Ratings based on 2,075 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ca

A very pleasant stay

Posted Aug 22, 2016
We stayed here for our 25th anniversary. The staff was all very friendly throughout our 6 days there. Our room was an ocean front with a great view of the ocean and beach. We received breakfast buffet coupons and used them every morning. Tasty food and clean restaurant. The pool area was nice, but you do need to get there early if you want a lounge chair. They do offer lots of amenities such as a gym and a few little shops and coffee bar. On the beach near by you can rent water activities such as paddleboard and kayaking. The location is close to many other places to eat and shop that's all in short walking distance. If you rent a car they do charge $16 per day for parking. The hotel is a wonderful place to stay for couples and families. We would come back again.
Comment from Hotel Management
Aug 25, 2016 by Denise Kauhi, Hotel Management
Aloha, We thank you for your wonderful feedback and endorsement of our hotel. Thank you also for choosing to spend such an awesome occasion at our hotel. We hope it was a memorable experience for you, both. We hope you will be back to celebrate other important events throughout your lives. It was our pleasure to host you and we hope to do it again soon. Mahalo!
4 out of 5
by A verified traveler

Posted Aug 22, 2016
ハワイらしい、ハワイの歴史に触れあえるホテル。国宝級の絵画、カジキマグロの剥製、ルアウショー等々。 ショッピング、食事にも便利。ロケーション最高。
Comment from Hotel Management
Aug 22, 2016 by Denise Kauhi, Hotel Management
We are very happy that you enjoyed the location of the hotel, making it easy to shop, dine and find activities close to the hotel. We are also pleased that you found the artwork to be so impressive. It is a real treasure to us as well. Hopefully, you can return for another visit in the future. Mahalo!
5 out of 5
by A verified traveler

Nice hotel on the beach

Posted Aug 22, 2016
Pros: the room are large enough to be very comfortable
Room is wide and with very good comfort, people nice and place extremely relaxing
Comment from Hotel Management
Aug 23, 2016 by Denise Kauhi, Hotel Management
Aloha, We are so happy to know that you found our hotel to be comfortable, relaxing and friendly. All the qualities of a great vacation. Hope to see you again soon! Mahalo.
5 out of 5
by A verified traveler from Colorado

Everything near bye

Posted Aug 21, 2016
Pros: friendliness
Cons: modernize the curtains
Location: great location
Great location, near the beach has everything you need, tennis courts ,gym and very pleasant employees.
Comment from Hotel Management
Aug 22, 2016 by Denise Kauhi, Hotel Management
Aloha, We are so happy that you found everything you needed to have a wonderful stay with us. Our employees are one of the greatest features we have at our hotel. We thank you for staying with us while you were in Kona and we hope to see you again soon. Mahalo!
5 out of 5
by A verified traveler from 日本

素晴らしいホテル

Posted Aug 17, 2016
Pros: リゾート感にあふれて、清潔で、とても居心地が良いところ。
Cons: ロビーなど、共有スペースがとても広いのにどこも冷房が効きすぎて常に寒い(笑)
Location: 近くに観光客用お土産街や昔の有力者の建物などがあります。 朝のジョギングに最適な道があり、現地の人、観光客が走っています。
コナ空港からホテルのある町までは結構距離があります(車で30分くらい)ので、シャトルバスかタクシーの利用をおすすめします(市バスには大きな荷物を乗せてはいけませんので)。 シャトルバスは、コナ空港の出口にワイン色に白い花のアロハシャツを着た方にお願いすると手配してくれます(ハワイではぼったくりはほとんどないのでご安心を。物価は高いですが) キンカメホテルは町の中心地にあり、すぐ前には美味しいレストランやコーヒーショップがあり、コナの観光ショッピング街も歩いて10分程度です。町のスタバは20時までですが、歩いて15分くらいのところにあります。1階に24時くらいまで空いているABCストアがあり、お土産や必要品を安く買うことができます。 とても清潔で高級リゾート感にあふれたホテルで、ロビーは広々としてとてもゆったりできます。 部屋も広く、調度品も素敵です。バスタブ付きのバスルームは使いやすく、石鹸、シャンプー、コンディショナー、化粧水、乳液など アメニティも大変充実しています。タオルもたくさん置いてあります。 プールもレストランもとても素敵で、のんびりしながらも高級感を味わえます。 プライベートビーチはこじんまりしていますが、静かで、波が小さく、美しく安全です。 朝に従業員の方が金属探知機で金属片が落ちていないかチェックしているので、裸足で駆け回っても安心です。 朝食ビュッフェはパンケーキもあり、クリーム・メイプルシロップがかけ放題です。 その他パンやオムレツ、ベーコンなどのほか、豆腐、味噌汁、白ごはんなどの日本食、チャーハンなどの中華もあります。ヨーグルトや果物もあります。 飲み物も充実しており、コーヒー、紅茶は席でお願いするスタイル、パイナップルジュースやグアバジュースは自分で持ってくる形式です。 インドア席で食べることも、テラス席で食べることもできます。テラス席はとても素敵ですが、すずめが朝食を狙ってたくさん飛んできます。でも、人間が食べている間は近くで見ているだけで、席を立つまで食べにこないので大丈夫です。 レストランからはプライベートビーチを望むことができ、景色が良くとても気持ち良いです。 定期的にホテルの1階でフリーマーケットが開かれているようで、楽しそうです。 ホテルの方はみんな親切で丁寧です。
Comment from Hotel Management
Aug 22, 2016 by Denise Kauhi, Hotel Management
Thank you for your wonderful feedback about your stay with us in Kona. We are very happy that you had such an enjoyable time and we could assist you with vacation. We do hope that you will be back again in the near future. Mahalo!
5 out of 5
by A verified traveler

Nice hotel close to beach.

Posted Aug 16, 2016
Pros: close to beach. serves is very good.
Cons: Nothing
Location: Nothing
I feel the room is a little bit small for my family. Because we have 5 people. But it is a very good hotel. I love it.
Comment from Hotel Management
Aug 18, 2016 by Denise Kauhi, Hotel Management
Aloha, So glad to know that you are enjoying your stay with us. I'm sorry to hear the room is a little tight for your family. In a standard room, it is set up to accommodate 4 people comfortably. Perhaps in the future, you may want to consider one of the larger rooms that would give your family more room to relax in. Mahalo for choosing to stay with us.
3 out of 5
by A verified traveler from california

Close to restaurants

Posted Aug 10, 2016
Great that this hotel has its own little beach area that is exclusively for the hotel guests! The water is calm and low...perfect for kids!
Comment from Hotel Management
Aug 10, 2016 by Denise Kauhi, Hotel Management
Aloha! We thank you for sharing some feedback with us regarding your recent visit to our hotel. The bay fronting our hotel is actually a public beach but we do maintain it for the comfort and safety for everyone. It is quite a pleasant place to swim and snorkel. Mahalo!
4 out of 5
by A verified traveler from Copenhagen, DK

Fantastisk sted for snorkelling

Posted Aug 9, 2016
Pros: Stranden (super snorkelling) og lokation i nærheden af Kona shops var superfint. Det er klart, at hotellet er en vigtig del af byen selv.
Cons: Der var forvirring om hvorvidt vi fik morgenmad betalt eller ej. Det var mærkeligt, at vi fik morgenmads billetter til 2 voksen men ikke til de 2 børn
Location: Snorkelling og restauranter lige udenfor hotellet var super. Stranden og havnen gav også muligheden for mange forskellige udflugter og leje af udstyr
Hotellet er meget stor med en fint samling af billeder i lobbyen som giver en kort og flot forklaring om historien af Hawaii. Den virket rimelig 70erne-80erne ud, men en masse tæpper i lobbyen og lidt brun og smågammel. Det kom vi alligevel rimelig hurtig over. Området er lidt specielt, i at den ikke er en superfin resort område, men meget mere almindelig. Hotellet er nok den bedste i et område med ikke så mange andre høj-kvalitet hoteller med strand. Personalet var ok og meget venlig, men man kunne alligevel mærke, at de skulle håndtere mange tusind gæster per måned. Snorkelling i den lille bay var enestående, så snart som man begyndte at komme ud af den lille havn. Man er også lige 10min. køretur fra Honokohau Bay, som ligger nord for Kona, hvor snorkel oplevelsen skulle være endnu bedre.
Comment from Hotel Management
Aug 15, 2016 by Denise Kauhi, Hotel Management
Aloha, We want to thank you for sharing feedback regarding your recent stay at our hotel. We are happy to know that you enjoyed yourselves and found out staff to be friendly and helpful. Yes, we are a very busy hotel and we do handle thousands of guests each month, but every one of our guests are special to us. We focus on their needs while they are here and work very hard to deliver an outstanding, memorable experience while they are here. Mahalo for sharing your comments with us and we hope to see you again.
5 out of 5
by A verified traveler from Palm Springs

Wonderful hotel close to everything!

Posted Aug 3, 2016
Pros: Pool, beach, fitness center
Cons: Just preference but I like bathroom doors that locks. The toilet didn't flush very well.
Location: Restaurants and shops nearby. Farmers/Flea Market down the street. Even a Walmart close by.
We had a very nice stay at this hotel. The hotel had everything that we needed right there. On premises, there was a beautiful pool (with bar), sandy beach bay to snorkel, fitness center, ABC Store, restaurants and shopping. The pier was adjacent to the hotel where we could book boating adventures. We barely had to drive anywhere once we arrived. In fact, it was easier to walk than drive.
Comment from Hotel Management
Aug 4, 2016 by Denise Kauhi, Hotel Management
We are so pleased to know that you had a wonderful experience while staying at our hotel. We hope the memories of this vacation will encourage you to return soon. We would love to host you again. Mahalo!
1 out of 5
by A verified traveler

Worse than a cheap motel

Posted Aug 1, 2016
Pros: Express Checkout
Cons: The rooms should be cleaned properly, the bathroom "doors" should be replaced with an actual door that closes, it should be presented honestly in ads.
Location: Tiny beach on the premises that was not nearly as large as advertised, and a restaurant that offered buffet only despite what was advertised
We booked a room for 1 night as we were passing through Kona on our honeymoon. We were expecting a resort based on the pictures and advertisements, but it was nothing like advertised. The room was dirty, there was hair in both beds, the only way to block the window was a very heavy wooden louvred panel, and the sliding louvred doors to the bathroom did not close. There was nothing resort-like about the hotel, despite the way it was presented online. It felt like a cheap motel room, and was a big disappointment for a Marriott Courtyard, especially one that was presented as a luxurious hotel/ resort.
Comment from Hotel Management
Aug 4, 2016 by Denise Kauhi, Hotel Management
We apologize that you were so disappointed with your experience at our hotel. We do advertise truthfully about our accommodations and amenities, as you can tell by reviewing many of compliments we receive. We do offer different menus at both of our on site dining areas and do not limit our guest's choices to buffet style dining. We again extend our apologies for your disappointment, Mahalo.