Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from San Diego

Beautiful resort, fantastic beach, great golf

Posted Sep 25, 2016
Pros: This hotel is a five star resort, it has beautiful grounds, a nice pool, the best beach, easy access to most of the island locations for attractions.
Cons: The bathroom shower tile needed an upgrade, but overall the room was very nice.
Location: Shopping at Queen and Kings Mall is very close. Close to Kona town and other resorts and beaches.
We stayed for our 10th wedding anniversary and they resort was beautiful, the grounds are amazing. The beach is the best on the island and it is on the sunny side. The staff were very nice and friendly. We ate at the cooper bar and the main restaurant and both were very good. Out room was large and had lots of space including a walk in closet. My husband loved the golf course, especially hole #3 on the ocean. There were manta rays swimming at night that you can watch from the main overlook area. The resort has beautiful art all around and has a interior garden area with a Coi fish pond. We would stay at this resort again. It felt very open, large, relaxed, and not crowded at all. The beach and golf course are better than the Ritz which is just up the road. My husband grew up on Hawaii and he said this is the best beach on the islands.
5 out of 5
by A verified traveler from San Francisco, CA

Beautiful Location

Posted Sep 13, 2016
Pros: We loved the veranda where we could relax and listen to the sea and enjoy a cup of coffee in the morning and a cold beverage in the afternoon.
Cons: We had a problem running out of gas one day while on hotel property. Our fault, but when we called the hotel it seemed this has never happened before.
Location: Great swimming at the hotel. Nearby are a few restaurants and bars where you can get good food. But a car is a must if you want to get away.
The hotel is beautiful, clean and relaxing. A car is a must if you want to do anything away from the facility. The beach is clean and chairs are out every morning waiting for you to relax and read or swim.
4 out of 5
by A verified traveler from Toyama


Posted Aug 22, 2016
Pros: 景観とサービス
Cons: 部屋の掃除。せっかくのケーキやマンゴーのプレゼントでしたが、蟻だらけでした。
Location: ロケーションは最高。プールやビーチは子供も遊べる感じです。テニスやゴルフもできるようです。ジムも24時間使用可能で、設備は充実していました。
ホテルのそばにマンタがやってきます。部屋からの見晴らしも最高でした。ゆったりとした時間を過ごせます。 残念なのは、部屋の掃除が行き届いておらず、埃がたまっていたり、自然の中にあるので部屋に蟻がたくさん侵入していました。神経質な人には向かないかもしれませんね。
4 out of 5
by A verified traveler


Posted Jul 14, 2016 on Hotels
5 out of 5
by A verified traveler from Honolulu

One night stay for two-day golf tournament

Posted Jul 4, 2016
Beautiful, quiet room, overlooking first tee at Mauna Kea Golf Course. Expedia price for round trip air fare, one night stay, and a rental car, was steep...overpriced. Next time I'll shop more carefully.
5 out of 5
by A verified traveler

Posted Jun 25, 2016
This was one of the best hotels I have ever stayed at. That staff was extremely nice and the rooms were extremely clean. It had the best beach on the island.
5 out of 5
by Jeffery

This traveler left a rating score only Posted Jun 11, 2016 on Hotels
4 out of 5
by david from Houston

Nice place but I won't return.

Posted Jun 5, 2016 on Hotels
Great hotel but the pool sucks. They need an adult only pool area with better pool service. It would literally take 45mins to get a drink when ordered from the pool attendant. Also, nothing opens until 10:30 and the beach bar closes at 6. Crazy.
5 out of 5
by Justin

This traveler left a rating score only Posted May 3, 2016 on Hotels
5 out of 5
by Nathan from Denver

Perfect beautiful relaxation spot!

Posted May 2, 2016 on Hotels
Incredible resort. I will be back, for a longer stay next time. Everything you need is right on site... Restaurants, bars, shopping, beach activities, golf, spa. So quiet and relaxing. Maybe the most relaxing 4 day period of my life. So serene and beautiful. The staff was so friendly and helpful from the moment we arrived until we pulled away. Not a single complaint... Except it is pricey! But you get what you pay for!