Reception

Reviews of At the Crater's Edge – Adults Only

4 out of 5
At the Crater's Edge – Adults Only
11-3802 12th Street, Volcano, HI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 160 reviews" "
Rating 8 - Good. 13 out of 160 reviews" "
Rating 6 - Okay. 6 out of 160 reviews" "
Rating 4 - Poor. 3 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nothing wrong with the property whatsoever. The problem is that we were LIED to! This property was advertised on Expedia as having a hot tub which was a major reason for us chosing this unit. This was the most expensive room on the volcano and would have been worth it if they delivered on their promise. Before you book, you'd better make sure everything is in working order. The owners did NOTHING to offer restitution for the shortcoming. BE WARNED!!!
Stayed 3 nights in Feb 2024
Response from Chris on Feb 23, 2024
We're glad you enjoyed the property and recognize the value you received here. That said, we deeply apologize for the inconvenience you experienced during your stay. We understand the importance of amenities like a hot tub and we genuinely felt bad that it wasn't working during your visit. Although we have temporarily removed the hot tub from our website while repairs are underway and our staff mentioned it not working when you checked in, we empathize with your frustration regarding it being listed on another online platform. As a token of goodwill, we refrained from charging you for an additional day due to your very late checkout.Your feedback is invaluable and we ensure better communication regarding any issues in the future.

10/10 Excellent

Raechel

Liked: Cleanliness, amenities
Every detail has been thought of! The room was beautiful, spacious, comfortable, and had everything you could need!! You really feel like you have your own private jungle bungalow. Slept like a rock in the comfy bed and the rain on the roof! Eric and Chris were SO great, wish we had more time to chat with them. next time :) It's super close to the park. Will be sending many people their way. Stop looking around and book this place!!
Stayed 2 nights in Feb 2024
Response from Chris on Feb 15, 2024
We are so happy you had a great stay and enjoyed your time in Volcano. We strive to make a beautiful, comfortable place for people to explore the park and surrounding areas from. Come back and stay again so we can chat more!

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough great things about this place. The owners are wonderful, and there are thoughtful touches throughout the entire room. There’s nothing quite like falling asleep to the sounds of the rainforest. Literally 5 minutes from Volcano National Park, and feels secluded but safe. When I come back to Big Island, I’ll definitely go out of my way to stay here again. Thank you Eric, Chris, and Po!
Stayed 2 nights in Nov 2023
Response from Chris on Dec 2, 2023
Thank you so much for staying with us and leaving your review. We’re glad you enjoyed your time with us and exploring the Volcano area of the island. And glad you got to meet Po as well!If you make it back to the Big Island sometime we would love for you to stay with us again.

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic tropical paradise
Not a traditional hotel, but more of a B&B, this place shattered expectations. The room was absolutely gorgeous and very romantic with a king bed, private porch, whirlpool tub and a fireplace in an ultra tropical environment. The owners were warm and friendly and went above and beyond to make our stay special. It's also only 5ish minutes from Volcano National Park, which was perfect for us. 10/10 would definitely stay again!
Stayed 2 nights in Aug 2023
Response from Chris on Aug 18, 2023
We are so glad you found us and enjoyed your time here in Volcano. Congratulations on the engagement! Hopefully you can make it back for a honeymoon or anniversary.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tree house next to Hawai'i Volcanos National Park
A lovely retreat within a 5 minute drive to Hawai'i Volcanoes National Park. Very convenient and beautiful property, with a wonderful host.
Stayed 2 nights in Jun 2023
Response from Chris on Jun 13, 2023
We are so glad you stayed with us and enjoyed your time here. And what perfect timing coming the day after the lava started flowing again!If you make it back to the Big Island, we would love to have you stay again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Chris on May 31, 2023
Thanks for staying with us for your honeymoon! Glad you enjoyed exploring the Volcano area. Hopefully we can see you in the future for an Anniversary stay.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Paradise Found, At the Crater's Edge
Every detail considered and executed flawlessly. It was the full realization of your tropical dream vacation - floor-to-ceiling windows overlooking dense jade forests dotted with comedically perfect pink and red flowers. Our room had a warm seat bidet, a rain-fed shower from their cistern, gratis snacks aplenty, THE most beautiful duvet cover I've ever seen. The birds and frogs chirping their unique songs felt like I was listening to the Calm app all night. Everything was immaculate and, again, every detail was spot-on; you can just tell that this is the type of place that the hosts would hope to stay in. Communication ahead of time with Chris was seamless, and I left hoping that Eric and I would be lifelong friends. Personal note: I am a picky little princess and I left the property with a tear in my eye and looking at dates to come back again for another visit.
Stayed 3 nights in Mar 2023
Response from Chris & Eric on Mar 28, 2023
It was so great meeting you both and having you stay. It always makes us happy when we know we exceeded our guests expectations. We definitely try to keep our experiences traveling in mind when we are providing service and amenities to our guests. Please come back and see us again in the future, we would love to have you stay again.

10/10 Excellent

Thomas, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with knock out room and exceptional service. An oasis with every comfort anticipated--and minutes from the park. Would return in a heartbeat!
Stayed 2 nights in Mar 2023
Response from Chris on Mar 17, 2023
We are so glad you had a great stay and enjoyed exploring Volcano. We would love to have you back to stay again. There’s always more to see and do!

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This rain forest retreat is extraordinary in every respect. Upgraded to a tee; only two guest rooms, immaculately appointed in the heart of orchids and tree ferns. We also stayed at the Mauna Kea at 4-5x the cost, also exceptional but without the personal service and touch. If you have a chance to stay here, it will be memorable
Stayed 2 nights in Mar 2023
Response from Chris on Mar 14, 2023
We pride ourselves on our personal service and being here to attend to our guests needs. Being a smaller, boutique property allows us the time to focus on our guests and keeping everything in top shape. So glad it was appreciated!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch- attention to details, Chris and Eric could not have been any more hospitable! Our only regret was that we weren’t there longer! Highly recommend, and hope to be back!
Stayed 2 nights in Feb 2023
Response from Chris on Feb 24, 2023
We’re so glad you made it to stay, even for a short trip. Next time you have to stay longer, there is always more to see!

10/10 Excellent

Trisha, Canby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property near Volcano. Our hosts went above and beyond to make our stay wonderful with recommendations for restaurants and scenic routs for our day trips. We look forward to staying again!
Stayed 2 nights in Jan 2023
Response from Chris on Mar 14, 2023
We are so glad you had a great stay and that our suggestions helped you to have a great vacation. We would love to have you come back again, there’s always more to see and do.

10/10 Excellent

Pradyumna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique small hotel with only two rooms. Great amenities. Friendly service. A unique experience and well located for volcanoes national park
Stayed 2 nights in Dec 2022
Response from Chris on Feb 3, 2023
Thank you so much for staying with us! We are glad you found us and enjoyed staying here in Volcano. If you ever find yourself back on the Big Island, we would love to have you stay with us again.

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fantastic place to stay. We rented both rooms and loved every minute of it. Awesome bed, decor, bathroom and snacks. The host were great and very helpful. Can’t say enough about this place.
Response from Chris on Nov 29, 2022
We are so glad your group loved your stay! It’s always great when friends or families get both rooms and really feel like they have the whole place to themselves. If you ever make it back to the Big Island it would be our pleasure to have you stay again.

10/10 Excellent

Calli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eric, Chris, and their property were amazing! My husband and I spent 2 nights of our honeymoon here. Our room was beautiful and incredibly clean. All the details in the room were perfect. Would absolutely recommend this stay if you’re spending time in Volcano!
Stayed 2 nights in Sep 2022
Response from Chris on Oct 6, 2022
Aloha Calli and thanks for reviewing our property and service! We try our best to have a memorable location for couples on their honeymoon and are glad you had a great stay. Come back and see us for an Anniversary!

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a amazing place! If you are looking for a romantic get away this is the place. They did not miss anything, from the bath to the whirlpool. I was very concerned about staying in a place that was not on the normal path but this place was amazing. Loved everything about it…if you are on the fence about booking it -I highly recommend you take the chance and stay there!
Stayed 2 nights in Sep 2022
Response from Chris on Sep 12, 2022
We are so glad you decided to explore Volcano and stay with us. It is a uniquely different area compared to the rest of Hawaii and most people don’t get to see it. We strive to give our guests more personal attention and consideration than you would get at the big corporate resorts, while still respecting everyone’s privacy and desire to relax in a tranquil, beautiful environment. Hopefully you can make it back and stay with us again!

10/10 Excellent

Jameson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a Boutique, every-last detail thought of, kind of place to stay in Volcano,..this is it! We wish we had booked 3 nights and done our Hilo tour from here! This is not just a place to sleep while you’re touring VNP…At the Craters Edge is your own private jungle resort. We made sure to enjoy the hot tub, lounging around the fire pit, we even used the fireplace in the room every day! The hosts go out of their way to think of everything you might possibly need during your stay. They will even do your laundry for you! We were an 8 min drive…if that…from the VNP welcome center. The best part? It was Adults Only so no kids running around. This is definitely the place to stay when visiting The Big Island!
Stayed 2 nights in Aug 2022
Response from Chris on Sep 12, 2022
Thank you so much for taking the time to leave your review. We are so glad you found us and enjoyed your stay. Next time you will have to stay longer so you can enjoy the property even more. There is lots to see and do in the area so it always makes us happy when guests take time to really enjoy the property, from the hot tub to the fire pit, to just snuggling info front of a cozy fire in the room. Hopefully we’ll see you again back on the Big Island!

10/10 Excellent

Anita

Stayed 2 nights in Aug 2022
Response from Chris on Aug 22, 2022
We are so glad you discovered us! We love it when we get to host guests from the other Hawaiian islands. Hopefully it works out for you to stay without again on your next trip to the Big Island.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Chris on Aug 6, 2022
Thank you for rating us!

10/10 Excellent

shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue. Great hosts. Rainforrest vibes close to volcano
Stayed 2 nights in Jul 2022
Response from Chris on Jul 18, 2022
Thanks for staying with us! We’re glad that we could provide a beautiful place for you to come back to after going out exploring. Hopefully you guys can make it back to Hawaii, and we would love to have you stay with us again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect!
Our stay was absolutely perfect! We were there for only two nights at the end of our honeymoon and it was the perfect ending to our Hawaiian vacation! The hot tub was great and the hosts thought of everything to make our stay amazing! We'd most definitely stay here again!
Stayed 2 nights in May 2022
Response from Chris on Jul 11, 2022
We are so glad we could be the icing on the cake of your honeymoon trip to Hawaii! Hopefully you can make it back to stay with us in the future. Maybe an Anniversary trip!

10/10 Excellent

Tom

Stayed 2 nights in Apr 2022

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were spectacular. The room was stunning.
Stayed 2 nights in Apr 2022
Response from Chris on Apr 14, 2022
We are so glad you were able to stay with us and that you enjoyed your time here in Volcano.

10/10 Excellent

Yoram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Fabulous house and lush garden, well appointed room, hot tub and fireplaces - and a lot of attention to details and the small luxuries that make an inn great. Highly recommend.
Stayed 3 nights in Feb 2022
Response from Chris on Mar 25, 2022
Thank you so much for taking the time to leave your review. Listening to feedback from our guests is how we fine tune the details so everyone has an enjoyable stay. We hope you can make it back to stay again if you find yourselves in Hawaii in the future.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best B&B on The Big Island !
This was the nicest and most beautiful Bed & Breakfast we've ever stayed at ! Eric & Chris provide the most luxurious tropical suite you can imagine. The room, the grounds, the hot tub, the privacy, the friendliness of the hosts, the service and the homemade banana bread were far and above all previous reviews. I'm sorry we could not have stayed longer. FYI. This is an Adults Only B&B. Only 2 suites. The Hotels.com listing of 'Cribs available' is a mistake. No crying babies to worry about.
Stayed 2 nights in Feb 2022
Response from Chris on Mar 25, 2022
Thank you for leaving your review of our property and service. It sincerely gives us great pleasure knowing that we hit the mark with our guests. If you make it back to the Big Island we would love to have you stay again. And next time longer!

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location was unique as were the accommodations. Wish we could have stayed longer. Absolutely gorgeous gardens. Extra plus: hot tub!
Stayed 2 nights in Jan 2022
Response from Chris on Jan 24, 2022
We are so glad you enjoyed your time with us in Volcano. If you ever make it back to Hawaii we would love for you to stay with us again. Longer next time!

10/10 Excellent

Garret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Jade Garden room for two nights and highly recommend the property for anyone that will be visiting Hawaiʻi Volcanoes National Park. The location is only a few minutes away which made it easy for us to explore the park during the day and then get a little rest before heading back to the park at night to see the lava. The room was clean, comfortable and quiet and the fireplace and the heated bed was greatly appreciated during the chilly morning hours in Volcano. Our hosts were also very thoughtful and provided fresh baked banana bread, fresh fruits and an assortment of complimentary drinks and snacks.
Stayed 2 nights in Oct 2021
Response from Chris on Dec 3, 2021
Mahalo Garret for staying with us and taking the time to review our property and service. We love having guests from the other islands stay with us, and we’re glad you had a great stay. It’s wonderful you were here while the volcano was erupting so you got to experience the amazing beauty of the lava at night. We’re just a quick flight away if need another quick getaway in the future. We’d love to have you back!

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. The room was lovely and cozy. The hosts were amazing - very welcoming. Staying here was one of the highlights of our trip! Highly recommend
Stayed 2 nights in Nov 2021
Response from Chris on Nov 24, 2021
We are so glad you enjoyed your stay with us and your time here on the volcano. It was our pleasure helping make you feel at home. Hopefully you can make it back to the Big Island and stay with us again, there’s always more to see!

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their hospitality and they were extremely helpful with anything u could think of 10/10 all around the board well prolly be back
Stayed 3 nights in Nov 2021
Response from Chris on Nov 23, 2021
Thanks Shane! We’re glad you found us and enjoyed your stay with us here on the Volcano. Hopefully you can make it back to stay with us again and explore more of the Big Island.

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal little place right in the rainforest! We don't normally do small places and weren't sure what to expect, but the owners wowed us in every way! Clean, comfortable, and full of every amenity you could think of. Very short drive to Volcano National Park, but there isn't a ton else to do or see in the area - too bad because we would have loved to extend our stay At the Craters Edge!
Stayed 2 nights in Sep 2021
Response from Chris on Oct 13, 2021
We are so glad you had a great stay! It’s been our pleasure creating a luxurious mountain retreat for our guests to relax in comfort with everything they may need at hand. If you make it back to the Bog Island, we would be happy to help craft an itinerary of new places to explore while leaving time to truly relax and enjoy the property as well.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were readily available but not intrusive, helped with suggestions on things to do, place to eat. Attention was paid to every detail, will absolutely visit again!
Stayed 2 nights in Oct 2021
Response from Chris on Oct 11, 2021
Thanks again for staying with us. We are so glad you had a great stay and especially glad that you could witness the lava flowing! We would love to have you stay again to explore more of the Big Island.

10/10 Excellent

John D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous little rainforest oasis… just two rooms in a beautiful setting
Stayed 2 nights in Sep 2021
Response from Chris on Sep 14, 2021
Thanks for staying with us and leaving us a review. We’re glad you enjoyed it here and hope you can make it back again someday.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This suite was wonderful. The owners take pride in their home and guest suites and it shows in the many extras provided here. The room was large with beautiful furnishings and the little extras that make a place special were evident everywhere. The room looked out onto a special garden and deck with hot tub. They provided a continental breakfast that included specially baked banana bread. Close to Hawaii Volcanoes National Park. This is truly a special paradise and highly recommend this place when in the area.
Stayed 2 nights in Aug 2021
Response from Chris on Aug 22, 2021
Thank you so much for staying with us and leaving your review. We’re glad you enjoyed our property and your time exploring the area. If you make it back to Hawaii we would love to have you stay again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. They have truly thought of everything - we were sad we had to leave! Definitely even better than expected.
Stayed 2 nights in May 2021
Response from Chris on Jun 7, 2021
We’re so glad you enjoyed your stay. Sorry you had to leave, but you can always come back! Our goal is to keep improving to satisfy our guests even more.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was amazing. We felt like we were in our own private house inside a rainforest. The place had a jacuzzi as well which was surrounded by trees. You could relax and listen to the nature surrounding you. I was worried there were going to be tons of bugs inside since it felt like it's a rainforest, but nope - everything was clean and well maintained. Staying here was such a unique and wonderful experience. On top of this, the hosts were super friendly too! They gave us suggestions on where to go, where to eat and were super friendly. They even had banana bread made and ready for us! They also had snacks for us and a fridge filled with goodies. Love love loved this place, the host and their hospitality. Our stay here was amazing and we definitely would stay again when we come back to Hawaii.
Stayed 2 nights in Jun 2021
Response from Chris on Jun 7, 2021
Thank you for staying with us! And also thanks for taking the time to review our property and service, it means a lot to us and to future travelers trying to decide where to stay in the area. We are so glad you enjoyed your stay and appreciated all the details. The lack of bugs is one of the many things we enjoy about the Volcano area too! Hopefully you can make it back to the Big Island and stay with us again.

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2021
Response from Chris on May 27, 2021
Thank you for staying with us, we hope to see you again here in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully property, helpful hosts, great amenities.
Stayed 2 nights in Mar 2021
Response from Chris on Mar 25, 2021
Thank you for staying with us and taking the time to leave a review. Hopefully you can make it back in the future and enjoy another relaxing stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021
Response from Chris on Mar 21, 2021
Thanks for staying with us!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic jungle getaway
At the Crater’s Edge is outstanding. The hosts went above and beyond to make our stay better than we could have expected. The facilities had special touches throughout that demonstrated the attention to detail and care that has been put into this beautiful place. We have already made plans to return next year.
Stayed 2 nights in Dec 2020
Response from Chris & Eric on Mar 9, 2021
Thank you so much for spending your staycation with us, and taking the time to review our property and service. We would love for you to come back and spend some more time here relaxing, whenever you feel the need. Mahalo, Chris & Eric

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We had such an amazing stay. The room is spacious and comes with everything you could need. Added bonus that the hosts are wonderful! I highly suggest it!
Stayed 2 nights in Feb 2021
Response from Chris on Feb 14, 2021
We are so glad you found us and had an amazing stay. We hope you can make it back to the Big Island and stay with us again.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, highly recommended in Volcano!
First of all, pictures do not do this place justice! It is pristine and right in the jungle. Top notch service from the hosts, nice outdoor hot tub with short walkway through jungle to get to. Extremely clean with a wonderful extra touch, very comfortable and hosts were very personable, friendly, accommodating and left great recommendations of where to eat and what to do in the Volcano and surrounding area. I'm definitely recommending this place to all my friends and family and absolutely will be coming back again!
Walkway to hot tub
Beautiful jungle in the back yard
Stayed 2 nights in Jan 2021

10/10 Excellent

Lyda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
i had a great time. The property is gorgeous and quiet. We had everything we need, didnt need to ask! owners are very detailed and clean, very accommodating! very satisfied! will recommend and will for sure go back!
complimentary fruit basket
Stayed 2 nights in Dec 2020
Response from Chris on Dec 7, 2020
Thank you Lyda, it was our pleasure. We hope you enjoyed the rest of your stay on the island and got to check out more of our recommendations. Come back and stay with us again soon!

10/10 Excellent

lydz, los angeles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the property is gorgeous and clean! the owner are accommodating and helpful. Love the place so much. Definitely will go back!!
Stayed 2 nights in Dec 2020
Response from Chris on Dec 7, 2020
Aloha Lyda and thanks for taking time to review our property and service. We are so glad you all enjoyed your stay and want to come back. We would love to have you back! With a small boutique property like ours, it’s always nice when a group traveling together can have the entire place to themselves and relax. Safe travels, and we hope to see you all again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed by the exceptional details, like cleanliness, friendliness, extra amenities. The location and grounds were beautiful. Look forward to staying here again. I highly recommend "At the Crater's Edge"!!
Stayed 2 nights in Nov 2020
Response from Chris on Nov 22, 2020
Thank you for staying with us, and taking the time to review our property and service. We hope you can make it back again in the future to relax and enjoy the unique beauty of the Volcano area. Mahalo!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The owners were every nice. We had a beautiful time there and will most likely go back again.
Stayed 2 nights in Oct 2020
Response from Chris on Oct 19, 2020
We are so glad you enjoyed your stay with us! Anytime you need a getaway, we hope you can make it back.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eric and Chris were warm and welcoming and made us feel at home. We were in the Jade Room. After a week traveling and staying in a more traditional hotel, it was nice to stay in a beautiful and cozy space. They left a nice bowl of fruit and homemade banana bread for us in the room along with other snacks. The property is less than 10 minutes to the park and just a few minutes to Volcano Village. I would definitely recommend At the Crater’s Edge to anyone visiting the park or the volcano area.
Stayed 2 nights in Feb 2020
Response from Chris on Feb 18, 2020
We are glad we made you feel at home. Traveling can be stressful, even in the best of circumstances and we work had to anticipate the things that might help reduce that stress. Thanks for recommending us and taking the time to leave a review.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the craters edge was a fantastic place! Such a lush, cozy, tidy place with many details to make our stay enjoyable. It was a great location, minutes away from Hawaii Volcanos national park and nearby restaurants/cafes. The hosts Eric and Chris are lovely and so helpful for must sees and dining suggestions etc. We will definitely be back!
Stayed 2 nights in Feb 2020
Response from Chris on Feb 18, 2020
Many thanks for staying with us and taking the time to leave a review. We’re glad you appreciated the little details that make us more unique and cozy compared to the big chain lodging companies. Hopefully you can make it back to stay with us again!

10/10 Excellent

Becca

Liked: Cleanliness, staff & service
This place is special it really is! We felt pampered and every detail was perfection!
Stayed 2 nights in Jan 2020
Response from Chris on Jan 22, 2020
Thank you so much! We really do try to anticipate all the little details that would help make a relaxing and special stay for our guests. We hope you can make it back to stay again some time.

8/10 Good

Marko, huntington beach, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, perfect for a quiet getaway amidst the beautiful rain forest of Volcano on the Big island.
Stayed 2 nights in Mar 2019
Response from Chris on Apr 6, 2019
Thanks again for staying with us. If you make it back to Hawaii we hope you can stay with us again.