Bar (on property)

Reviews of Gidea Park Hotel

3 out of 5
Gidea Park Hotel
115 Main Rd, Romford, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 114 out of 295 reviews" "
Rating 8 - Good. 106 out of 295 reviews" "
Rating 6 - Okay. 49 out of 295 reviews" "
Rating 4 - Poor. 18 out of 295 reviews" "
Rating 2 - Terrible. 8 out of 295 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Evgeniy

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
good
Stayed 1 night in Nov 2022

10/10 Excellent

Adewumi

Stayed 1 night in Oct 2022

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great little hotel close to Romford town centre and several shops and restaurants also cliee by
Stayed 2 nights in Oct 2022

8/10 Good

Evgeniy

Traveled with family and small children
Liked: Cleanliness, staff & service
Good. Thanks.
Stayed 1 night in Oct 2022

8/10 Good

Evgeniy

Traveled with family and small children
Liked: Cleanliness, staff & service
Good. Thanks
Stayed 1 night in Oct 2022

10/10 Excellent

Frederick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accommodating staff
Stayed 1 night in Sep 2022

10/10 Excellent

Frederick

Liked: Staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 1 night in Jul 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Lina

Liked: Staff & service, property conditions & facilities, room comfort
Mostly very good.
I’ve stayed in this hotel several times, every time was a pleasant stay. the staffs are friendly and helpful as always. Very clean rooms but I noticed the toilet seat and cover in my room (#2) is a bit too old. At the first glance, I thought it’s dirty but then realised it’s old. Could do with a new one. Other than that, everything is very good.
Stayed 1 night in Jul 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Really nice hotel and staff.
Stayed 2 nights in Jul 2022

8/10 Good

Cara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Stephen

Business traveler
Disliked: Property conditions & facilities, room comfort
Functional at best
Functional at best, hotel needs renovating and modernisation. Small room which had seen better days, not exactly good value for money considering you can get something better at an equivalent price
Stayed 2 nights in May 2022
Response from Stefano on Jun 25, 2022
Dear guest, thank you for your review. We are constantly renovating our hotel and bedrooms. The majority of the rooms have already been renovated. The one you chose is one of our budget rooms. However it was recently renovated and decors, with new tiled shower room with suspended toilet, new sink, new wooden flooring, a new high quality Hypnos bed, desk and a new large smart TV. We also have larger and more spacious superior rooms however your review doesn’t seem to reflect the room you stayed in. Thank you and best regards,

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in May 2022

10/10 Excellent

Lina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

6/10 Okay

Christopher

Stayed 1 night in May 2022

10/10 Excellent

Donna T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great 1 night stay at the hotel. It is spotlessly clean, the staff are lovely, parking is safe and easy. The room was light and airy, comfortable bed and tea and coffee making facilities. Breakfast was excellent and freshly cooked - so nice it was not a buffet! There is a choice of places to eat within a few yards, including a good local traditional pub.
Stayed 1 night in Apr 2022

8/10 Good

Darren

Disliked: Cleanliness, staff & service
Uncomfortable
It was ok just that the first room they gave me had flys in the bathroom so I felt uncomfortable with staying there and wanted to leave but I asked for another room which was much better but the woman wasn't happy 😊 it was I ask for another room? Which was alarming to me to not stay there again.
Stayed 1 night in Apr 2022
Response from Stefano on Jun 25, 2022
Dear guest, unfortunately the housekeeper left the window of the room slightly open (we are still working under COVID regulations) and we were at that time of the year (spring) where a few flying ants flew inside the room. We listened to your complaint and we changed the room. It was not an easy task as the hotel was very busy and we struggled to find the right room for you. I am glad that you were happy with the alternative room offered. I am really sorry that the receptionist appeared to be be not happy but we always work under the pressure to meet everyone’s expectations and clearly this time we failed to show our commitment and determination to make your stay a memorable one.

10/10 Excellent

Clair ramos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Lovely clean room,breakfast was delicious and staff were friendly and helpful xx will stay here again x
Stayed 1 night in Apr 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transport links outside. Coop supermarket next door. Restaurant choices limited as about 4 Indian but no other choices eg Greek, Turkish. 3 pubs next door.
Stayed 2 nights in Apr 2022

10/10 Excellent

Graham

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cheap and cheerful, very clean and comfortable
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
The staff are all so friendly and made me and my partner feel so welcome! The room was beautiful and the bed was so comfortable. I would definitely stay again x
Stayed 1 night in Mar 2022

10/10 Excellent

Preeyanutch

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and helpful. Location was good. Room was clean but soundproof need to be improved if possible.
Stayed 1 night in Mar 2022

6/10 Okay

Linda

Liked: Cleanliness, room comfort
The room was okay. The bed was comfortable and huge. Not much space to move about. Lack of drawers was a bit of a problem. The breakfast was not a good standard and not worth the money we paid.
Stayed 1 night in Feb 2022

10/10 Excellent

Jodie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Did the job for one night. Pleasant staff, clean room and comfy bed. Highly recommend for a short stay
Stayed 1 night in Feb 2022

10/10 Excellent

Janet

Stayed 1 night in Dec 2021

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Omar

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
It’s the second review- no more automated request ms please. Acceptable but no evening food and late breakfast is very poor
Stayed 1 night in Nov 2021

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Fantastic
The hotel was lovely, rooms were very clean and there was a bonus of a mini fridge in the room. Good value for money and if we plan to go to London again we will be looking to book this hotel again.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
The staff were Anazing in my opinion the hotels biggest asset, what spoiled it for me was the other guests mostly builders/construction who were noisy at night and again in the morning and had a lack of respect for other guests
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness
Very good
Stayed 5 nights in Jul 2021

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel
The check in was seamless & the receptionist was fab but unfortunately there were very noisy guests at 2am in the morning, slamming doors, moving from room to room so we left at 2am.
Stayed 1 night in Jul 2021

8/10 Good

Perdeep

Stayed 1 night in Jun 2021

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Doug, SHEFFIELD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly staff. Clean nice rooms. I stay here a few times a year and they are always good.
Stayed 1 night in Nov 2020

8/10 Good

Diego

Stayed 4 nights in Sep 2020

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, room comfort
Poor soundproofing in this building overall very nice people clean and nice breakfast
Stayed 1 night in Mar 2020

8/10 Good

Ian

Liked: Staff & service
Very helpful staff and ready to assist
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sylvia

Stayed 2 nights in Feb 2020

10/10 Excellent

Binu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable Friendly helpful reception staff
Stayed 1 night in Jan 2020

8/10 Good

ARTHUR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant stay. Radiator didn't work to start but they sorted it out within 30 minutes!
Stayed 1 night in Dec 2019

8/10 Good

Tabassum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous.
The staff were polite and courteous during my two day stay. I ordered food at the hotel on both nights which was freshly made and delicious. The wifi is of a very good speed too. Would stay here again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Lorraine

Stayed 2 nights in Nov 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay x
Clean comfortable stay x breakfast was good would prefer fresh tomatoes than tinned
Stayed 1 night in Oct 2019