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Snack Bar
3 bars/lounges, poolside bar

Guest reviews

3.4/5
119 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Pool
Parking included
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationNational Aquarium18 min walk
Popular LocationCira Garcia Central Clinic7 min drive
Popular LocationJosé Martí Memorial14 min drive
AirportHavana (HAV-Jose Marti Intl.)21 min drive

Choose dates to view prices

  • Classic Room, 1 King Bed, City View

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, City View
  • Classic Room, 2 Double Beds, City View

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsClassic Room, 2 Double Beds, City View

About this area

Havana

In the business district, Four Points by Sheraton Havana is in an area with good airport proximity. Maritime Museum and National Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Plaza de Armas and Fort of Saint Charles. Don't miss out on a visit to National Aquarium. Our guests appreciate the hotel's quiet location.

Visit our Havana travel guide
Map
Popular Location

What's nearby

  • National Aquarium - 18 min walk
  • Cira Garcia Central Clinic - 7 min drive
  • Revolution Square - 8 min drive
  • José Martí Memorial - 14 min drive
  • University of Havana - 16 min drive

Restaurants

  • 5th Avenue Cigar Bar — 1 min walk
  • Habana Coffee Shop — 1 min walk
  • La Bodeguita del Medio - 17 min drive

About this property

Four Points by Sheraton Havana

Colonial Havana hotel in Municipality of Playa, near National Aquarium
This hotel features a restaurant, an outdoor pool, and 3 bars/lounges. Valet parking is free. Additionally, a health club, a poolside bar, and a snack bar/deli are onsite. All 186 rooms feature thoughtful touches like espresso makers and bathrobes, plus iPod docks and LCD TVs with satellite channels. Guests will also find 24-hour room service, WiFi, and wired Internet.
Four Points by Sheraton Havana offers 186 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Havana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CUP 2 per hour), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CUP 2 per hour), Wired Internet (surcharge)

Parking and transportation

  • Free valet parking
  • Self parking: CUP 2 per day

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CUP 18 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 5 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CUP 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CUP 18 per person (approximately)
  • Fee for in-room wireless Internet: CUP 2 per hour (rates may vary)
  • Fee for in-room wired Internet: CUP 2 per hour (rates may vary)
  • Fee for wireless Internet in public areas: CUP 2 per hour (rates may vary)
  • Fee for wired Internet in public areas: CUP 2 per hour (rates may vary)
  • Self parking fee: CUP 2 per day
  • Rollaway bed fee: CUP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

Pool access available from 10:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Havana Cuba Hotel
Four Points Sheraton Cuba Hotel
Four Points Sheraton Havana Cuba
Four Points Sheraton Havana Hotel
Four Points Sheraton Havana
Hotel Four Points by Sheraton Havana Havana
Havana Four Points by Sheraton Havana Hotel
Hotel Four Points by Sheraton Havana
Four Points by Sheraton Havana Havana
Four Points by Sheraton Havana Cuba
Four Points Sheraton Hotel
Four Points Sheraton
Four Points Sheraton Havana
Four Points by Sheraton Havana Hotel
Four Points by Sheraton Havana Havana
Four Points by Sheraton Havana Hotel Havana

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Havana and receive a full refund?
Yes, Four Points by Sheraton Havana offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Havana cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
Located in Municipality of Playa, this hotel is 0.9 mi (1.5 km) from National Aquarium and within 9 mi (15 km) of Maritime Museum and Plaza de Armas. National Museum of Natural History and Fort of Saint Charles are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Four Points by Sheraton Havana

3.4
Guest rating
5 - Excellent
33
4 - Good
29
3 - Okay
28
2 - Mediocre
12
1 - Poor
17
3.6
Cleanliness
3.7
Service and Staff
3.1
Amenities
3.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and rooms!

The grounds, lobby and rooms of this hotel were beautiful. The hallways have a stinch and are very dated! Also, they only offer complimentary WiFi if your a Marriott Rewards member. The WiFi signals were weak unfortunately and worked okay depending on your location in your room. The staff and the front desk were very helpful, particularly Hector and Wendy, but some of the staff did not understand English, which caused a little frustration as a guest of the hotel. Overall, thumbs up!

Stayed 2 nights in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at the front desk were nice but the staff at each of the restaurants and bars at the hotel were extremely rude. They would sit around and talk without taking your order and only bring you out half of your meal. When you ask for recommendations of local places, the staff lie and try to send you expensive places and try to force you to take taxis. There is a small park behind the hotel that serves cheap and delicious food. They will try to tell you no places like this exist around the area. I would not recommend staying here. The wifi is also terrible, which made it difficult being there for a professional outing. I would recommend people to find something on Airbnb instead.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel and staff awesome. Very clean and quiet

Stayed 2 nights in Mar 2020

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities, room comfort

This was the worst hotel I ever stayed I.

Stayed 3 nights in Feb 2020

2/5

  • Liked: Staff & service, amenities

The food was horrible, the breakfast buffet had birds eating off of it. The pizza was horrible I had to eat out for everything! The night before I left I was woken up by an infestation of ants everywhere. The staff was awesome especially the Ilanis the bartender, the men working in the front was very helpful!

Stayed 5 nights in Feb 2020