopped here for a rest stop between Milan and Germany. The staff was nice ad the place was decent. Close by are a couple fast good restaurants which were helpful for a late dinner and early breakfast.

8/10 Good

Bugsie Bowra, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money

6/10 Okay

Jane, Warwickshire

Liked: Property conditions & facilities
Disliked: Staff & service
Fine hotel for a stop over on a long drive
Wifi wasn't very strong in our room. Bed was comfortable and bathroom was fine (although not perfectly clean). Staff were friendly.

6/10 Okay

Verified traveler

Only good for one night. Not a comfortable place for longer stays.

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professionnel
Séjour pour le travaille RAS
Stayed 1 night in Jan 2024
Response from La Direction on Feb 12, 2024
Bonjour Marine,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Mulhouse Kingersheim. La satisfaction de nos clients est notre priorité et c'est toujours un réel plaisir de lire des remarques encourageantes comme les vôtres. Toute l'équipe espère avoir l'opportunité de vous accueillir prochainement !

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verzoun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Claudio

Stayed 2 nights in Dec 2023

10/10 Excellent

Edouard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre Accueil agréable
Stayed 1 night in Dec 2023

10/10 Excellent

luisa

Stayed 1 night in Dec 2023

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour une soiree, proprete excellente
Stayed 1 night in Dec 2023

10/10 Excellent

Stefano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to arriver to the hotel, not at all charmy but very efficiente for travellers.
Stayed 1 night in Dec 2023

8/10 Good

chantal françoise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien situé
Stayed 1 night in Dec 2023

10/10 Excellent

Cyril

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel confort des chambres
Stayed 2 nights in Nov 2023

8/10 Good

Michel

Stayed 1 night in Nov 2023

8/10 Good

Pasquale

Stayed 1 night in Nov 2023

10/10 Excellent

REMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manque porte savon dans la douche
Stayed 3 nights in Nov 2023

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Commentaires hôtel
Très bien visiblement des travaux de peinture et moquette on été fait l accueil est bien la chambre bien bon hôtel très bien
Stayed 3 nights in Nov 2023

8/10 Good

Marlies

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
insgesamt ganz gut
Stayed 1 night in Oct 2023
Response from La direction on Oct 30, 2023
Bonjour Elisabeth,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Mulhouse Kingersheim. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Sandrine

Stayed 1 night in Oct 2023

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La direction on Sep 26, 2023
Bonjour,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Mulhouse Kingersheim. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !

8/10 Good

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La direction on Oct 2, 2023
Bonjour Anne,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Mulhouse Kingersheim. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

6/10 Okay

CHRISTOPHE

Stayed 1 night in Sep 2023
Response from La direction on Sep 20, 2023
Bonjour ,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour une nuit
Calme, propre, parking devant l'hôtel, petit-déjeuner très bien pour le prix de 8€.
Stayed 1 night in Jul 2023

10/10 Excellent

Elena

Stayed 2 nights in Aug 2023