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Get an overview of this hotelBayside hotel with outdoor pool and 24-hour front desk

Location

Situated on the waterfront, this hotel is within 2 mi (3 km) of Naniloa Country Club, Panaewa Rainforest Zoo, and Pacific Tsunami Museum. University of Hawaii at Hilo and Lyman Museum are also within 3 mi (5 km).

Hotel Features

This hotel features an outdoor pool, conference rooms, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and an arcade/game room are onsite.

Room Amenities

All 145 rooms provide conveniences like refrigerators and coffee makers, plus balconies and TVs with cable channels. Hair dryers and desks are also available to guests.

Pagoda Hilo Bay Hotel

Renovations & Closures

The property is closed between 01 February and 31 December.

Hotel Amenities

Hotel Amenities

Pagoda Hilo Bay Hotel features an outdoor pool, an arcade/game room, and gift shops/newsstands. Event facilities measuring 600 square feet (56 square meters) include conference space. A computer station is located on site and high-speed wireless Internet access is complimentary. This Hilo hotel also offers a garden, laundry facilities, and a grocery/convenience store. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • 24-hour front desk 
  • Outdoor pool 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Conference space 
  • Safe-deposit box at front desk 
  • Total number of rooms - 145 
  • ATM/banking 
  • Elevator/lift 
  • Number of floors - 4 
  • Arcade/game room 
  • Computer station 
  • Parking (limited spaces) 
  • Garden 
  • Free self parking 
  • Conference space size (feet) - 600 
  • Conference space size (meters) - 56 
  • Shopping on site 
  • Grocery/convenience store 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Arcade/game room  
  • Refrigerator  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Balcony 
  • Refrigerator 
  • Air conditioning 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Cable TV service 
  • Iron/ironing board (on request) 
  • Desk 
  • Television 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Snorkeling nearby 
  • Mountain biking nearby 
  • Ecotours nearby 
  • Ziplining nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Cribs (infant beds) are available for USD 20.00 per night.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Crib (infant bed) fee: USD 20.00 per night
  • Rollaway bed fee: USD 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Billy's Hotel
  • Hilo Bay Hotel
  • Hilo Bay Hotel Uncle Billy's
  • Uncle Billy's
  • Uncle Billy's Hilo Bay
  • Uncle Billy's Hilo Bay Hotel
  • Uncle Billy's Hotel
  • Uncle Hotel
  • Uncle Billys Hilo Bay Hotel
  • Uncle Billy's Hilo Bay Hotel Hawaii
  • Pagoda Hilo Bay Hotel
  • Pagoda Hilo Bay

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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3.1 out of 5
65% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
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Old hotel but comfortable.

3 out of 5
by from CA
Posted Feb 18, 2017
The front desk staff were very accomodating. This hotel is old compared to the hotels on either side. Its a bit run down and could use some updating. I would like to see the housecleaning staff do a better job in the bathrooms. The floor tile needs a good scrubbing. Cell reception sucks unless you hang out in the lobby. Wifi is available but again, it only works in the lobby. Like I said, this place is old but our room was spacious and comfortable. We loved the Coqui frogs and the Minah birds. My review sounds negative but we enjoyed our stay. We didn't go there to hang out in the room so it served its purpose. To sleep after long days of visiting family and exploring the island.
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Quaint is not the word...

1 out of 5
by from Idaho
Posted Feb 11, 2017
I don't like negative reviews because it often seems people are picky but I cannot recommend this hotel. It is in a historic part of town and has a beautiful inner courtyard but that is the end of the beauty of it. We got a room with a kitchenette. The table was a board attached to the wall with a piece of very old looking formica on it. The legs were 2x3 pieces of lumber. The fridge and cooktop were fine. Pans, table ware, utensils were dated but clean. The sleeper sofa was green circa 1972. So was the bed mattress the pad, the green carpet and the lamps. It was shabby. The curtains were threadbare and old. We checked for bed bugs and didn't find them so we pulled the blankets off and used a throw we had brought for cover. We found cockroaches the bathroom but that room was the best in the experience. The shower was awesome. The walls were paper thin. The neighbors' activities and voices were too close for comfort. They bumped the wall and our head board moved. The hotel is non smoking but people smoked in the inner courtyard even though I called the desk to complain. Smoke came into our room from that area day and night. The final straw was a drunken fight between the neighbors. We left two days early.
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ok

3 out of 5
by
Posted Feb 6, 2017
nice price if you are only sleeping there it is ok
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Good location. Nice staff but...

3 out of 5
by from Toronto, Canada
Posted Feb 3, 2017
Service polite but slow. Good value for money but hotel could do with some upgrades.
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dump

2 out of 5
by from honolulu
Posted Feb 3, 2017
Pros: close to proximity of doing business
Cons: everything!
Location: it's in the center of hilo
I don't recommend saying at this dump. everything is falling apart. it's old, dirty, plants are growing on the roof. hand rails are either termite eaten or wood rot. The bed is old & torn up. the carpet is old & dirty. the tv is old & not clear. checking in very slow. their computer was working very slowly. only checking out was fast.
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Only if no other options are available.

2 out of 5
by
Posted Jan 31, 2017
Pros: Staff were nice and helpful.
Cons: Just about everything could be improved
Location: Not much to do nearby. A nice park and some shops. A nearby waterfront park was great for snorkelling, but there was no beach in sight.
The hotel is quite dated - probably was due for renovations in the '80s. The room had a musty moldy smell. Carpet in the room was disgusting. Bathroom needs a major refit. Wifi did not work in the room. Cockroach in the bathroom. Sadly, this wasn't the worst hotel we stayed at on our trip...
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3 out of 5
by
Posted Jan 30, 2017
Pros: Location was good.
Cons: This hotel is an older hotel.
Location: Location was convenient to the function we were attending.
The hotel is an older hotel. Good location. Be sure to look on line for deals before booking. Rooms fluctuate during the different seasons.
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3 out of 5
by from phoenix
Posted Jan 29, 2017
Was older hotel but was clean and on Hilo Bay....however they give you ear plugs to dampen the Coki Frogs who whistle loudly all nite
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3 out of 5
by from Seattle, WA
Posted Dec 27, 2016
There is no night life in Hilo whatsoever- the town shuts down after 7-8 pm basically except for a couple bars. Beautiful views during the day and lots of fun things to do. It rains a lot! Kona has nicer weather and is much more lively. Very peaceful here, but this hotel needs to do a lot to spice up the experience to make it feel more like a resort.
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Havent stayed yet!

3 out of 5
by from oregon
Posted Dec 27, 2016
A bit ahead of yourselfs arent you, reservations are in january. Expect it will be delightful
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