Posted Feb 13, 2016 on Hotels
I had to ask to have the floors mopped as they were dirty upon check-in. I also had to ask for many missing kitchen items to be restocked.(kit. towels, hot pads, measuring cups, spoons, mixing bowls, wine glasses, etc. The main TV is very small. The walls and carpet are badly stained. No broom mop or vacuum cleaner was in the unit. The unit is outdated. The management is very good at making excuses but not good at making acceptable reparations. This unit should only be rented at a deep discount. I have stayed at many other condo's on the island. This unit is poorly managed. It is the first unit I have rented on the island that had no welcome basket/note of any sort in 9 years of frequent visits to the Kona / Waikoloa area. (3 -4 times a year. 1-3 weeks at a time.)This is the only unit I have been disappointed with.
This was my first and will be my last stay in an Aston managed property.