Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
73% of guests recommend
3.9 Room cleanliness
3.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Newport Beach,Ca

only stayed because of the volcano park

Posted Aug 31, 2016 on Orbitz
Pros: Hot shower, and the friendly lady that first greeted us.
Cons: the owners attitude when first greeting guest, and the bed in the bamboo room closest to the window needs to be replaced.
Location: literally 5 minutes from the volcano national park, and that right there is the only good thing. the location is what gives this place business.
Booked this room because we hiked to the lava in the Volcano Park and needed a place close by because we knew we were going to be tired. Since we were camping the island we wanted to see if it was possible for them to hold our carry on bag with all our personal items so we didn't have to keep them in the car, tried to contact the owner 3 weeks ahead of time to see if it was possible and if not we could figure out where else we were going to keep them since check in wasn't until 3. Emails sent, voicemails left and never a response. When we showed up around 1 we were greeted by a nice lady, then the owner walks up, I explained I had tried to get a hold of her for a couple weeks (mainly wanted to let her know incase she wasn't getting them) and she was SOOOOOO RUDE!!! She clearly was getting every single email and voicemail but never wrote or contacted me back, seriously she was so rude and so unwelcoming we wish we could have just dealt with the first lady, if it wasn't for the nice first lady this place would be getting 0 stars. We stayed in the bamboo room, and the bed closest to the window was horrible. its not even a mattress and the bed slanted if you were laying a certain way.It would have probably been more comfortable sleeping in my car, and at 140 dollars a night I expected a nicer bed. For a B&B they didnt even have coffee creamer. I mean come on. We left as soon as we could. It served the purpose not driving back to KONA but drive a little further before staying here
3 out of 5
by A verified traveler

impressive place!

Posted May 17, 2016
Pros: personal owned arts and fine staffs. the location is extremely near the national park
Cons: Again, the shower system or specifically, the water-heater.
Location: national park is awesome!
this place is owned by a owner who collected a lot of arts and fine staffs. the breakfast is very good and healthy! But, as a very conservative place, shower experience is not very good. Hot water can only exist about 1~2 minutes after you turn on the tab. Most of the time we take shower with cold water. Besides that, the place is warm and comfortable.
4 out of 5
by Hiroshi from kona

homey atomosphere

Posted Feb 25, 2016 on Hotels
good hospitality.
2 out of 5
by A verified traveler

Good location.

Posted Feb 3, 2016
Nice staff. Very laid back atmosphere. If you don't have high expectations, you won't be disappointed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2015 on Hotels
4 out of 5
by TETSUJI from 富士吉田市

とても良いけど注意点もあります。

Posted Dec 5, 2015 on Hotels
二泊しましたが、最初の晩の宿泊客は僕らだけでした。 夜6時頃到着したら辺りは真っ暗。宿泊棟に隣接している事務所棟(オーナーの自宅)に行くと、そこも無人でしたが、玄関ドアに僕たち宛ての封筒が貼り付けてありました。手紙と鍵(宿泊棟入口と自分の部屋の鍵)が入っていてそれで建物に入り照明器具を点灯して二階のバンブールームという部屋に入りました。 注意しなくてはいけないのは建物入り口ドアはオートロック式だということ。初日、一旦部屋に入り、僕が車の荷物を部屋に運び込もうとしている時に妻が部屋に鍵を置いたまま玄関ドアを閉めて僕のところに来たので建物から閉め出されてしまいました。 どうしていいか分からず、車内で他の宿泊施設を探さなくてはいけないのか迷い、妻と1時間近く相談しているところにオーナーが車で戻ってきたので救われました。 オーナーは大変親切で部屋もホテルやモーテルより素敵なB&Bです。場所はちょっと分かりずらいので初めて行くときは明るいうちに到着したほうが良いと思います。朝食も美味しかったです。
2 out of 5
by takeshi from 日本

鍵の受け渡しシステムが分かりにくい

Posted Oct 22, 2015 on Hotels
あらかじめこの宿のシステムを知らなかったため、鍵をどこで受け取るのか、分からなかったので、雨の中しばらく途方に暮れてしまった。 部屋に入ると、ベットの上に大きな馬のぬいぐるみが置いてあり、怖かった。
5 out of 5
by A verified traveler from HI

Perfect for National Park

Posted Aug 27, 2015
Lovely light breakfast in small friendly lounge with thoughtful provision of umbrellas, coats and slippers. Having stayed before look forward to future visit
3 out of 5
by A verified traveler

OK place for one night stay

Posted Aug 24, 2015 on Hotels
If you arrive late, you won't be able to meet the host and need to take some time to get yourself oriented. The house is surrounded by tropical plants, has good privacy. On the other hand, because of the tropical weather and all the plants, room is quite damp, has spider webs, small insects inside. Every room is uniquely decorated, it's pretty fun if you like your room theme. Volcano is a small town, the neighborhood is quite dark after sunset. Most restaurants don't even take dine-ins after 8:30PM.
4 out of 5
by Mary M from Dallas TX

Charming

Posted Jul 24, 2015 on Hotels
Charming older farmhouse.